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Home→Financial Institutions→ServisFirst→When someone dies

What to do when a ServisFirst account holder dies

Contact ServisFirst — 10-step process, and 6 required documents

ServisFirst

Subsidiary of ServisFirst Bancshares, Inc.

servisfirstbank.com →
S
Phone1-866-317-0810
Emailinfo@servisfirstbank.com
Mailing Address

ServisFirst Bank, 2500 Woodcrest Place, Birmingham, AL 35209

Client Support
1-866-922-5794
Online Banking Support
1-866-498-9758
WebsiteLearn more →
Phone1-866-317-0810
Emailinfo@servisfirstbank.com
Mailing Address

ServisFirst Bank, 2500 Woodcrest Place, Birmingham, AL 35209

Client Support
1-866-922-5794
Online Banking Support
1-866-498-9758
WebsiteLearn more →

Death Claims

Phone1-866-922-5794
Toll-Free1-866-922-5794
Mailing Address

ServisFirst Bank, 2500 Woodcrest Place, Birmingham, AL 35209

Verified Feb 2026

When a ServisFirst account holder passes away, the next step depends on how the accounts were set up. Accounts with beneficiary designations or trust ownership transfer outside of probate. Accounts titled solely in the deceased's name require the estate's legal representative to work with ServisFirst's Death Claims (1-866-922-5794) to access and distribute the funds.

The claim process begins with a phone call to 1-866-922-5794. Have the account holder's full name, account numbers, and a certified death certificate available when making initial contact.

Death claim process

Here is the step-by-step death claim process at ServisFirst:

Filing a claim

1Contact ServisFirst Bank to notify them of the account holder's death
2Visit a local banking office or call Client Support at 866-922-5794 to report the death
3Provide a certified copy of the death certificate
4Provide government-issued photo ID for the claimant
5Provide proof of authority: Letters Testamentary, Letters of Administration, Small Estate Affidavit, or trust documentation as applicable
6If the account has a named POD beneficiary, the beneficiary presents the death certificate and ID to claim funds
7If the account is titled in a trust, the successor trustee presents the trust agreement and death certificate
8If the account requires probate, submit court-issued Letters Testamentary or Letters of Administration
9Complete required distribution forms provided by the bank
10Funds are distributed after document review and approval

Required Documents

  • Certified copy of the death certificate
  • Government-issued photo ID for the claimant
  • Letters Testamentary or Letters of Administration (if probate is required)
  • Trust agreement (if account is held in trust)
  • Small Estate Affidavit (if estate qualifies under applicable state law)
  • POD beneficiary claimant ID (if account has named beneficiary)

ServisFirst Bank does not publish a dedicated estate services portal or centralized estate claims department. Contact your local banking office directly or call Client Support at 866-922-5794 to initiate the death claim process. As a relationship-based bank, your local banker will coordinate the required steps.

ServisFirst requires several documents to process a claim, including Certified copy of the death certificate, Government-issued photo ID for the claimant, and Letters Testamentary or Letters of Administration (if probate is required), and additional documentation depending on the account type. Certified copies are typically needed—photocopies are generally not accepted for death certificates or court documents.


Frequently asked questions

Contact your ServisFirst banker or visit your local banking office to add a POD (Payable on Death) beneficiary to your checking, savings, money market, or CD account. Beneficiary designation is not available through online banking. Bring government-issued ID and the beneficiary's full name, date of birth, and Social Security number.

If the account has a named POD beneficiary, the beneficiary can claim funds by providing a death certificate and government-issued ID at a local banking office. If the account is titled in a trust, the successor trustee takes control by presenting the trust agreement and death certificate. If neither applies, the account goes through probate and requires Letters Testamentary or Letters of Administration from the court.

Visit your local ServisFirst Bank office or call Client Support at 866-922-5794. Bring or have available a certified copy of the death certificate, your government-issued ID, and documentation of your authority (beneficiary status, Letters Testamentary, trust agreement, etc.).

The mortgage obligation does not disappear at death. Heirs who inherit the property also inherit the mortgage. Under the federal Garn-St. Germain Act (12 U.S.C. 1701j-3), ServisFirst Bank cannot call the loan due or accelerate payments when the property transfers to a surviving spouse, child, or the borrower's revocable trust. Contact your local ServisFirst Bank office to discuss options including loan assumption, continued payments, refinancing, or payoff.

ServisFirst's Death Claims can be reached by phone at 1-866-922-5794 for questions throughout the claims process.

If the deceased held multiple ServisFirst accounts, each may require a separate claim or have different documentation requirements. The Death Claims can confirm which accounts require individual attention and which can be processed together.

ServisFirst

Subsidiary of ServisFirst Bancshares, Inc.

servisfirstbank.com →
S
Phone1-866-317-0810
Emailinfo@servisfirstbank.com
Mailing Address

ServisFirst Bank, 2500 Woodcrest Place, Birmingham, AL 35209

Client Support
1-866-922-5794
Online Banking Support
1-866-498-9758
WebsiteLearn more →
Phone1-866-317-0810
Emailinfo@servisfirstbank.com
Mailing Address

ServisFirst Bank, 2500 Woodcrest Place, Birmingham, AL 35209

Client Support
1-866-922-5794
Online Banking Support
1-866-498-9758
WebsiteLearn more →

Death Claims

Phone1-866-922-5794
Toll-Free1-866-922-5794
Mailing Address

ServisFirst Bank, 2500 Woodcrest Place, Birmingham, AL 35209

Verified Feb 2026

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SimplyTrust is not a law firm and does not provide legal advice, legal counsel, or attorney review. Information on this platform is for general informational purposes only. Use of SimplyTrust does not create an attorney-client relationship. You are solely responsible for all documents you create. For advice tailored to your circumstances, consult a licensed attorney in your state.

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