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OverviewPreparing your estateWhen someone dies
OverviewPreparing your estateWhen someone dies
SimplyTrust forms
Letter of Instruction
Home→Financial Institutions→BNY Mellon

Estate planning at BNY Mellon

How to protect 10 BNY Mellon accounts — manage beneficiaries online, fund a trust in-branch, and file claims through BNY Mellon's BNY Wealth Trust & Estate Services

Brand change

The Bank of New York Mellon Corporation unified its public brand to "BNY" in June 2024. The consumer wealth division, formerly BNY Mellon Wealth Management, now operates as BNY Wealth; the RIA/broker-dealer custody arm, formerly BNY Mellon Pershing, is now BNY Pershing. Same legal entity — the file id and slug retain "bny-mellon" so legacy links resolve. Effective June 2024.

The procedures below reflect BNY Mellon's accounts. Account servicing may transfer as the change takes effect.

BNY Mellon

Subsidiary of The Bank of New York Mellon Corporation

bny.com→
BNY Mellon logo

BNY Wealth / BNY Investments Client Services

Phone1-800-610-8229
Mailing Address

240 Greenwich Street, New York, NY 10286

BNY Wealth Online Support
1-800-880-5631
BNY Wealth Client Banking
1-800-830-0549
BNY Investments Mutual Fund Services (24/7)
1-800-645-6561
BNY Investments Fund Representatives (9am-5pm ET)
1-800-373-9387
BNY Investments Sales Representatives (9am-5pm ET)
1-800-782-6620
BNY Brokerage Services
1-800-843-5466
BNY 403(b)(7)/Retirement Plan Inquiries (9am-5pm ET)
1-800-358-0910
WebsiteLearn more→

BNY Wealth Trust & Estate Services

Phone1-800-610-8229
WebsiteLearn more→

BNY Wealth Estate Settlement / BNY Investments Client Services

Phone1-800-610-8229
Mailing Address

BNY Shareholder Services, P.O. Box 534434, Pittsburgh, PA 15253-4434; BNY Brokerage Services, 144 Glenn Curtiss Blvd, 9th Floor, Uniondale, NY 11556

BNY Investments Mutual Fund (death claim, 24/7)
1-800-645-6561
BNY Investments Fund Representatives (death claim, 9am-5pm ET)
1-800-373-9387
BNY Brokerage (death claim, 8am-6pm ET)
1-800-843-5466
WebsiteNotify online→
Verified Jul 2026

How your BNY Mellon accounts transfer at death depends on how each one is titled and whether a beneficiary is on file. Of those, 10 can name a trust as beneficiary or be retitled into a trust. Getting these details right keeps assets out of probate and ensures they reach the intended recipients.

Beneficiary designations at BNY Mellon can be managed online, by mail, and by phone, typically taking 15-30 minutes. Trust funding is also available, allowing families to retitle accounts into the name of a revocable living trust.

There are two sides to estate planning at BNY Mellon: setting things up while you're alive, and the process survivors follow after a death.

Preparing your estate

Beneficiaries and trust funding

How to manage beneficiaries online, fund a trust in-branch, and review 10 account types at BNY Mellon.

View details →

When someone dies

Death claim process

Contact BNY Mellon's BNY Wealth Trust & Estate Services to file a claim. 5-step process, 9 required documents, and contact information for survivors.

View details →

For questions about any of these procedures, contact BNY Mellon's BNY Wealth Trust & Estate Services at 1-800-610-8229.


Frequently asked questions

BNY is the corporate brand of The Bank of New York Mellon Corporation, founded in 1784, and operates multiple distinct divisions. BNY Wealth provides private wealth management, trust administration, estate planning, and private banking for high-net-worth and ultra-high-net-worth individuals and families ($339 billion in total private client assets as of 3/31/2026). BNY Investments serves retail and institutional investors with mutual funds, brokerage accounts, ETFs, and annuities. BNY Pershing provides clearing and custody services used by broker-dealers and registered investment advisors. If you hold accounts through a financial advisor, those are likely custodied through Pershing.

