Estate planning at Allstate
How to protect 19 Allstate accounts — manage beneficiaries online, fund a trust in-branch, and file claims through Allstate's Protective Life Policy Service
Phone1-800-255-7828
WebsiteLearn more→
Protective Life Policy Service
Phone1-800-866-9933
Mailing Address
Protective Life Insurance Company, P.O. Box 12687, Birmingham, AL 35202-6687
Variable Life Insurance Service
Annuity Customer Service
MONY/Equitable Customers
Immediate Benefit Account
WebsiteLearn more→
Protective Life Claims
Phone1-800-366-3495
Fax205-268-6833
Mailing Address
Protective Life Claims, P.O. Box 12486, Birmingham, AL 35202
Protective Life Claims Direct
Allstate Benefits (Group) Claims
WebsiteNotify online→
Verified Apr 2026
Allstate is a insurance company with 19 products relevant to estate planning. Life insurance and annuity proceeds transfer directly to named beneficiaries outside of probate, making beneficiary designations one of the most important estate planning steps for Allstate policyholders.
Managing beneficiaries at Allstate is straightforward—changes can be made online, in branch, by mail, and by phone, typically taking 15-30 minutes with agent; 10-15 business days for processing. Trust funding is also available, allowing families to name a trust as the policy beneficiary or establish an irrevocable life insurance trust (ILIT).
There are two sides to estate planning at Allstate: setting things up while you're alive, and the process survivors follow after a death.
Preparing your estate
Beneficiaries and trust funding
How to manage beneficiaries online, fund a trust in-branch, and review 19 account types at Allstate.
View details →When someone dies
Death claim process
Contact Allstate's Protective Life Policy Service to file a claim. 7-step process, 8 required documents, and contact information for survivors.
View details →Reach Allstate's Protective Life Policy Service at 1-800-866-9933 for help with any of these procedures. Email inquiries can be sent to service@protective.com.
Frequently asked questions
You can update beneficiaries online by logging in to your Allstate account at myaccount.allstate.com, contacting your local Allstate agent, or calling 800-366-3495. Only the authenticated policy owner can change a beneficiary. If an irrevocable beneficiary has been designated, that beneficiary must sign and date any change request. The Beneficiary Change Request form (SVC-102-PL) is available from your agent or at lad3.protective.com/protectivelife/forms/pdf/SVC-102-PL.pdf. For Allstate Benefits (group) policies, submit changes through The Standard at standard.com/ahl/resources-and-forms or fax the completed form to 866-428-2517. Allow 10-15 business days for processing.
Allstate sold its life insurance and annuity business to Everlake US Holdings in November 2021. Allstate now offers life insurance and annuity products through a partnership with Protective Life Corporation. Individual life insurance products (term, whole, universal, indexed universal, and variable universal life) and annuity products sold through Allstate agents are underwritten by Protective Life Insurance Company. Supplemental and group benefit products (accident, critical illness, voluntary life) are offered through Allstate Benefits, underwritten by American Heritage Life Insurance Company (now administered by The Standard).
Allstate Life Insurance Company and Allstate Assurance Company were sold to Everlake US Holdings (managed by Blackstone) in November 2021. These companies are now known as Everlake Life Insurance Company and Everlake Assurance Company. Servicing for most Everlake universal life, term, and whole life products has migrated to Transaction Applications Group, Inc. (TAG). If you have a legacy Allstate life insurance policy, contact Everlake at everlakelife.com or call their customer service for policy questions.
Yes, you can name a revocable or irrevocable trust as the beneficiary of an annuity sold through Allstate and underwritten by Protective Life. Contact your Allstate agent or call Protective Life at 800-866-9933 (Monday-Friday, 7:00 a.m.-5:00 p.m. CT) to request the Beneficiary Change Request form (SVC-102-PL). You will need to provide the full legal trust name, date the trust was established, and the trust EIN. The trust TIN and established date are not required to complete the designation form but will be required at the time of disbursement. Note that naming a non-natural person (such as a trust) as the beneficiary of an annuity may affect the tax treatment of distributions.
Allstate sold its life insurance and annuity business (Allstate Life Insurance Company and Allstate Assurance Company) to Everlake US Holdings (managed by Blackstone) in November 2021. Those companies are now Everlake Life Insurance Company and Everlake Assurance Company, and servicing has migrated to Transaction Applications Group, Inc. (TAG). New life insurance and annuity products sold through Allstate agents today are underwritten by Protective Life Insurance Company through a separate distribution partnership. If you have a legacy Allstate Life policy issued before the sale, contact Everlake at everlakelife.com. If you purchased a policy through an Allstate agent after the sale, contact Protective Life at 800-866-9933 or your Allstate agent.
Sources
- allstate.protective.com
- allstate.com
- protective.com
- claims.protective.com
- lad3.protective.com
- standard.com
Data sourced from Allstate primary sources (32 pages reviewed). How we research.
Phone1-800-255-7828
WebsiteLearn more→
Protective Life Policy Service
Phone1-800-866-9933
Mailing Address
Protective Life Insurance Company, P.O. Box 12687, Birmingham, AL 35202-6687
Variable Life Insurance Service
Annuity Customer Service
MONY/Equitable Customers
Immediate Benefit Account
WebsiteLearn more→
Protective Life Claims
Phone1-800-366-3495
Fax205-268-6833
Mailing Address
Protective Life Claims, P.O. Box 12486, Birmingham, AL 35202
Protective Life Claims Direct
Allstate Benefits (Group) Claims
WebsiteNotify online→
Verified Apr 2026
Estate planning articles
Learn how to protect your Allstate accounts and other assets with trusts, beneficiary designations, and estate planning documents.
