Estate planning at SBLI
How to protect 4 SBLI accounts — manage beneficiaries online, fund a trust by mail, and file death claims
SBLI Customer Service
Phone1-800-694-7254
Fax1-781-994-4240
Mailing Address
SBLI, P.O. Box 55249, Boston, MA 02205-5249
New Sales Inquiries
WebsiteLearn more→
SBLI Customer Service
Phone1-800-694-7254
Fax1-781-994-4240
Mailing Address
SBLI, P.O. Box 55249, Boston, MA 02205-5249
New Sales Inquiries
WebsiteLearn more→
SBLI Claims
Phone1-800-694-7254
Fax1-781-994-4240
Mailing Address
SBLI, P.O. Box 55249, Boston, MA 02205-5249
WebsiteNotify online→
Verified May 2026
With 4 products relevant to estate planning, SBLI policyholders need to understand how beneficiary designations control where proceeds go. These designations override a will, so the names on file with SBLI are what determine who receives the death benefit.
Managing beneficiaries at SBLI is straightforward—changes can be made online, by mail, and by phone, typically taking 10-15 minutes to complete the form; processing within a few business days after receipt. Trust funding is also available, allowing families to name a trust as the policy beneficiary or establish an irrevocable life insurance trust (ILIT).
SBLI has documented procedures for both preparing accounts during your lifetime and handling claims when an account holder passes away.
Preparing your estate
Beneficiaries and trust funding
How to manage beneficiaries online, fund a trust by mail, and review 4 account types at SBLI.
View details →When someone dies
Death claim process
8-step process, 7 required documents, and contact information for survivors.
View details →Frequently asked questions
Complete SBLI's Ownership and/or Beneficiary Change Request form (Form K-109CT), available at my.sbli.com or by calling 800-694-7254. You can submit it online through the Customer Hub, by email to records@sbli.com, by fax to 781-994-4240, or by mail to SBLI, P.O. Box 4048, Woburn, MA 01801-4048. You must include proof of identity (a copy of your driver's license or other government-issued ID). If an irrevocable beneficiary was previously named, that individual must consent in writing on the form before SBLI will process the change.
No. SBLI is licensed in 49 states and the District of Columbia but is not available in New York. SBLI is not affiliated with SBLI USA Life Insurance Company, Inc., a separate New York-licensed insurer that was acquired by Prosperity Life Group and rebranded as Shelterpoint Life. New York residents who want to fund an ILIT or name a trust as beneficiary on a similar mutual life product should look to a different carrier.
Sources
Data sourced from SBLI primary sources (20 pages reviewed). How we research.
SBLI Customer Service
Phone1-800-694-7254
Fax1-781-994-4240
Mailing Address
SBLI, P.O. Box 55249, Boston, MA 02205-5249
New Sales Inquiries
WebsiteLearn more→
SBLI Customer Service
Phone1-800-694-7254
Fax1-781-994-4240
Mailing Address
SBLI, P.O. Box 55249, Boston, MA 02205-5249
New Sales Inquiries
WebsiteLearn more→
SBLI Claims
Phone1-800-694-7254
Fax1-781-994-4240
Mailing Address
SBLI, P.O. Box 55249, Boston, MA 02205-5249
WebsiteNotify online→
Verified May 2026
Estate planning articles
Learn how to protect your SBLI accounts and other assets with trusts, beneficiary designations, and estate planning documents.
