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Prepare the letter of instruction Farm Bureau Financial requests during estate or death-claim processing — addressed to its verified claims department with the required enclosures. PDF.
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Which institution holds the account, and the capacity you are writing in.
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Send it to Farm Bureau Financial's estate/claims department: Farm Bureau Life Insurance Company, 5400 University Avenue, West Des Moines, IA 50266-5997. You can reach the department at 1-800-247-4170.
Farm Bureau Financial lists these among its required documents: Certified copy of the death certificate; Completed and signed Claimant's Statement / Request for Benefits form (provided by Farm Bureau); Valid government-issued photo ID for the claimant; Policy or contract number(s) for the deceased's Farm Bureau life insurance or annuity policies. The prepared letter includes an enclosure checklist drawn from Farm Bureau Financial's recorded requirements.
30-60 days after all required documentation is received, though most states allow insurers 30 days to review a claim before paying, denying, or requesting additional information. Straightforward claims with named beneficiaries are typically processed faster.
Farm Bureau Financial provides its own letter-of-instruction/claim form. We prepare a transmittal cover letter and an enclosure checklist to accompany that form.
It depends on the capacity you are acting in. An executor or administrator encloses Letters Testamentary (when there is a will) or Letters of Administration (when there is not); a successor trustee encloses a certificate of trust; a successor under a small estate encloses that state’s small estate affidavit. The prepared letter lists the proof-of-authority document for your role alongside the institution’s required documents.
A letter of instruction is the written request an institution asks for when settling a deceased customer’s account. It identifies the decedent and the account, states the capacity you are acting in, and tells the institution what to do with the account.
