
How to name beneficiaries and fund a trust at TruStage
Beneficiaries are managed online, by phone or by mail. Trust paperwork is taken by phone or by mail
Beneficiary designations are the foundation of estate planning for TruStage policies. Unlike bank accounts, insurance products cannot be retitled into a trust. Instead, the beneficiary designation itself determines who receives the proceeds and how quickly they're paid. Naming a trust as beneficiary is an option when more control over distributions is needed.
Each of TruStage's 9 policies has different rules for how it transfers at death. The sections below explain the options for each.
Beneficiary form at TruStage
Change of Beneficiary Request Form (for life insurance policys) and Policy Change Request (ADM-6068A-WEB), American Memorial Life Insurance Company (for life insurance policys).
Open the form →- Log in to My Account at my.trustage.com and select "Manage my account"
- View the Beneficiary Details section for the current beneficiaries
- Select the button to view your update options
- List every beneficiary you want on the policy, including those staying the same, with the percentage of the payments for each
- To name a trust, select "Update Beneficiaries Online", then choose "A Trust" from the "My beneficiary is..." drop-down menu
- The option to add a contingent beneficiary appears after the primary beneficiary is saved
- Not all policies allow beneficiaries to be updated online
- TruStage emails a confirmation that the update was received
- TruStage mails a confirmation once the change is approved and recorded, and the update then shows in My Account
- Call 1-855-591-9026 (weekdays 7 a.m. to 6 p.m. Central), or use the chat icon when logged in to My Account (chat availability varies)
- The Change of Beneficiary Request Form is under Forms in My Account (my.trustage.com)
- To name a trust, complete the form naming the trust
- Mark an irrevocable or per stirpes designation on the form if you want one
- Mail or fax the form to the address or fax number printed at the bottom of its last page
- Use the Policy Change Request (ADM-6068A-WEB) from American Memorial Life Insurance Company and designate both a primary and a contingent beneficiary
- The current owner, and any irrevocable beneficiary, signs the form
- Return it by email to psdocuments@trustage.com or by fax to 1-605-719-0601; questions: 1-800-533-2220
Required Documents
- Every beneficiary to be on the policy, with each one's percentage of the payments (when updating beneficiaries on an existing policy). List all the beneficiaries wanted on the policy, including those staying the same, not only the new one
- The name of the trust (when naming a trust)
- The trust's name and the date of the will (when naming a trust to be created under your will). Given as "Trust established under the Last Will and Testament of (your name)," dated (date of the will)
- Completed Change of Beneficiary Request Form (by mail or fax)
- Completed Policy Change Request (ADM-6068A-WEB) (for Funeral Preplanning and Final Expense policies). Signed by the current owner and any irrevocable beneficiary
What TruStage says about beneficiaries and trusts
Each section is TruStage's own statement, with the document it comes from numbered under Sources.
Who can be named7
- A person
Any person can be named as a beneficiary.1
- The estate
An estate can be named as a beneficiary.1
- A trust
A trust you have established can be named as a beneficiary, online by choosing "A Trust" or on the Change of Beneficiary Request Form.1
When a trust claims the payment, TruStage asks for a copy of the trust agreement (the title page, the pages appointing trustees or successor trustees after the insured's death, and the final page with the date and witness signatures) and a Tax ID Number for the trust.2
- A trust created by a will
A trust to be created under your will can be named, as "Trust established under the Last Will and Testament of (your name)," dated (date of the will).1
- A charity or nonprofit
An organization such as a charity can be named as a beneficiary.1
- An entity other than a trust or a business
Any organization can be named as a beneficiary.1
- An owner of the account
You cannot name yourself as a beneficiary.1
How many beneficiaries, and how shares are split
- All accounts
Each beneficiary is listed with a percentage of the payments. When updating an existing policy, list all the beneficiaries you want on it, including those staying the same, not only the new one.3, 4
Online, the option to add a contingent beneficiary appears after the primary beneficiary is saved.3
What a designation takes to be effective
Beneficiary forms TruStage issues2
- Change of Beneficiary Request Form
For life insurance policys. Completed by the policy owner. Completed online.4
- Policy Change Request (ADM-6068A-WEB), American Memorial Life Insurance Company
For life insurance policys. Completed by the current owner, and any irrevocable beneficiary. Available to download.5, 6
Return to
Email: psdocuments@trustage.com
Fax: 1-605-719-0601
What TruStage's agreement says about beneficiaries4
- When a designation takes effect
A beneficiary change takes effect once TruStage approves and records it, as of the date you signed it.1
- No beneficiary survives
If no valid beneficiary survives, the payment follows the instructions in the policy or contract; without such instructions it is paid to the insured's estate.1
- Changing or revoking a designation
An irrevocable beneficiary is marked on the Change of Beneficiary Request Form, which is mailed or faxed. An irrevocable beneficiary cannot be removed, and the policy cannot be canceled, without that beneficiary's agreement.4
- A beneficiary who dies first
A per stirpes designation is marked on the Change of Beneficiary Request Form, which is mailed or faxed.4
State requirements TruStage statesMassachusetts
- Massachusetts
In Massachusetts, a disinterested witness (an adult who is not the owner, insured or beneficiary) must witness the signing of the form and sign it.4
Trust account forms TruStage issues1
- Absolute Assignment form
For life insurance policys. Completed by the policy owner. Completed online.7
Accounts handled elsewhere1
Not in TruStage's published guidance1
- A trust as owner of a policy
Sources
Data sourced from TruStage primary sources (24 pages reviewed). How we research.
Download these TruStage instructions
Download instructions for the whole estateA printable PDF with the steps, required documents, and contact details — verified against TruStage primary sources. Bring it to the branch or keep it beside the phone.
TruStage estate support
TruStage Customer Care
Phone
Automated phone system (policy details and payments)
Fax
Hours
Mailing address
Website
Estate requests go through general customer service.
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