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Cenlar

Mortgage Servicer · Nationwide

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Estate planning and settlement at Cenlar

Fund a trust online and report a death at 1-800-223-6527

Cenlar is now part of PennyMacAcquired

On February 11, 2026, Pennymac Financial Services announced a definitive agreement to acquire Cenlar's subservicing business (up to $740 billion in unpaid principal balance across roughly 2 million loans). The transaction is expected to close in the second half of 2026, subject to customary closing conditions including regulatory approvals; Cenlar surrenders its bank charter concurrently with closing, and the subserviced loans move onto Pennymac's servicing platform. Re-checked 2026-09-11: Pennymac's newsroom carries no closing announcement, so the deal remains pending and Cenlar is still the servicer. A servicing transfer does not change the terms of the mortgage, and the deceased-borrower and successor-in-interest rights described here are federal requirements that follow the loan to the new servicer.

The procedures on this page reflect Cenlar's accounts during the transition.PennyMac estate planning page →

When a borrower at Cenlar dies, the loan does not simply disappear. The executor contacts Cenlar to establish authority, learn the payoff amount, and choose how to handle the balance under the servicer's procedures and applicable law.

There are two sides to estate planning at Cenlar: setting things up while you're alive, and the process survivors follow after a death.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Cenlar primary sources (13 pages reviewed). How we research.

Cenlar customer support

Cenlar Homeowner Support (loan servicing)

Payoff statements (published as 877-7-PAYOFF)

1-877-772-963324 hours a day, 7 days a week

Mortgage assistance / hardship and loss mitigation

Insurance Processing Center

Disaster Recovery Team

Mailing address

Cenlar FSB, 425 Phillips Blvd., Ewing, NJ 08618. Because loans are subserviced under a private label, the servicing phone number and correspondence address printed on the monthly statement may differ from these corporate contacts and should be used when they appear. Homeowners manage the loan, use online chat, and pull payoff statements and 1098s at loanadministration.com. Cenlar's published homeowner line is 1-800-2Cenlar (1-800-223-6527); it publishes no customer-service hours and no separate estate or deceased-account line.
Verified Sep 2026

Estate planning articles

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