How to name beneficiaries and fund a trust at Customers Bank
Covers 8 deposit, and 2 lending accounts — beneficiaries must be updated in-branch
C
Phone1-610-933-7195
Toll-Free1-866-476-2265
Mailing Address
Customers Bank, 40 General Warren Blvd, Suite 200, Malvern, PA 19355
Debit Card Activation/PIN
Lost/Stolen Cards
Fraud Reporting
WebsiteLearn more→
Phone1-610-933-7195
Toll-Free1-866-476-2265
Mailing Address
Customers Bank, 40 General Warren Blvd, Suite 200, Malvern, PA 19355
Debit Card Activation/PIN
Lost/Stolen Cards
Fraud Reporting
WebsiteLearn more→
Deposit Operations (deposit-account estate claims; no dedicated death-claims unit)
Phone1-610-933-7195
Toll-Free1-866-476-2265
Mailing Address
Customers Bank, Attn: Deposit Operations, 40 General Warren Blvd, Suite 200, Malvern, PA 19355
WebsiteNotify online→
Verified Jul 2026
Preparing your Customers Bank accounts for estate transfer involves two primary strategies: designating beneficiaries on individual accounts and aligning account ownership with your broader estate plan. Both approaches bypass probate, but they work differently depending on the account type.
The transfer rules at Customers Bank vary across 10 accounts. Below is a breakdown of beneficiary options, trust funding, and which products support each method.
Customers Bank Interest CheckingYield Shield Savings AccountCB Max SavingsAscent Money Market Savings Account3-Month CD6-Month CD9-Month CD24-Month CD
1
Visit a Customers Bank branch location with government-issued photo ID
2
Request to add a Payable on Death (POD) beneficiary designation to your deposit account
3
Provide beneficiary information:
- Full legal name
- Date of birth
- Social Security number
- Relationship to account owner
4
If naming multiple beneficiaries, specify the percentage allocation for each (equal shares by default)
5
Review and sign the beneficiary designation form with a bank representative
Special Requirements
- Beneficiaries cannot withdraw funds unless all account owners have died and the beneficiary is then living
- If two or more beneficiaries survive, the bank pays the funds in the account in equal shares to the beneficiaries
- Named beneficiaries override your will for these accounts
- A revocable trust account may be opened without a written trust agreement per Customers Bank consumer disclosures
Sources
Data sourced from Customers Bank primary sources (15 pages reviewed). How we research.
Download these Customers Bank instructions
Download instructions for the whole estateA printable PDF with the steps, required documents, and contact details — verified against Customers Bank primary sources. Bring it to the branch or keep it beside the phone.
C
Phone1-610-933-7195
Toll-Free1-866-476-2265
Mailing Address
Customers Bank, 40 General Warren Blvd, Suite 200, Malvern, PA 19355
Debit Card Activation/PIN
Lost/Stolen Cards
Fraud Reporting
WebsiteLearn more→
Phone1-610-933-7195
Toll-Free1-866-476-2265
Mailing Address
Customers Bank, 40 General Warren Blvd, Suite 200, Malvern, PA 19355
Debit Card Activation/PIN
Lost/Stolen Cards
Fraud Reporting
WebsiteLearn more→
Deposit Operations (deposit-account estate claims; no dedicated death-claims unit)
Phone1-610-933-7195
Toll-Free1-866-476-2265
Mailing Address
Customers Bank, Attn: Deposit Operations, 40 General Warren Blvd, Suite 200, Malvern, PA 19355
WebsiteNotify online→
Verified Jul 2026
Estate planning articles
Learn how to protect your Customers Bank accounts and other assets with trusts, beneficiary designations, and estate planning documents.
