Estate planning at Bank of America

How to protect 16 Bank of America accounts — manage beneficiaries online, fund a trust in-branch, and file claims through Bank of America's Estate Servicing Operations

Bank of America

Subsidiary of Bank of America Corporation

bankofamerica.com
Bank of America logo
Fax1-866-694-9046
Mailing Address

Bank of America, PO Box 25118, Tampa, FL 33622-5118

Spanish Language
International (collect)
Small Business
Mortgage & Home Equity
Home Equity Line

Estate Servicing Operations

Fax1-866-694-9046
Mailing Address

Bank of America, Estate Servicing Operations, PO Box 31655, Tampa, FL 33631-1655

Merrill Life Services
Merrill General
Private Bank

Estate Servicing Operations (ESO)

Fax1-866-694-9046
Mailing Address

Bank of America, Estate Servicing Operations, PO Box 31655, Tampa, FL 33631-1655

Estate Services Online support (enrollment, login, case visibility)
Merrill Life Services
Merrill Life Services Fax
Merrill General
Private Bank
Home Loans (deceased borrower servicing)
Name and Title Change Unit fax (mortgage/HELOC successor in interest)
Verified Jul 2026

Bank of America has 16 accounts, each with different rules for what happens when the account holder dies. Of those, 14 can name a trust as beneficiary or be retitled into a trust. The right combination of beneficiary designations and trust ownership can keep the entire portfolio out of probate.

Beneficiary designations at Bank of America can be managed online, in branch, and by phone, typically taking a few minutes online. Trust funding is also available, allowing families to retitle accounts into the name of a revocable living trust.

Bank of America has documented procedures for both preparing accounts during your lifetime and handling claims when an account holder passes away.

Bank of America's Estate Servicing Operations can answer questions about beneficiaries, trusts, or death claims at 1-888-689-4466.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Bank of America primary sources (25 pages reviewed). How we research.

Estate planning articles

Learn how to protect your Bank of America accounts and other assets with trusts, beneficiary designations, and estate planning documents.