Estate planning at Bakkt
How to protect 1 Bakkt accounts — file death claims
Bakkt Customer Support
Phone(800) 322-1719
Emailhelp@bakkt.com
Mailing Address
Bakkt, Inc., 10000 Avalon Boulevard, Suite 1000, Alpharetta, GA 30009
Crypto Support Email
WebsiteLearn more→
Bakkt Customer Support
Phone(800) 322-1719
Emailhelp@bakkt.com
Mailing Address
Bakkt, Inc., 10000 Avalon Boulevard, Suite 1000, Alpharetta, GA 30009
Crypto Support Email
WebsiteLearn more→
Bakkt Customer Support (Legacy)
Phone(800) 322-1719
Emailhelp@bakkt.com
Mailing Address
Bakkt, Inc., 10000 Avalon Boulevard, Suite 1000, Alpharetta, GA 30009
WebsiteNotify online→
Verified Apr 2026
Bakkt has 1 investment accounts, each with different rules for what happens when the account holder dies. The right combination of beneficiary designations and trust ownership can keep the entire portfolio out of probate.
There are two sides to estate planning at Bakkt: setting things up while you're alive, and the process survivors follow after a death.
Preparing your estate
Beneficiaries and trust funding
How to review 1 account types at Bakkt.
View details →When someone dies
Death claim process
6-step process, 5 required documents, and contact information for survivors.
View details →Frequently asked questions
No. Bakkt discontinued its consumer-facing app in March 2023 and now operates exclusively as a B2B crypto infrastructure company. Individual consumers cannot open accounts directly with Bakkt. Instead, Bakkt provides trading APIs and brokerage infrastructure to partner platforms such as Public.com and Nexo, which offer crypto services to their customers. Estate planning for crypto held through a Bakkt-powered platform should be handled through that platform.
Bakkt's consumer app was shut down on March 16, 2023. If you held crypto in a Bakkt consumer account, you should have received instructions to withdraw your assets before the shutdown. If you believe you had remaining assets, contact Bakkt customer support at (800) 322-1719 or help@bakkt.com.
Bakkt Trust Company LLC, which operated as an NYDFS-chartered qualified custodian for digital assets, was acquired by Intercontinental Exchange (ICE) in May 2025 for $4.5 million. Additionally, Bakkt Crypto Solutions LLC (formerly Apex Crypto LLC) voluntarily surrendered its NYDFS virtual currency license in April 2025. Bakkt, Inc. continues to operate crypto trading and infrastructure services through other licensed entities.
Sources
Data sourced from Bakkt primary sources (14 pages reviewed). How we research.
Bakkt Customer Support
Phone(800) 322-1719
Emailhelp@bakkt.com
Mailing Address
Bakkt, Inc., 10000 Avalon Boulevard, Suite 1000, Alpharetta, GA 30009
Crypto Support Email
WebsiteLearn more→
Bakkt Customer Support
Phone(800) 322-1719
Emailhelp@bakkt.com
Mailing Address
Bakkt, Inc., 10000 Avalon Boulevard, Suite 1000, Alpharetta, GA 30009
Crypto Support Email
WebsiteLearn more→
Bakkt Customer Support (Legacy)
Phone(800) 322-1719
Emailhelp@bakkt.com
Mailing Address
Bakkt, Inc., 10000 Avalon Boulevard, Suite 1000, Alpharetta, GA 30009
WebsiteNotify online→
Verified Apr 2026
Estate planning articles
Learn how to protect your Bakkt accounts and other assets with trusts, beneficiary designations, and estate planning documents.
