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OverviewPreparing your estateWhen someone dies
OverviewPreparing your estateWhen someone dies
SimplyTrust forms
Letter of Instruction
Home→Financial Institutions→Citibank→Preparing your estate

How to name beneficiaries and fund a trust at Citibank

Covers 11 deposit, 3 retirement, 4 investment, and 2 lending accounts — beneficiaries can be managed online

Citibank

Subsidiary of Citigroup Inc.

citi.com→
Citibank logo
Phone1-800-374-9700
Citigold
1-888-248-4465
Citi Priority
1-888-275-2484
TTY/Relay Service
711
WebsiteLearn more→

Estate Servicing Unit

Phone1-833-956-0413
Bank IRA (Retirement Plan Services)
1-800-695-5911
Mortgage / Home Equity estate line
1-866-523-6781
Personal Loans / Lines of Credit
1-800-685-0935
Investment Accounts estate line
1-800-357-3399
Personal Wealth Management
1-800-846-5200
WebsiteLearn more→

Estate Servicing Unit

Phone1-833-956-0413
Toll-Free1-833-956-0413
Bank IRA
1-800-695-5911
Mortgage / Home Equity
1-866-523-6781
Personal Loans / Lines of Credit
1-800-685-0935
Investment Accounts
1-800-357-3399
Personal Wealth Management (24/7)
1-800-846-5200
WebsiteNotify online→
Verified Jul 2026

There are two ways to keep your Citibank accounts out of probate: adding beneficiary designations and retitling eligible accounts into a revocable living trust. Which approach works best depends on the account type and your overall estate plan.

With 20 product types, Citibank offers a range of transfer options. Some accounts support Payable on Death (POD) designations, others can be retitled into a trust, and some require probate if no beneficiary is designated. The sections below break down each step.

Citi Regular CheckingCiti Access AccountCiti Elevate Account PackageCiti Priority Account PackageCitigold® Account PackageCitigold® Private ClientCiti® Savings AccountCiti Accelerate SavingsCiti® Fixed Rate CDCiti® Step Up CDCiti® No Penalty CD
1
Log in to Citi Online or the Citi Mobile App
2
Navigate to your account settings and select the POD (Payable on Death) beneficiary option
3
Add primary beneficiaries with the following information:
  • Full legal name, date of birth, relationship, and SSN
  • Percentage allocations if designating multiple beneficiaries
4
For trusts as beneficiary: provide trust name, date established, and EIN
5
Review and confirm your beneficiary designations
Online Portal→

Required Documents

  • Trust name, date established, and tax ID (EIN or SSN)

Special Requirements

  • Trusts, estates, charities, and organizations can be named as beneficiaries
  • Beneficiary designation changes must be in writing and are not effective until received by Citibank
  • Named beneficiaries override your will
SimplyTrustSimplyTrust Editorial·Updated July 12, 2026

Sources

  • citi.com
  • online.citi.com
  • contactcitigold.citi.com
  • marketinsights.citi.com

Data sourced from Citibank primary sources (18 pages reviewed). How we research.

Download these Citibank instructions

Download instructions for the whole estate→

A printable PDF with the steps, required documents, and contact details — verified against Citibank primary sources. Bring it to the branch or keep it beside the phone.

Citibank

Subsidiary of Citigroup Inc.

citi.com→
Citibank logo
Phone1-800-374-9700
Citigold
1-888-248-4465
Citi Priority
1-888-275-2484
TTY/Relay Service
711
WebsiteLearn more→

Estate Servicing Unit

Phone1-833-956-0413
Bank IRA (Retirement Plan Services)
1-800-695-5911
Mortgage / Home Equity estate line
1-866-523-6781
Personal Loans / Lines of Credit
1-800-685-0935
Investment Accounts estate line
1-800-357-3399
Personal Wealth Management
1-800-846-5200
WebsiteLearn more→

Estate Servicing Unit

Phone1-833-956-0413
Toll-Free1-833-956-0413
Bank IRA
1-800-695-5911
Mortgage / Home Equity
1-866-523-6781
Personal Loans / Lines of Credit
1-800-685-0935
Investment Accounts
1-800-357-3399
Personal Wealth Management (24/7)
1-800-846-5200
WebsiteNotify online→
Verified Jul 2026

Estate planning articles

Learn how to protect your Citibank accounts and other assets with trusts, beneficiary designations, and estate planning documents.

When you're ready, we're here.

A revocable living trust skips probate, stays private, and takes 15 minutes.

Get startedApp StoreGoogle Play
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Estate planning articles

Learn how to protect your Citibank accounts and other assets with trusts, beneficiary designations, and estate planning documents.

Reimbursable Trustee Expenses: A Clear Overview

Reimbursable Trustee Expenses: A Clear Overview

Which trustee expenses does a trust reimburse?
Estate Settlement
SimplyTrustSimplyTrust EditorialJuly 13, 2026
Refundable Executor Expenses: What Estates Cover

Refundable Executor Expenses: What Estates Cover

Learn which out-of-pocket costs executors recover from estates.
Estate Settlement
SimplyTrustSimplyTrust EditorialJuly 13, 2026
Dave Ramsey on Trusts: What We Agree and Disagree On

Dave Ramsey on Trusts: What We Agree and Disagree On

Dave Ramsey on trusts: any estate plan at all is a good thing. We agree about that. There's one thing we don't agree with him about on trusts, though.
Trusts
SimplyTrustSimplyTrust EditorialJuly 6, 2026
Jean Chatzky on Estate Planning: It’s a Gift

Jean Chatzky on Estate Planning: It’s a Gift

On estate planning, Jean Chatzky's most important reframe may be the simplest one. She says estate planning isn’t about your passing, it’s about your love for family.
Estate Planning
SimplyTrustSimplyTrust EditorialJuly 6, 2026
Robert Kiyosaki on Trusts: A Structural Necessity

Robert Kiyosaki on Trusts: A Structural Necessity

According to Robert Kiyosaki, trusts are a necessity for everyone, not only the wealthy.
Trusts
SimplyTrustSimplyTrust EditorialJune 30, 2026
Ramit Sethi on Estate Planning: Start With a Living Trust

Ramit Sethi on Estate Planning: Start With a Living Trust

Ramit Sethi on estate planning: start with a living trust and have regular conversations with your heirs about how to manage finances when the trust becomes active.
Trusts
SimplyTrustSimplyTrust EditorialJune 30, 2026

Is this your situation?

Get a complete guide for your specific circumstances.

New Baby or Adoption

New Baby or Adoption

Your family is growing. Your protection should too. Guardian nominations, trusts for minors, beneficiary updates, and the documents new parents need in place.

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Marriage

Marriage

What married couples need in place: one joint trust or two, wills, beneficiary updates, and the spousal rights your state grants you automatically.

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New Home

New Home

How to put your house in a revocable trust: the deed you record, what it does to your mortgage and property taxes, and when a TOD deed is simpler.

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Retirement

Retirement

Retirement changes your financial picture. Healthcare directives, beneficiary reviews, long-term care planning, and protecting what you've built.

Learn more