How to protect 2 Yotta accounts — file death claims
Brand change
Yotta's savings and debit products are no longer functional. Yotta was never a bank; deposits were held at partner banks (Evolve Bank & Trust, Thread Bank) through Synapse Financial Technologies, which collapsed into bankruptcy in May 2024 and froze roughly $112 million belonging to 85,000 customers. Yotta has since pivoted to a sweepstakes gaming app and no longer offers deposit accounts. This page is retained only for estate settlement of frozen pre-collapse balances. There is no successor deposit institution; recovery runs through the partner banks and the Synapse bankruptcy estate. Effective May 2024.
The procedures below reflect Yotta's accounts. Account servicing may transfer as the change takes effect.
Yotta Customer Support
Yotta Technologies, Inc., 41 E. 11th St., 11th Floor, New York, NY 10003
Yotta Customer Support
Yotta Technologies, Inc., 41 E. 11th St., 11th Floor, New York, NY 10003
Yotta Customer Support
Yotta Technologies, Inc., 41 E. 11th St., 11th Floor, New York, NY 10003
Yotta has 2 accounts, each with different rules for what happens when the account holder dies. The right combination of beneficiary designations and trust ownership can keep the entire portfolio out of probate.
Yotta has documented procedures for both preparing accounts during your lifetime and handling claims when an account holder passes away.
Preparing your estate
How to review 2 account types at Yotta.
View details →When someone dies
6-step process, 4 required documents, and contact information for survivors.
View details →In May 2024, Synapse Financial Technologies, the middleware company that connected Yotta to its partner banks (primarily Evolve Bank & Trust), collapsed into bankruptcy. This froze approximately $112 million belonging to 85,000 Yotta customers. Because customer funds were held in commingled omnibus accounts at Evolve rather than individual accounts, FDIC insurance did not function as many customers expected. The Synapse bankruptcy case was dismissed by a judge in November 2025 after 19 months. The CFPB allocated $46.25 million from its Civil Penalty Fund for victim relief (approved November 28, 2025), but has not yet contacted affected users about accessing these funds. Some customers have received partial refunds directly from Evolve, but recovery has been highly uneven. A survey of 13,725 depositors found they were offered only $11.8 million of their $64.9 million in deposits. Following the collapse, Yotta pivoted entirely to a sweepstakes casino app and no longer offers savings or banking products.
No. Yotta was never a bank. Yotta Technologies, Inc. is a technology company that originally provided a savings and debit product interface. Customer deposits were held at FDIC-insured partner banks (primarily Evolve Bank & Trust in Memphis, TN) through Synapse Financial Technologies as a middleware layer. This distinction became critically important during the 2024 Synapse collapse, when the intermediary structure made it difficult to trace and recover individual customer funds. As of mid-2024, Yotta has pivoted entirely to a sweepstakes casino app and no longer offers any banking or savings products.
The Consumer Financial Protection Bureau (CFPB) allocated $46.25 million from its Civil Penalty Fund on November 28, 2025 for victims of the Synapse Financial Technologies collapse. This fund is intended to reimburse affected depositors, including Yotta customers, who lost access to funds when Synapse went bankrupt in May 2024. It is separate from the bank-level distributions already underway: per Yotta's payment-processing-updates page (last updated December 18, 2025), AMG National Trust has distributed roughly $109.3 million and Lineage Bank roughly $49.2 million to affected customers via ACH since August 2024, while Evolve Bank & Trust has reimbursed only partially. For an estate recovering a frozen balance, the practical channels are Evolve reconciliation support at (877) 873-0008 and Yotta support at support@withyotta.com, with Federal Reserve complaints at (888) 851-1920.
Following the May 2024 Synapse collapse, Yotta pivoted from a fintech savings app to a sweepstakes gaming platform branded "Play Games. Win Prizes." The app now features casino-style games (blackjack, dice, roulette) funded by microtransactions, with over 900,000 players. While the Yotta website still references savings and debit products, payment processing for deposits and withdrawals remains non-functional due to the unresolved Synapse/Evolve situation. The gaming side of the business operates at games.withyotta.com.
FDIC insurance is designed to protect individual depositors when a bank fails, but Yotta customer funds were held in commingled omnibus accounts at Evolve Bank & Trust through the Synapse middleware layer. Because individual customer balances were tracked by Synapse software rather than in separate bank accounts, when Synapse collapsed, there was no reliable way to trace which funds belonged to which customers. Evolve Bank itself did not fail (FDIC insurance only triggers on bank failure), but the middleware bankruptcy created a situation where customers could not access their funds despite the underlying bank remaining solvent.
Data sourced from Yotta primary sources (17 pages reviewed). How we research.
Yotta Customer Support
Yotta Technologies, Inc., 41 E. 11th St., 11th Floor, New York, NY 10003
Yotta Customer Support
Yotta Technologies, Inc., 41 E. 11th St., 11th Floor, New York, NY 10003
Yotta Customer Support
Yotta Technologies, Inc., 41 E. 11th St., 11th Floor, New York, NY 10003
Learn how to protect your Yotta accounts and other assets with trusts, beneficiary designations, and estate planning documents.
Learn how to protect your Yotta accounts and other assets with trusts, beneficiary designations, and estate planning documents.