Estate planning at Pacific Life
How to protect 31 Pacific Life accounts — manage beneficiaries by phone, fund a trust by mail, and file death claims
Life Insurance Customer Service
Pacific Life Insurance Company, P.O. Box 2030, Omaha, NE 68103-2030 (overnight: 6750 Mercy Rd, 5th Floor, Omaha, NE 68106)
Life Insurance Customer Service
Pacific Life Insurance Company, P.O. Box 2030, Omaha, NE 68103-2030 (overnight: 6750 Mercy Rd, 5th Floor, Omaha, NE 68106)
Life Insurance Division -- Claims
Pacific Life Insurance Company, Life Insurance Division, P.O. Box 2030, Omaha, NE 68103-2030 (PL Promise / Lynchburg Operations: P.O. Box 2873, Omaha, NE 68103)
Pacific Life is a insurance company with 31 products relevant to estate planning. Life insurance and annuity proceeds transfer directly to named beneficiaries outside of probate, making beneficiary designations one of the most important estate planning steps for Pacific Life policyholders.
Beneficiary designations at Pacific Life can be managed by mail and by phone, typically taking 15-30 minutes to complete form; processing time varies. Trust funding is also available, allowing families to name a trust as the policy beneficiary or establish an irrevocable life insurance trust (ILIT).
Pacific Life provides specific procedures for both proactive estate planning and filing claims after a death.
Preparing your estate
Beneficiaries and trust funding
How to update beneficiaries by phone, fund a trust by mail, and review 31 account types at Pacific Life.
View details →When someone dies
Death claim process
6-step process, 10 required documents, and contact information for survivors.
View details →Frequently asked questions
Pacific Life documents trustee authority on its own certification form rather than keeping the full trust instrument on file, and it will not process a trust designation without it. For life insurance the required form is the Trust Certification for In-Force Policies (15-47910) -- named on both BK-10349 and the PL Promise beneficiary form 15-50626, which state it must be completed when a trust becomes the new policyowner or the new primary beneficiary. Form 15-47910 is not posted as a public download; request it from the Life Insurance Division at (800) 347-7787. For annuities the equivalent is the Trustee Certification and Disclosure (13077-25A), a public download at https://www.pacificlife.com/content/dam/paclife/rsd/annuities/public/forms/maintenance/13077.pdf, filed with the beneficiary change form W25065-23B. Form 15-46147 (Trust Information) is a separate item: it is what a trust completes to become the OWNER of a PL Promise policy.
Yes. Policy numbers beginning "2L" are PL Promise products serviced by Pacific Life's Lynchburg Operations -- a separate servicing unit with its own forms, phone number, P.O. Box, and fax. Lynchburg uses form 15-50626 (Beneficiary Change Request), 15-50515 (Ownership Change Request), and 15-46147 (Trust Information), and its address is P.O. Box 2873, Omaha, NE 68103, fax (949) 219-8811, phone (844) 276-0193 (overnight: 6750 Mercy Road, Suite B, Omaha, NE 68106). Mainstream individual life policies use BK-10349 and go to P.O. Box 2030, Omaha, NE 68103-2030, fax (866) 398-0467, phone (800) 347-7787. Annuities are a third book: P.O. Box 2378, Omaha, NE 68103-2378, fax (888) 837-8172, phone (800) 722-4448, with New York contracts issued by Pacific Life & Annuity Company at P.O. Box 2829, Omaha, NE 68103-2829, fax (800) 586-0096. Sending a form to the wrong unit delays the change, which matters when a beneficiary update is time-sensitive.
Sources
Data sourced from Pacific Life primary sources (29 pages reviewed). How we research.
Life Insurance Customer Service
Pacific Life Insurance Company, P.O. Box 2030, Omaha, NE 68103-2030 (overnight: 6750 Mercy Rd, 5th Floor, Omaha, NE 68106)
Life Insurance Customer Service
Pacific Life Insurance Company, P.O. Box 2030, Omaha, NE 68103-2030 (overnight: 6750 Mercy Rd, 5th Floor, Omaha, NE 68106)
Life Insurance Division -- Claims
Pacific Life Insurance Company, Life Insurance Division, P.O. Box 2030, Omaha, NE 68103-2030 (PL Promise / Lynchburg Operations: P.O. Box 2873, Omaha, NE 68103)
Estate planning articles
Learn how to protect your Pacific Life accounts and other assets with trusts, beneficiary designations, and estate planning documents.
