
How to name beneficiaries and fund a trust at Capital One
Beneficiaries are managed online, in branch or by mail. Trust paperwork is taken in branch or by mail
There are two ways to keep your Capital One accounts out of probate: adding beneficiary designations and retitling eligible accounts into a revocable living trust. Which approach works best depends on the account type and your overall estate plan.
Across 12 product types, Capital One accounts vary in how they transfer at death. The sections below walk through Payable on Death (POD) designations, trust funding options, and which products support each method.
Beneficiary form at Capital One
Designation of Payable on Death (POD) beneficiary form (for payable-on-death accounts).
Open the form →- Open your mobile browser and sign in at capitalone.com
- Select the account, select More, then select "Manage Beneficiaries"
- Fax to 1-888-464-3220
- Standard mail to: Capital One Bank, Attn: Bank by Mail, PO Box 85123, Richmond VA 23285
- Overnight mail to: Capital One Bank, Attn: Bank By Mail, 15000 Capital One Drive, Richmond, VA 23238
Required Documents
- Beneficiary's first and last name (for each beneficiary)
- Beneficiary's date of birth (for each beneficiary)
- Beneficiary's Tax ID (SSN or ITIN) (for each beneficiary)
- Beneficiary's full physical U.S. address (for each beneficiary). P.O. boxes are not accepted
- Designation of Payable on Death (POD) beneficiary form, completed (at a Capital One branch or Cafe)
- Government-issued photo ID (at a Capital One branch or Cafe)
- Full trust name, trust formation date, and one trust tax ID (SSN, ITIN, or EIN)
- Trust street address, which must be a physical address, no P.O. boxes
- Primary source of the trust's wealth, and whether it is funded from offshore sources or benefits charitable/non-governmental organizations or IOLTA accounts
- Full account number for each account to convert (up to 16 per page)
- Grantor(s) and trustee(s), listing the grantor first. The grantor must be a trustee, and the maximum is three trustees including the grantor
- Fax to 1-888-464-3220
- Standard mail to: Capital One Bank, Attn: Bank by Mail, PO Box 85123, Richmond VA 23285
- Overnight mail to: Capital One Bank, Attn: Bank By Mail, 15000 Capital One Drive, Richmond, VA 23238
Required Documents
- Certificate of Trust And Account Conversion form. Completed in full and notarized by every trustee. It is the only trust document Capital One takes to re-title a deposit account
- Trust agreement (for reference). The form asks for the trust name, formation date and tax ID exactly as they appear in it
- A formally established Revocable Living Trust. The form does not create one
- Full account numbers (for every account being re-titled)
- Trustee details. Full name, date of birth, Tax ID (SSN or ITIN) and email address for each trustee
- Trust Maintenance Form (instead, if you are adding or removing a trustee on an account that is already trust-titled)
- Open your mobile browser and sign in at capitalone.com
- Select the account, select More, then select "Manage Beneficiaries"
- Fax to 1-888-464-3220
- Standard mail to: Capital One Bank, Attn: Bank by Mail, PO Box 85123, Richmond VA 23285
- Overnight mail to: Capital One Bank, Attn: Bank By Mail, 15000 Capital One Drive, Richmond, VA 23238
Required Documents
- Beneficiary's first and last name (for each beneficiary)
- Beneficiary's date of birth (for each beneficiary)
- Beneficiary's Tax ID (SSN or ITIN) (for each beneficiary)
- Beneficiary's full physical U.S. address (for each beneficiary). P.O. boxes are not accepted
- Designation of Payable on Death (POD) beneficiary form, completed (at a Capital One branch or Cafe)
- Government-issued photo ID (at a Capital One branch or Cafe)
What Capital One says about beneficiaries and trusts
Each section is Capital One's own statement, with the document it comes from numbered under Sources.
