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Home→Financial Institutions→Customers Bank→Preparing your estate

How to name beneficiaries and fund a trust at Customers Bank

Covers 12 deposit, and 2 lending accounts — beneficiaries must be updated in-branch

Customers Bank

Subsidiary of Customers Bancorp, Inc.

customersbank.com→
C
Phone1-610-933-7195
Toll-Free1-866-476-2265
Mailing Address

Customers Bank, 40 General Warren Blvd, Suite 200, Malvern, PA 19355

Alternate Customer Service
1-833-595-0618
WebsiteLearn more→
Phone1-610-933-7195
Toll-Free1-866-476-2265
Mailing Address

Customers Bank, 40 General Warren Blvd, Suite 200, Malvern, PA 19355

Alternate Customer Service
1-833-595-0618
WebsiteLearn more→

Death Claims / Customer Service

Phone1-610-933-7195
Toll-Free1-866-476-2265
Mailing Address

Customers Bank, 40 General Warren Blvd, Suite 200, Malvern, PA 19355

Verified Apr 2026

Preparing your Customers Bank accounts for estate transfer involves two primary strategies: designating beneficiaries on individual accounts and aligning account ownership with your broader estate plan. Both approaches bypass probate, but they work differently depending on the account type.

The transfer rules at Customers Bank vary across 14 accounts. Below is a breakdown of beneficiary options, trust funding, and which products support each method.

Customers Bank Interest CheckingYield Shield Savings AccountCustomers Bank Personal SavingsCB Savings (High-Yield Savings)CB Max SavingsAscent Money Market Savings Account20-Month CD24-Month CD36-Month CD48-Month CD60-Month CDAscent CD
1
Visit a Customers Bank branch location with government-issued photo ID
2
Request to add a Payable on Death (POD) beneficiary designation to your deposit account
3
Provide beneficiary information:
  • Full legal name
  • Date of birth
  • Social Security number
  • Relationship to account owner
4
If naming multiple beneficiaries, specify the percentage allocation for each (equal shares by default)
5
Review and sign the beneficiary designation form with a bank representative

Special Requirements

  • Beneficiaries cannot withdraw funds unless all account owners have died and the beneficiary is then living
  • If two or more beneficiaries survive, the bank pays the funds in the account in equal shares to the beneficiaries
  • Named beneficiaries override your will for these accounts
  • A revocable trust account may be opened without a written trust agreement per Customers Bank consumer disclosures

Customers Bank

Subsidiary of Customers Bancorp, Inc.

customersbank.com→
C
Phone1-610-933-7195
Toll-Free1-866-476-2265
Mailing Address

Customers Bank, 40 General Warren Blvd, Suite 200, Malvern, PA 19355

Alternate Customer Service
1-833-595-0618
WebsiteLearn more→
Phone1-610-933-7195
Toll-Free1-866-476-2265
Mailing Address

Customers Bank, 40 General Warren Blvd, Suite 200, Malvern, PA 19355

Alternate Customer Service
1-833-595-0618
WebsiteLearn more→

Death Claims / Customer Service

Phone1-610-933-7195
Toll-Free1-866-476-2265
Mailing Address

Customers Bank, 40 General Warren Blvd, Suite 200, Malvern, PA 19355

Verified Apr 2026

Estate planning articles

Learn how to protect your Customers Bank accounts and other assets with trusts, beneficiary designations, and estate planning documents.

Estate planning articles

Learn how to protect your Customers Bank accounts and other assets with trusts, beneficiary designations, and estate planning documents.

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