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How to protect 13 Eastern accounts — manage beneficiaries in-branch, fund a trust in-branch, and file claims through Eastern's Cambridge Trust Wealth Management, a Division of Eastern Bank
Cambridge Trust Wealth Management, a Division of Eastern Bank
Customer Service / Estate Settlement
Eastern Bank, Customer Service Center, P.O. Box 4071, Wakefield, MA 01880-5371
Eastern offers 13 consumer accounts that interact with estate planning in distinct ways. Of those, 11 can name a trust as beneficiary or be retitled into a trust. Understanding the transfer methods available for each account type helps families keep assets out of probate and ensure they pass to the right people.
Eastern lets account holders update beneficiary designations in branch and by phone, typically taking 15-30 minutes. Trust funding is also available, allowing families to retitle accounts into the name of a revocable living trust.
Eastern has documented procedures for both preparing accounts during your lifetime and handling claims when an account holder passes away.
Preparing your estate
How to update beneficiaries in-branch, fund a trust in-branch, and review 13 account types at Eastern.
View details →When someone dies
Contact Eastern's Cambridge Trust Wealth Management, a Division of Eastern Bank to file a claim. 6-step process, 6 required documents, and contact information for survivors.
View details →Eastern's Cambridge Trust Wealth Management, a Division of Eastern Bank can answer questions about beneficiaries, trusts, or death claims at 1-866-602-1522. Email inquiries can be sent to privatebanking@easternbank.com.
Eastern operates in select states, so estate planning procedures may vary by location. Confirm availability in your state before initiating trust funding or account changes.
Yes. Checking, savings, money market, and CD accounts at Eastern Bank can be retitled to a revocable living trust. Visit a branch with your trust document or Certificate of Trust, government-issued ID for all trustees, and any applicable EIN. IRAs cannot be retitled to a trust, but a trust can be named as IRA beneficiary.
Cambridge Trust Wealth Management, a Division of Eastern Bank, offers fiduciary services including corporate trustee, personal representative for estate settlement, trust administration, and investment management. The team manages approximately $9.6 billion in assets and has expertise in trust codes and the Massachusetts Uniform Probate Code.
Yes. Cambridge Trust Wealth Management, a Division of Eastern Bank, can serve as corporate trustee or co-trustee. The fiduciary team develops and implements an investment strategy consistent with the terms of your trust instrument while remaining an impartial fiduciary placing the best interests of all beneficiaries first. Contact Cambridge Trust Wealth Management at 866-602-1522.
Cambridge Trust Wealth Management can serve as personal representative for estate settlement. Services include gathering and valuation of assets, payment of debts, filing of estate and income tax returns, coordination with attorneys and accountants, locating beneficiaries, managing probate property, and distributing assets per the will or court order.
Eastern Bank serves eastern Massachusetts, southern and coastal New Hampshire, Rhode Island, and Connecticut. Following the HarborOne Bancorp acquisition in November 2025, Eastern Bank is the largest Massachusetts-based bank with over $30 billion in assets and approximately 139 branch locations. Cambridge Trust Wealth Management offices are located in Boston, MA; Southport, CT; Manchester, NH; and Portsmouth, NH.
Data sourced from Eastern primary sources (19 pages reviewed). How we research.
Cambridge Trust Wealth Management, a Division of Eastern Bank
Customer Service / Estate Settlement
Eastern Bank, Customer Service Center, P.O. Box 4071, Wakefield, MA 01880-5371
Learn how to protect your Eastern accounts and other assets with trusts, beneficiary designations, and estate planning documents.
Learn how to protect your Eastern accounts and other assets with trusts, beneficiary designations, and estate planning documents.