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Airbnb, Inc. reviews transfer requests for accounts individually upon receipt of documentation
Airbnb is the world's largest short-term rental platform. An Airbnb account can hold significant financial assets: host accounts generate ongoing rental income, have pending payouts, active reservations with guest obligations, property listings with reviews and Superhost status, and potential security deposit holds. Guest accounts hold upcoming reservations, travel credits, gift card balances, and payment methods. Airbnb host accounts are among the most financially consequential digital assets due to active revenue streams and booking obligations that require immediate attention after death.
Airbnb, Inc. reviews transfer requests for Airbnb accounts on a case-by-case basis after the account holder's death. Approval is at the company's sole discretion, and documentation requirements must be met before any transfer is considered.
Airbnb has no published bereavement or deceased user policy in its terms of service. The terms do not address account transfer, inheritance, or death. In practice, Airbnb handles deceased account situations case-by-case through customer support. Host accounts present urgent concerns: active reservations must be managed (guests arriving, check-ins, cleanings), pending payouts must be collected, and listings must be deactivated or transferred. Airbnb support can assist with cancelling upcoming reservations and releasing pending payouts to the estate.
Airbnb, Inc. does not guarantee transfer of accounts after death. Lifetime planning provides options for managing accounts and controlling who has access to them.
6 lifetime planning steps for your Airbnb accounts:
Airbnb allows co-hosts on listings. Co-hosts can manage reservations, communicate with guests, and handle day-to-day operations. Adding a co-host is the primary estate planning mechanism for host accounts. Co-hosts have their own Airbnb accounts and can continue managing properties if the primary host dies. However, the listing ownership, payout destination, and Superhost status remain tied to the primary account.
When someone dies
Transfer is handled on a case-by-case basis, 8-step process, and 5 required documents.
View details →Airbnb does not offer a beneficiary designation feature. Without this option, accounts cannot be assigned to a named recipient through the program's own settings.
Airbnb offers three co-host permission levels. Full access co-hosts can manage listing details, pricing, photos, reservations, guest messaging, and invite other co-hosts. Calendar and messaging access co-hosts can message guests and view the calendar but cannot edit listings or manage reservations. Calendar access co-hosts can only view the calendar. No co-host can modify payout methods or taxpayer information. Hosts can invite up to 10 co-hosts per listing.
Data sourced from Airbnb, Inc. primary sources (8 pages reviewed). How we research.