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How to name beneficiaries and fund a trust at Capital One

Beneficiaries are managed online, in branch or by mail. Trust paperwork is taken in branch or by mail

There are two ways to keep your Capital One accounts out of probate: adding beneficiary designations and retitling eligible accounts into a revocable living trust. Which approach works best depends on the account type and your overall estate plan.

Across 12 product types, Capital One accounts vary in how they transfer at death. The sections below walk through Payable on Death (POD) designations, trust funding options, and which products support each method.

Beneficiary form at Capital One

Designation of Payable on Death (POD) beneficiary form (for payable-on-death accounts).

Open the form →
360 CheckingMONEY Teen Checking360 Performance SavingsKids Savings Account360 Money Market360 CD
1
Sign in at capitalone.com on a computer
2
Select the account you want to add a beneficiary to
3
Select "account services & settings", then "manage beneficiaries"
4
On mobile web, the path is slightly different:
  • Open your mobile browser and sign in at capitalone.com
  • Select the account, select More, then select "Manage Beneficiaries"
5
Enter each beneficiary's full name, Tax ID (SSN or ITIN), date of birth, and physical U.S. address, no P.O. boxes. U.S. states and the territories Puerto Rico, Guam, American Samoa, the Northern Mariana Islands, and the U.S. Virgin Islands are accepted
6
Confirm and save. Capital One accepts up to 10 POD beneficiaries per eligible deposit account

Required Documents

  • Beneficiary's first and last name (for each beneficiary)
  • Beneficiary's date of birth (for each beneficiary)
  • Beneficiary's Tax ID (SSN or ITIN) (for each beneficiary)
  • Beneficiary's full physical U.S. address (for each beneficiary). P.O. boxes are not accepted
  • Designation of Payable on Death (POD) beneficiary form, completed (at a Capital One branch or Cafe)
  • Government-issued photo ID (at a Capital One branch or Cafe)

What Capital One says about beneficiaries and trusts

Each section is Capital One's own statement, with the document it comes from numbered under Sources.

Which accounts take a beneficiary4

Payable-on-death account

A designation applies to every account listed on one form. Different beneficiary splits require a separate form for each group of accounts.1

Trust account

An account already in trust ownership is not an eligible deposit account for POD beneficiaries.2

Business account

A business account is not an eligible deposit account for POD beneficiaries.2

IRA

An IRA is not an eligible deposit account for POD beneficiaries.2

IRA beneficiary changes use the separate IRA Beneficiary Designation form.3

Who can be named3

A person

Beneficiaries must be individuals. The 360 Checking agreement states that only an individual may be designated as a beneficiary.4

A trust, payable-on-death accounts

A trust can never be a POD beneficiary on a Capital One deposit account.4

Someone outside the United States

Each beneficiary needs a valid Tax ID, a date of birth, and a physical address in the 50 states, D.C., Puerto Rico, Guam, American Samoa, the Northern Mariana Islands or the U.S. Virgin Islands. P.O. boxes are rejected.2

How many beneficiaries, and how shares are split

Payable-on-death account

Up to 10 POD beneficiaries can be named on each eligible deposit account. When all owners have died, Capital One distributes the remaining funds to the then-living beneficiaries in equal shares.2, 1

What a designation takes to be effective

Payable-on-death account

The paper form requires notarization unless a Capital One branch associate witnesses your signature instead.1

All accounts

The account holder authorizing the change must be at least 18 years old.2

IRA

The IRA Beneficiary Designation form takes a witness signature rather than a notary. Capital One says its spousal-consent block should be considered if the trust or the IRA owner's residence is in a community or marital property state.3

Beneficiary forms Capital One issues1

Designation of Payable on Death (POD) beneficiary form

For payable-on-death accounts. Completed by the account holder. Available to download.1

Return to

Fax: 1-888-464-3220

Mailing address: Capital One Bank, Attn: Bank by Mail, PO Box 85123, Richmond, VA 23285

What Capital One's agreement says about beneficiaries4

Changing or revoking a designation

Submitting a new POD form revokes every prior death-beneficiary designation for the accounts listed, so existing beneficiaries you want to keep must be listed again. Leaving page two blank deletes all current designations on the listed accounts.1

Converting an account to trust ownership removes any beneficiaries previously added to it.5

When a designation takes effect

Beneficiaries are recognized only if the account holder recorded them with Capital One before death. A will cannot add one afterward.1

Claims against the account

The distribution to beneficiaries is subject to Capital One's right to charge the account for anything a deceased owner, co-owner or POD beneficiary owes it.1

A minor as beneficiary

If a beneficiary is under 18 when they would be entitled to the funds, Capital One pays that share to the minor's statutory or court-appointed custodian, not to the minor.1

Which accounts a trust can hold3

Certificate of deposit

Capital One lists 360 CDs of all terms among the accounts eligible for conversion to trust ownership.5

Business account

Business accounts cannot be converted to trust ownership.5

IRA

IRAs cannot be converted to trust ownership.5

Trust account forms Capital One issues2

Certificate of Trust And Account Conversion form

Completed by every trustee. Available to download. Must be notarized.5

Return to

Fax: 1-888-464-3220

Mailing address: Capital One Bank, Attn: Bank by Mail, PO Box 85123, Richmond, VA 23285

Trust Maintenance Form

Available to download.6

What Capital One says about trust accounts3

Whether a new account is opened

A Capital One trust account cannot be opened directly. Capital One states you must convert an existing account, or open a new personal account and then convert it.5

Who signs for the trust

Only three trustees fit, and the grantor has to be one of them. No one under 18 can be a trustee, and all trustees have equal and independent access to the account.5

Any trustee who is not already an account holder is invited to join the trust account by email.5

The 360 Checking agreement says Capital One cannot honor multiple-signature requirements. If the trust requires co-trustees to act jointly, each co-trustee is treated as able to act alone and is responsible for obtaining the others' consent beforehand.4

Each co-trustee, not Capital One, owes the fiduciary duty to the trust beneficiaries.4

Statements on a trust account

Capital One sends trust-specific documents, such as tax forms, to the trust street address on the conversion form. That address does not follow a change to the address in your profile; changing it takes a call to Capital One, which routes the request to its back-office Trust team.5

Sources6

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Capital One primary sources (15 pages reviewed). How we research.

Download these Capital One instructions

Download instructions for the whole estate

A printable PDF with the steps, required documents, and contact details — verified against Capital One primary sources. Bring it to the branch or keep it beside the phone.

Capital One estate support

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Auto finance estates

Fax

1-888-722-4993

Hours

Monday-Friday 8:00 AM-8:00 PM ET

Mailing address

Estates Notification, P.O. Box 30285, Salt Lake City, UT 84130-0285
Verified Sep 2026

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