Estate planning as a Depop account holder

Depop Limited (eBay Inc.) reviews transfer requests for accounts individually upon receipt of documentation

Depop Limited (eBay Inc.)

Marketplaces & Resale

depop.com
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Depop Help Centre

Depop Help Centre -- closing an account on behalf of another user

Verified Sep 2026

Depop is a peer-to-peer fashion marketplace popular with Gen Z. Users buy and sell secondhand clothing, vintage items, and handmade goods. Etsy acquired Depop in 2021; eBay completed its acquisition of Depop from Etsy on July 30, 2026 for approximately $1.4 billion in cash. eBay states that Depop operates as a complementary business retaining its distinct brand, platform, customer experience, and culture. The service is operated by Depop Limited, registered in England and Wales under company number 08316342. A Depop seller account holds listed inventory, Depop Balance, transaction history, and buyer reviews. Depop documents a deceased-user account closure route: requests are actioned from immediate family or the family solicitor or executor, with proof of relationship and proof of death, submitted through the Depop Help Centre request form. Accounts cannot be transferred -- the Terms of Service prohibit selling, gifting, or transferring an account to another person. Any Depop Balance must be withdrawn, outstanding sales completed or refunded, and open disputes resolved before the account can be closed. Seller payouts run through Depop Payments (powered by Stripe), and if Depop suspends or terminates access to the Service it may withhold unpaid amounts for 180 days from the applicable transaction date.

When a Depop account holder dies, their accounts may be transferred to a designated person at Depop Limited (eBay Inc.)'s sole discretion. A transfer is not guaranteed, and satisfactory documentation is required before processing any request.

What happens at death

Depop documents a deceased-user account closure route in its Help Centre article on deleting a Depop account, under the heading "Closing a Depop account on behalf of another user." Depop states it is only able to action requests made from immediate family or by the family solicitor or executor, and asks the requester to get in touch through the Help Centre request form. Depop requires proof of the requester's relationship to the user (such as a driving licence or passport) along with proof of the account owner's death (such as a death certificate or a link to an obituary), and states that once it has this it will be able to proceed with the account closure. Before an account can be closed, any funds in the Depop Balance must be withdrawn, any outstanding sales completed or refunded, and any open disputes resolved. Account deletion is irreversible and all account data is permanently deleted. Account transfer is not offered: Terms of Service section 7.2 lists "Transfer your right to use the Service to another person or to sell, gift or transfer your Account to another person" among the things a user may not do. Terms of Service section 8.10 provides that if Depop suspends or terminates access to the Service it may withhold any amounts not yet paid out for 180 days from the applicable transaction date, or such other period where required by a court order, law enforcement, or in compliance with laws including sanctions rules.

Planning your estate

Protecting Depop accounts while the account is active

No beneficiary designation, accounts can only be redeemed, not transferred, and 7-step plan.

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When someone dies

Handling Depop accounts after a death

Transfer is handled on a case-by-case basis, 9-step process, and 4 required documents.

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Depop does not support beneficiary designations. Unlike bank accounts or investment accounts, there is no way to formally name a beneficiary on this type of account.


Frequently asked questions

No. Terms of Service section 7.2 lists "Transfer your right to use the Service to another person or to sell, gift or transfer your Account to another person" among the things a user may not do. Depop documents no estate succession or memorialization option. Closure is the action it offers on a deceased user's account, and reviews, followers, and seller reputation do not carry over to a new account.

eBay. eBay completed its acquisition of Depop from Etsy on July 30, 2026 for approximately $1.4 billion in cash, reflecting a $1.2 billion purchase price plus $200 million of net purchase price adjustments and interest. Etsy had owned Depop since 2021. eBay states that Depop operates as a complementary business retaining its distinct brand, platform, customer experience, and culture. The service is still operated by Depop Limited, registered in England and Wales.

Not as of September 2026. Depop's Help Centre still documents the same closure route for an account held by someone who has died, and the Terms of Service in effect from September 2, 2026 still name Depop Limited as the operator. eBay has stated Depop keeps its own brand, platform, customer experience, and culture. eBay operates its own separate deceased-user process, so an estate holding both accounts should handle them separately and keep a record of each request.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Depop Limited (eBay Inc.) primary sources (9 pages reviewed). How we research.

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