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How to name beneficiaries and fund a trust at BCU

Beneficiaries are managed online, in branch, by phone or by mail. Trust paperwork is taken in branch, by phone or by mail

Estate planning at BCU means getting each account set up so it transfers automatically when you die—either through a POD beneficiary or trust ownership. Because BCU is a membership-based institution, trust retitling must maintain the membership eligibility requirement. Without one of these in place, accounts may require probate before your family can access the funds.

With 19 product types, BCU offers a range of transfer options. Some accounts support Payable on Death (POD) designations, others can be retitled into a trust, and some require probate if no beneficiary is designated. The sections below break down each step.

Beneficiary form at BCU

Update Beneficiary form.

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1
Log in to BCU Digital Banking and open Live Chat
2
Ask the representative to send you the Update Beneficiary form (BCU can send it by DocuSign or as a paper form)
3
Complete the form with each beneficiary's full legal name, date of birth, Social Security number, and relationship
4
Return the signed form through the Request Center in Digital Banking (a wet signature is required if you submit a printed form this way)
5
Allow 2 business days for processing. Digital Banking will not display the resulting designation, so call 800-388-7000 or use Live Chat to confirm it took effect.

Required Documents

  • Each beneficiary's full legal name
  • Each beneficiary's date of birth and Social Security number
  • Each beneficiary's relationship to the member
  • Government-issued photo ID (at a Service Center)

What BCU says about beneficiaries and trusts

Each section is BCU's own statement, with the document it comes from numbered under Sources.

Which accounts take a beneficiary2

Payable-on-death account

The beneficiary (POD) designation attaches to the membership, not to a single account. The ownership and survivorship features of the savings account apply to every other account under the same member number, including sub-accounts.1

To hold accounts with different beneficiaries, BCU issues an additional member number or sub-account number on request. One membership cannot carry two different POD splits.2

IRA

Retirement accounts are the exception to the membership designation: an IRA uses a separate IRA beneficiary designation. At claim time BCU issues a Payment Election form.1, 2

How many beneficiaries, and how shares are split

All accounts

Beneficiary shares are always equal: "Each beneficiary's share of the funds in the account will be determined by dividing the amount of the funds in the account by the number of beneficiaries designated on the account." Two beneficiaries split 50/50.2

Percentage allocations are not accepted.2

What a designation takes to be effective

All accounts

A designation cannot be added, changed or removed by verbal instruction alone; BCU sends the form for signature. A printed form needs a wet signature.2

Beneficiary forms BCU issues1

Update Beneficiary form

Completed by the member. Sent by the institution on request.2

Return to

Mailing address: BCU, 340 N. Milwaukee Ave., Vernon Hills, IL 60061, ATTN: Member Operations

What BCU's agreement says about beneficiaries3

A beneficiary who dies first

If a beneficiary or POD payee dies before the member, that beneficiary's share goes to their estate on the member's death, not to the surviving beneficiaries.1

A designation and a will

The agreement states that, where state law permits, the member irrevocably waives the right to dispose of these account funds by will. The POD and survivorship features on BCU's records control and supersede an inconsistent will.1

Who can see the designation

Designations are not viewable in Digital Banking. They can be confirmed by phone, through Live Chat or at a branch.2

Which accounts a trust can hold4

Trust account

A trust membership can hold checking, savings, money market and certificate accounts.3

IRA

An IRA cannot be owned by a trust.3

Loan

No liability, such as a mortgage or loan, can be held under a trust account.3

Credit card

A credit card cannot be held under a trust account.3

Trust account forms BCU issues2

Membership Enrollment Form - Trust

For trust accounts. Completed by each currently acting trustee. Sent by the institution on request.3

Return to

Email: specialty@bcu.org

Fax: 1-224-207-2624

Mailing address: BCU, ATTN Member Operations, 340 N. Milwaukee Avenue, Vernon Hills, IL 60061

W-9 form

Sent by the institution on request.3

What BCU says about trust accounts5

Whether a new account is opened

A trust at BCU is a separate trust membership, not a retitling of an existing consumer account. BCU accepts both revocable and irrevocable trusts.3

Membership

For a revocable trust, the trustor named in the trust must be a BCU member or eligible for membership. For an irrevocable trust, the trustor must already be a member.3

Who signs for the trust

BCU opens a trust account only when the trust document states the trustees may act independently on financial decisions. Co-trustee trusts that require joint action are not supported.3

Successor trustees

BCU can list successor trustees on a trust membership.3

A successor trustee cannot be listed as Trustee #1 or #2 unless applying as an acting trustee because an original trustee has died or become incapacitated, and BCU requires documentation of that.3

The trust's tax identification number

An irrevocable trust must supply the IRS letter confirming its EIN.3

Not in BCU's published guidance2

  • A beneficiary form to download
  • A trust membership form to download

Sources3

  1. 1.Consumer Member Service Agreement, CMSA 06-01-2026
  2. 2.BCU beneficiary guidance
  3. 3.BCU trust membership guidance
SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from BCU primary sources (26 pages reviewed). How we research.

Download these BCU instructions

Download instructions for the whole estate

A printable PDF with the steps, required documents, and contact details — verified against BCU primary sources. Bring it to the branch or keep it beside the phone.

BCU estate support

BCU Member Relations

General Services

1-800-388-700024 hours a day, 7 days a week

From outside the US (Member Relations / debit cards)

New members

Telephone Banking

Bill Pay direct support

BCU Wealth Advisors

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Auto loans

Credit card questions

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CU Rewards

Fraud hotline

Hours

Monday-Friday 7:00 AM-6:00 PM CT

Mailing address

General mail: BCU, P.O. Box 8133, Vernon Hills, IL 60061. Estate, beneficiary, and trust paperwork: BCU, 340 N. Milwaukee Avenue, Vernon Hills, IL 60061, ATTN: Member Operations

Estate requests go through general customer service.

Verified Sep 2026

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