Estate planning at BSI Financial

How to protect 1 BSI Financial accounts — file claims through BSI Financial's BSI Financial Loss Mitigation (Assumptions & Hardship)

BSI Financial

Subsidiary of Servis One, Inc.

bsifinancial.com
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BSI Financial Customer Care

Fax814.217.1366
Mailing Address

General customer service: BSI Financial Services, P.O. Box 517, Titusville, PA 16354-0517. Qualified Written Requests / Notice of Error: BSI Financial Services, Attn: Qualified Written Requests, P.O. Box 517, 314 S. Franklin Street, Titusville, PA 16354. Payments (regular mail): BSI Financial Services, P.O. Box 679002, Dallas, TX 75267-9002.

BSI Financial Loss Mitigation (Assumptions & Hardship)

Fax814.217.1366
Mailing Address

Assumptions: BSI Financial Services, Attention: Loss Mitigation, 314 S. Franklin Street, Titusville, PA 16354. Hardship / loss mitigation: BSI Financial Services, Attn: Default Resolution Team, 314 S. Franklin Street, Titusville, PA 16354.

BSI Financial Customer Care (Deceased Borrower / Successor in Interest)

Fax814.217.1366
Mailing Address

BSI Financial Services, Attn: Qualified Written Requests, P.O. Box 517, 314 S. Franklin Street, Titusville, PA 16354

Verified Jul 2026

BSI Financial services loans, which means at death the focus is settling what is owed. The estate notifies BSI Financial, provides documentation of authority, and works through payoff or the loan-specific options available to survivors.

BSI Financial has documented procedures for both preparing accounts during your lifetime and handling claims when an account holder passes away.

For questions about any of these procedures, contact BSI Financial's BSI Financial Loss Mitigation (Assumptions & Hardship) at 800.327.7861.


Frequently asked questions

Possibly. To find out whether the loan is assumable, forward a written request with a copy of your Driver's License and the loan number to BSI Financial Services, Attention: Loss Mitigation, 314 S. Franklin Street, Titusville, PA 16354. BSI reviews the note and mortgage; if the loan is assumable it sends an assumption package within about 15 business days, and the assumption process usually takes 4 to 8 weeks. A relative who inherits and occupies the home is generally protected from a due-on-sale acceleration under the federal Garn-St Germain Act while the estate keeps the loan current.

Order a payoff quote from BSI at least 5 business days before the intended payoff or closing date; BSI representatives do not give verbal payoff quotes. The estate can then pay the balance from estate funds, insurance, or sale proceeds. Once the loan is paid in full, the lien on the home is released so the property can be retitled to an heir or sold with clear title.

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Sources

Data sourced from BSI Financial primary sources (4 pages reviewed). How we research.

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