Estate planning at UnitedHealthcare
How to protect 8 UnitedHealthcare accounts — manage beneficiaries online, and file claims through UnitedHealthcare's Life Conversion Facility (HRMP)
UnitedHealthcare Member Services
Phone1-866-801-4409
Health plan through work (TTY 711)
Medicare Supplement plan (TTY 711)
Specialty Benefits — group life claims and forms
WebsiteLearn more→
Life Conversion Facility (HRMP)
Phone1-888-999-4767
Fax1-978-762-4767
Mailing Address
HRMP, Life Conversion Facility, 300 Rosewood Drive, Suite 250, Danvers, MA 01923
Supplemental Life portability requests
UnitedHealthcare Member Services — report a member's death (health coverage)
Phone1-866-801-4409
Medicare Supplement — cancel policy, request premium refund (TTY 711)
Social Security (notifies Medicare of the death)
WebsiteNotify online→
Verified Jul 2026
UnitedHealthcare is a insurance company with 8 products relevant to estate planning. Life insurance and annuity proceeds transfer directly to named beneficiaries outside of probate, making beneficiary designations one of the most important estate planning steps for UnitedHealthcare policyholders.
Account holders can update their beneficiary designations at UnitedHealthcare online, by mail, and by phone.
UnitedHealthcare provides specific procedures for both proactive estate planning and filing claims after a death.
Preparing your estate
Beneficiaries and trust funding
How to manage beneficiaries online, and review 8 account types at UnitedHealthcare.
View details →When someone dies
Death claim process
Contact UnitedHealthcare's Life Conversion Facility (HRMP) to file a claim. 9-step process, 7 required documents, and contact information for survivors.
View details →UnitedHealthcare's Life Conversion Facility (HRMP) can answer questions about beneficiaries, trusts, or death claims at 1-888-999-4767.
Frequently asked questions
A trust can be the beneficiary, but it cannot own the coverage. Group term life and AD&D are held under the employer's group policy, so there is no individual policy to assign to an irrevocable life insurance trust; the certificate cannot be retitled. Name the trust as beneficiary instead, giving the full legal trust name and the date the trust was established on the Beneficiary Designation form, which is returned to the employer (the employer, not UnitedHealthcare, keeps designations on file). If the goal is trust-owned life insurance, the path is conversion or portability to an individual policy when employment ends — the Life Conversion Facility (HRMP) at 1-888-999-4767, generally within 31 days, or supplemental life portability at 1-877-683-8601.
Sources
Data sourced from UnitedHealthcare primary sources (11 pages reviewed). How we research.
UnitedHealthcare Member Services
Phone1-866-801-4409
Health plan through work (TTY 711)
Medicare Supplement plan (TTY 711)
Specialty Benefits — group life claims and forms
WebsiteLearn more→
Life Conversion Facility (HRMP)
Phone1-888-999-4767
Fax1-978-762-4767
Mailing Address
HRMP, Life Conversion Facility, 300 Rosewood Drive, Suite 250, Danvers, MA 01923
Supplemental Life portability requests
UnitedHealthcare Member Services — report a member's death (health coverage)
Phone1-866-801-4409
Medicare Supplement — cancel policy, request premium refund (TTY 711)
Social Security (notifies Medicare of the death)
WebsiteNotify online→
Verified Jul 2026
Estate planning articles
Learn how to protect your UnitedHealthcare accounts and other assets with trusts, beneficiary designations, and estate planning documents.
