How to designate beneficiaries at Cash App
Beneficiaries are managed online or by phone
The key to protecting your Cash App accounts is making sure each one has a transfer mechanism in place—either a beneficiary designation. Without one, the account goes through probate, adding time, cost, and court involvement for your family.
Cash App has 11 product types, and the estate transfer rules differ across them. Some support Payable on Death (POD) designations, some can be retitled into a trust, and others pass through the estate if nothing is set up. Each is covered below.
Beneficiary designation is not available for deposit accounts at Cash App.
Required Documents
- Each beneficiary's name (when contacting Cash App Support)
- The allocation for each beneficiary (when naming more than one beneficiary)
Beneficiary designation is not available for cryptocurrency at Cash App.
What Cash App says about beneficiaries and trusts
Each section is Cash App's own statement, with the document it comes from numbered under Sources.
Which accounts take a beneficiary4
- Investment account
A beneficiary can be named on the Cash App Investing account (stocks and ETFs). It is the only Cash App product that takes a beneficiary designation, and it is made through Cash App Support, not self-service in the app.1
- Stored balance
The Cash App balance and Cash App Savings take no POD designation. Cash App states a beneficiary added to the Investing account "is NOT a beneficiary for your general Cash App account."1
- Crypto account
Cash App bitcoin takes no beneficiary designation, although Cash App custodies the bitcoin.1
- Joint account with survivorship
Cash App offers no joint account with right of survivorship.2
Who can be named1
- A person, investment accounts
The Investing beneficiary is a person who, in Cash App's words, "assumes ownership of the assets held in the investing account upon the death of the Account Owner."1
How many beneficiaries, and how shares are split
- Investment account
Multiple beneficiaries can be named on the Investing account, each with a specified allocation.1
Which accounts a trust can hold1
- Crypto account
A trust cannot hold Cash App bitcoin. The Terms of Service require a Virtual Currency Account holder to "be an individual person, not an entity, using the Virtual Currency Services for personal use."2
What Cash App says about trust accounts3
- Whether a new account is opened
Cash App does not offer trust titling. Its accounts are personal accounts held by an individual: the Terms of Service require that "you must be a resident of the United States, at least 18 years and the age of majority in your State of residence."2
The peer-to-peer service is expressly for "peer-to-peer personal, non-commercial purposes."2
- Review of the trust document
Cash App does not accept or review a certification of trust, trust agreement or trustee affidavit for account titling.2
- Checks and cards on a trust account
Cash App's Terms of Service exclude trust checks and estate checks from Mobile Check Capture, so a trustee cannot deposit a check payable to the trust or the estate into Cash App by photo.2
Not in Cash App's published guidance5
- A beneficiary designation form
- Terms in its agreements for a beneficiary designation
- A way to name a trust as the Investing beneficiary, for investment accounts
- Trust ownership of Cash for Business accounts, for deposit accounts
- Which trust documents it accepts
Sources
Data sourced from Cash App primary sources (16 pages reviewed). How we research.
Download these Cash App instructions
Download instructions for the whole estateA printable PDF with the steps, required documents, and contact details — verified against Cash App primary sources. Bring it to the branch or keep it beside the phone.
Cash App estate support
Cash App Support
Phone
Hours
Mailing address
Website
Estate requests go through general customer service.
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