How to name beneficiaries and fund a trust at CPB

Covers 12 deposit, 2 retirement, and 2 lending accounts — beneficiaries must be updated in-branch

CPB

Subsidiary of Central Pacific Financial Corp.

cpb.bank
CPB logo

Customer Service Center

Mailing Address

Central Pacific Bank, P.O. Box 3590, Honolulu, HI 96811

Infoline (Automated Banking), Oahu
Infoline Toll-Free
Mortgage Loan Service Center
Japanese Speaking Assistance (Mon-Fri 8:30 a.m.-5:00 p.m.)
Lost/Stolen Debit Card
Lost/Stolen Credit Card
Private Banking

Trust and Asset Management Division

Mailing Address

Central Pacific Bank, Trust and Asset Management, 220 South King Street, Honolulu, HI 96813

Vice President and Personal Trust Manager
Vice President and Senior Trust Officer
Institutional Trust Officer

Customer Service Center (estate notification) / Trust and Asset Management (estate settlement)

Mailing Address

Central Pacific Bank, P.O. Box 3590, Honolulu, HI 96811

Trust and Asset Management (Personal Trust Manager)
Mortgage Loan Service Center (deceased borrower)
Verified Jul 2026

Preparing your CPB accounts for estate transfer involves two primary strategies: designating beneficiaries on individual accounts and, where supported, retitling accounts into a revocable living trust. Both approaches bypass probate, but they work differently depending on the account type.

With 16 product types, CPB offers a range of transfer options. Some accounts support Payable on Death (POD) designations, others can be retitled into a trust, and some require probate if no beneficiary is designated. The sections below break down each step.

Shaka CheckingExceptional CheckingValue CheckingPersonal SavingsPersonal Super SavingsExceptional SavingsExceptional Super SavingsStarter SavingsCertificate of Deposit (CD)Exceptional Preferred CDJumbo CDSmart Saver CD
1
Visit any Central Pacific Bank branch with a valid government-issued photo ID (book ahead through the "Schedule an Appointment" link on https://www.cpb.bank/contact-us)
2
Tell the banker you want to add or change the beneficiaries on your accounts
3
Provide beneficiary information:
  • For deposit accounts: CPB records a POD designation as an "Informal Trust Account" under its Deposit Account Agreement -- you remain the owner, the beneficiaries have no rights during your lifetime, and the funds pass to the beneficiaries who survive you
  • Give the beneficiary's full legal name, date of birth, Social Security number, and relationship
  • For IRA accounts: complete the IRA beneficiary designation form with primary and contingent sections
4
Review and sign the updated account documentation -- the agreement requires the beneficiary change to be made "by written direction to us," so a verbal instruction does not change a designation

Required Documents

  • Trust name, date established, and tax ID (EIN or SSN)

Special Requirements

  • Beneficiary changes must be made "by written direction" to the bank (Deposit Account Agreement, Informal Trust Account) -- there is no online beneficiary tool
  • CPB pays multiple informal-trust (POD) beneficiaries in equal shares unless its records indicate otherwise -- specify unequal percentages explicitly on the form
  • If no named beneficiary survives the last surviving owner, state law determines who owns the funds (Deposit Account Agreement)
  • You also agree to notify CPB immediately of the death of any designated beneficiary, not just an owner (DEATH OR INCOMPETENCE clause) -- a predeceased beneficiary left on the account is a common cause of a frozen payout
  • Naming a trust as beneficiary requires a copy of the Certification of Trust
  • IRA beneficiary changes for married account holders may require spousal consent
SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from CPB primary sources (15 pages reviewed). How we research.

Download these CPB instructions

Download instructions for the whole estate

A printable PDF with the steps, required documents, and contact details — verified against CPB primary sources. Bring it to the branch or keep it beside the phone.

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