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Estate planning and settlement at Upgrade

Report a death at 1-844-319-3692

Upgrade offers 9 consumer accounts that interact with estate planning in distinct ways. Understanding the transfer methods available for each account type helps families keep assets out of probate and ensure they pass to the right people.

Beneficiary management at Upgrade is handled through direct contact.

There are two sides to estate planning at Upgrade: setting things up while you're alive, and the process survivors follow after a death.


Frequently asked questions

No. Upgrade's help center article "Can I add a beneficiary to my checking/savings account?" answers: "At this time, we are unable to add beneficiaries." Because no beneficiary can be added, a trust cannot be named as beneficiary either.

Rewards Checking Preferred, Performance Savings and Premier Savings are available as joint accounts for two account holders. The joint holder is named on the application: Upgrade states that a joint account holder cannot be added to an existing checking or savings account. Only one joint Rewards Checking Preferred and one joint Premier Savings account are permitted, with the same joint holder on both. Everyday Savings is single account holder only.

Upgrade, Inc. is the lienholder on the vehicle. Upgrade states: "For your title to be released, the balance must be paid in full. Once the balance is paid in full, Upgrade will release the lien and transfer the title to the appropriate party." Auto finance accounts are serviced by Account Management at (844) 899-9931.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Upgrade primary sources (34 pages reviewed). How we research.

Upgrade customer support

Customer Support

Checking & Savings

Account Management

Personal Loan application by phone

Application in progress

Debit Card, Checking and Savings disputes

Telecommunications Relay Services

Hours

Monday-Friday 5:00 AM-7:00 PM PT; Saturday, Sunday 6:00 AM-5:00 PM PT

Mailing address

Upgrade Inc., 2 North Central Ave., Flr 10, Phoenix, AZ 85004
Verified Sep 2026

Estate planning articles

Learn how to protect your Upgrade accounts and other assets with trusts, beneficiary designations, and estate planning documents.

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Transfer real property to a beneficiary upon your death without probate. Available in 34 states and the District of Columbia.

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Name a beneficiary to inherit your vehicle at death without probate. Available in 26 states and the District of Columbia.

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Living Will

State in advance which life-sustaining treatments you want or refuse, in the document your state recognizes, with signing instructions from the statute.

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Pour-Over Will

Catch anything outside your trust. Pairs with your revocable trust.

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Revocable Living Trust

Create a revocable living trust to avoid probate, protect privacy, and control asset distribution.

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