Which accounts take a beneficiary4
- Payable-on-death account
A designation applies to every account listed on one form. Different beneficiary splits require a separate form for each group of accounts.1
- Trust account
An account already in trust ownership is not an eligible deposit account for POD beneficiaries.2
- Business account
A business account is not an eligible deposit account for POD beneficiaries.2
- IRA
An IRA is not an eligible deposit account for POD beneficiaries.2
IRA beneficiary changes use the separate IRA Beneficiary Designation form.3
Who can be named3
- A person
Beneficiaries must be individuals. The 360 Checking agreement states that only an individual may be designated as a beneficiary.4
- A trust, payable-on-death accounts
A trust can never be a POD beneficiary on a Capital One deposit account.4
- Someone outside the United States
Each beneficiary needs a valid Tax ID, a date of birth, and a physical address in the 50 states, D.C., Puerto Rico, Guam, American Samoa, the Northern Mariana Islands or the U.S. Virgin Islands. P.O. boxes are rejected.2
How many beneficiaries, and how shares are split
What a designation takes to be effective
- Payable-on-death account
The paper form requires notarization unless a Capital One branch associate witnesses your signature instead.1
- All accounts
The account holder authorizing the change must be at least 18 years old.2
- IRA
The IRA Beneficiary Designation form takes a witness signature rather than a notary. Capital One says its spousal-consent block should be considered if the trust or the IRA owner's residence is in a community or marital property state.3
Beneficiary forms Capital One issues1
- Designation of Payable on Death (POD) beneficiary form
For payable-on-death accounts. Completed by the account holder. Available to download.1
Return to
Fax: 1-888-464-3220
Mailing address: Capital One Bank, Attn: Bank by Mail, PO Box 85123, Richmond, VA 23285
What Capital One's agreement says about beneficiaries4
- Changing or revoking a designation
Submitting a new POD form revokes every prior death-beneficiary designation for the accounts listed, so existing beneficiaries you want to keep must be listed again. Leaving page two blank deletes all current designations on the listed accounts.1
Converting an account to trust ownership removes any beneficiaries previously added to it.5
- When a designation takes effect
Beneficiaries are recognized only if the account holder recorded them with Capital One before death. A will cannot add one afterward.1
- Claims against the account
The distribution to beneficiaries is subject to Capital One's right to charge the account for anything a deceased owner, co-owner or POD beneficiary owes it.1
- A minor as beneficiary
If a beneficiary is under 18 when they would be entitled to the funds, Capital One pays that share to the minor's statutory or court-appointed custodian, not to the minor.1
Which accounts a trust can hold3
Trust account forms Capital One issues2
- Certificate of Trust And Account Conversion form
Completed by every trustee. Available to download. Must be notarized.5
Return to
Fax: 1-888-464-3220
Mailing address: Capital One Bank, Attn: Bank by Mail, PO Box 85123, Richmond, VA 23285
- Trust Maintenance Form
Available to download.6
What Capital One says about trust accounts3
- Whether a new account is opened
A Capital One trust account cannot be opened directly. Capital One states you must convert an existing account, or open a new personal account and then convert it.5
- Who signs for the trust
Only three trustees fit, and the grantor has to be one of them. No one under 18 can be a trustee, and all trustees have equal and independent access to the account.5
Any trustee who is not already an account holder is invited to join the trust account by email.5
The 360 Checking agreement says Capital One cannot honor multiple-signature requirements. If the trust requires co-trustees to act jointly, each co-trustee is treated as able to act alone and is responsible for obtaining the others' consent beforehand.4
Each co-trustee, not Capital One, owes the fiduciary duty to the trust beneficiaries.4
- Statements on a trust account
Capital One sends trust-specific documents, such as tax forms, to the trust street address on the conversion form. That address does not follow a change to the address in your profile; changing it takes a call to Capital One, which routes the request to its back-office Trust team.5
Sources6
- 1.Designation of Payable on Death (POD) beneficiary form
- 2.Manage beneficiaries
- 3.IRA Beneficiary Designation form
- 4.360 Checking agreement
- 5.Certificate of Trust And Account Conversion form
- 6.Trust Maintenance Form
Sources
Data sourced from Capital One primary sources (15 pages reviewed). How we research.
Download these Capital One instructions
Download instructions for the whole estateA printable PDF with the steps, required documents, and contact details — verified against Capital One primary sources. Bring it to the branch or keep it beside the phone.
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