Yes. BNY Wealth is one of the nation's oldest professional trustee services, with over 200 years of trust administration experience. BNY Wealth can serve as professional trustee, directed trustee, or custodian for revocable living trusts, irrevocable trusts, testamentary trusts, dynasty trusts, directed trusts, asset protection trusts, GRATs, generation-skipping trusts, and marital trusts. Delaware trust structures are available for favorable tax treatment (Delaware does not tax accumulated income and capital gains in trusts with non-resident beneficiaries). For investors using BNY Investments (mutual fund or brokerage accounts), trust titling is also available at lower minimums.

BNY Wealth has specialized expertise in a broad range of trust structures used in estate planning: revocable living trusts, irrevocable trusts, dynasty trusts, directed trusts, asset protection trusts, Delaware statutory trusts, Grantor Retained Annuity Trusts (GRATs), Generation Skipping Trusts (GSTs), marital (QTIP) trusts, and testamentary trusts. The firm also offers estate settlement services and can coordinate tax preparation, investment management, custody, and distribution on behalf of estate beneficiaries. BNY Wealth reports a 96% overall client satisfaction rating.

BNY Wealth is structured for high-net-worth and ultra-high-net-worth individuals. The firm applies a minimum annual advisory fee of $25,000, making it best suited for clients with significant investable assets. For investors who want access to BNY-family investment products without the full wealth management engagement, BNY Investments offers mutual fund accounts (no stated minimum), brokerage accounts ($10,000 minimum for non-IRA), and the BNY Managed Asset Program (starting at $25,000).

Yes. BNY allows a trust to be named as beneficiary of Traditional, Roth, and Rollover IRAs. Additional documentation may be required when a trust is the named beneficiary. IRA accounts themselves cannot be retitled to a trust -- only beneficiary designations are available. Contact BNY Investments at 1-800-645-6561 (mutual fund IRAs) or 1-800-843-5466 (brokerage IRAs) for details.

Active Wealth is BNY Wealth's integrated advisory approach that coordinates investing, tax planning, estate planning, banking, and lending into one cohesive strategy. BNY Wealth reports $339 billion in total private client assets as of 3/31/2026. The framework is designed for high-net-worth and ultra-high-net-worth individuals and families, with a minimum annual advisory fee of $25,000.

SimplyTrustSimplyTrust Editorial·Updated July 12, 2026

Sources

  • bny.com

Data sourced from BNY Mellon primary sources (20 pages reviewed). How we research.

BNY Mellon

Subsidiary of The Bank of New York Mellon Corporation

bny.com→
BNY Mellon logo

BNY Wealth / BNY Investments Client Services

Phone1-800-610-8229
Mailing Address

240 Greenwich Street, New York, NY 10286

BNY Wealth Online Support
1-800-880-5631
BNY Wealth Client Banking
1-800-830-0549
BNY Investments Mutual Fund Services (24/7)
1-800-645-6561
BNY Investments Fund Representatives (9am-5pm ET)
1-800-373-9387
BNY Investments Sales Representatives (9am-5pm ET)
1-800-782-6620
BNY Brokerage Services
1-800-843-5466
BNY 403(b)(7)/Retirement Plan Inquiries (9am-5pm ET)
1-800-358-0910
WebsiteLearn more→

BNY Wealth Trust & Estate Services

Phone1-800-610-8229
WebsiteLearn more→

BNY Wealth Estate Settlement / BNY Investments Client Services

Phone1-800-610-8229
Mailing Address

BNY Shareholder Services, P.O. Box 534434, Pittsburgh, PA 15253-4434; BNY Brokerage Services, 144 Glenn Curtiss Blvd, 9th Floor, Uniondale, NY 11556

BNY Investments Mutual Fund (death claim, 24/7)
1-800-645-6561
BNY Investments Fund Representatives (death claim, 9am-5pm ET)
1-800-373-9387
BNY Brokerage (death claim, 8am-6pm ET)
1-800-843-5466
WebsiteNotify online→
Verified Jul 2026

Estate planning articles

Learn how to protect your BNY Mellon accounts and other assets with trusts, beneficiary designations, and estate planning documents.

Estate planning articles

Learn how to protect your BNY Mellon accounts and other assets with trusts, beneficiary designations, and estate planning documents.

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