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Prepare the letter of instruction Americo requests during estate or death-claim processing — addressed to its verified claims department with the required enclosures. PDF.
Step 1 of 5
Print your name the way you want it to appear on your payment. Each beneficiary submits a separate claim form.
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Send it to Americo's estate/claims department: Americo Financial Life and Annuity Insurance Company, PO Box 410288, Kansas City, MO 64141-0288. You can reach the department at 1-816-641-2850.
Americo lists these among its required documents: Claimant's Statement (completed by each beneficiary; each beneficiary completes their own form); Death certificate with final cause and manner of death (certified copy required for policies of $150,000 or more); Original policy (if available); Government-issued photo identification for each beneficiary. The prepared letter includes an enclosure checklist drawn from Americo's recorded requirements.
Varies by state; Americo reviews submitted documents and the policy upon receipt of all required materials.
Americo provides its own letter-of-instruction form. We complete that official form with your information; you print, sign, and send it.
It depends on the capacity you are acting in. An executor or administrator encloses Letters Testamentary (when there is a will) or Letters of Administration (when there is not); a successor trustee encloses a certificate of trust; a successor under a small estate encloses that state’s small estate affidavit. The prepared letter lists the proof-of-authority document for your role alongside the institution’s required documents.
A letter of instruction is the written request an institution asks for when settling a deceased customer’s account. It identifies the decedent and the account, states the capacity you are acting in, and tells the institution what to do with the account.
