Skip to main content
SimplyTrust
SimplyTrust
Create a TrustNewForms & ToolsFreeResourcesStates
LoginGet started
Company
AboutCareersContactFormsCreate a TrustNew
Privacy PolicyTerms of ServiceSecurityAI Access

© 2026 SimplyTrust Software Inc.

SimplyTrust Logo

Every family deserves a plan. We'll help.

Get startedApp StoreGoogle Play

Forms

  • Revocable Trust
  • Last Will
  • Pour-Over Will
  • Healthcare Proxy
  • Financial POA
  • Transfer on Death Deed

Tools

  • Trust vs Will
  • Probate Calculator
  • Who Inherits
  • Estate Settlement
  • Death Tax Calculator
  • Life Insurance

Learn

  • Revocable Living Trusts
  • Last Will and Testaments
  • Articles
  • State Guides
  • Estate Law
  • Life Events

Directories

  • Law Firms
  • Financial Assets
  • Digital Assets
  • Government Agencies

Company

  • About
  • Careers
  • Contact
  • Create a Trust

SimplyTrust is not a law firm and does not provide legal advice, legal counsel, or attorney review. Information on this platform is for general informational purposes only. Use of SimplyTrust does not create an attorney-client relationship. You are solely responsible for all documents you create. For advice tailored to your circumstances, consult a licensed attorney in your state.

© 2026 SimplyTrust Software Inc. All rights reserved.

Privacy Policy·Terms of Service·Security··AI Access

All content, data, and calculations are proprietary. Automated scraping, systematic downloading, or data extraction is prohibited under our Terms of Service. Product visuals are simulated for illustrative purposes and may differ from actual experience. Logos provided by Logo.dev.

A will is a wish. A trust is a plan.

Create and manage your trust online.

How it works

No probate. No public record. No court.

Estate Ledger

Every decision signed, timestamped, and hashed

Pricing

Simple, transparent pricing

Download

Get the app on iOS and Android

Home→Financial Institutions→Pacific Life

Estate planning at Pacific Life

How to protect 31 Pacific Life accounts — manage beneficiaries by phone, fund a trust by mail, and file death claims

OverviewPreparing your estateWhen someone dies

Pacific Life

Subsidiary of Pacific Mutual Holding Company

pacificlife.com→
Pacific Life logo

Life Insurance Customer Service

Phone1-800-347-7787
Mailing Address

Pacific Life Insurance Company, P.O. Box 2030, Omaha, NE 68103-2030

Annuity Contract Owners
800-722-4448
Annuity (New York)
800-748-6907
General Inquiries / Corporate
800-800-7646
Pension Plans Retirement Annuities
833-702-1617
WebsiteLearn more→

Life Insurance Customer Service

Phone1-800-347-7787
Mailing Address

Pacific Life Insurance Company, P.O. Box 2030, Omaha, NE 68103-2030

Annuity Contract Owners
800-722-4448
Annuity (New York)
800-748-6907
General Inquiries / Corporate
800-800-7646
Pension Plans Retirement Annuities
833-702-1617
WebsiteLearn more→

Life Insurance Claims

Phone1-800-347-7787
Fax1-866-398-0467
Mailing Address

Pacific Life Insurance Company, Life Insurance Division, P.O. Box 2030, Omaha, NE 68103-2030

Workforce Benefits Claims
855-810-3301
Lynchburg Operations
844-276-0193
Verified May 2026

Pacific Life is a insurance company with 31 products relevant to estate planning. Life insurance and annuity proceeds transfer directly to named beneficiaries outside of probate, making beneficiary designations one of the most important estate planning steps for Pacific Life policyholders.

Pacific Life handles beneficiary designations by mail and by phone. Accounts can also be linked to trusts through beneficiary designations to keep them out of probate entirely.

Pacific Life provides specific procedures for both proactive estate planning and filing claims after a death.

Preparing your estate

Beneficiaries and trust funding

How to update beneficiaries by phone, fund a trust by mail, and review 31 account types at Pacific Life.

View details →

When someone dies

Death claim process

6-step process, 8 required documents, and contact information for survivors.

View details →

Frequently asked questions

The process depends on the product type. For life insurance, download the Ownership, Beneficiary, or Name Change Request Booklet (BK-10349) from https://www.pacificlife.com/home/individuals/life-insurance/forms.html, or form 15-50626 for PL Promise products. For annuities, download the Annuity Contract/Beneficiary Change Request form (W25065-23B) from https://www.pacificlife.com/home/individuals/annuities/forms.html. Complete the form with your beneficiary designations and submit by mail or fax. Call (800) 347-7787 for life insurance or (800) 722-4448 for annuities with questions.

Pacific Life sorts incoming forms by product line and issuing company, and using the wrong P.O. Box delays processing. For individual life insurance forms (BK-10349 ownership/beneficiary, 15-50626 PL Promise beneficiary, 15-50515 ownership change): P.O. Box 2030, Omaha, NE 68103-2030. For annuity forms (W25065-23B beneficiary change, 13077-25A trustee certification) on contracts issued by Pacific Life Insurance Company: P.O. Box 2378, Omaha, NE 68103-2378. For annuity forms on contracts issued by Pacific Life & Annuity Company (New York contracts only): P.O. Box 2829, Omaha, NE 68103-2829. Annuity forms can also be faxed to (888) 837-8172 (general) or (800) 586-0096 (New York). Overnight mail for all products: 6750 Mercy Rd, Omaha, NE 68106.

Pacific Life requires the Trustee Certification and Disclosure form whenever a trust is named as beneficiary or owner so the carrier can document trustee authority and the trust's tax classification without holding the full trust instrument on file. For annuities, this is form 13077-25A (https://www.pacificlife.com/content/dam/paclife/rsd/annuities/public/forms/maintenance/13077.pdf), submitted with the beneficiary change form W25065-23B. For life insurance, the equivalent is the Trust Information form 15-46147 (https://life.myaccount.pacificlife.com/policyowner/ServiceForms/GetFile/15-46147), submitted with BK-10349. Without these forms, beneficiary or ownership changes naming a trust will be rejected.

SimplyTrustSimplyTrust Editorial·Updated May 23, 2026

Sources

  • pacificlife.com
  • ria.pacificlife.com
  • annuities.pacificlife.com

Data sourced from Pacific Life primary sources (23 pages reviewed). How we research.

Pacific Life

Subsidiary of Pacific Mutual Holding Company

pacificlife.com→
Pacific Life logo

Life Insurance Customer Service

Phone1-800-347-7787
Mailing Address

Pacific Life Insurance Company, P.O. Box 2030, Omaha, NE 68103-2030

Annuity Contract Owners
800-722-4448
Annuity (New York)
800-748-6907
General Inquiries / Corporate
800-800-7646
Pension Plans Retirement Annuities
833-702-1617
WebsiteLearn more→

Life Insurance Customer Service

Phone1-800-347-7787
Mailing Address

Pacific Life Insurance Company, P.O. Box 2030, Omaha, NE 68103-2030

Annuity Contract Owners
800-722-4448
Annuity (New York)
800-748-6907
General Inquiries / Corporate
800-800-7646
Pension Plans Retirement Annuities
833-702-1617
WebsiteLearn more→

Life Insurance Claims

Phone1-800-347-7787
Fax1-866-398-0467
Mailing Address

Pacific Life Insurance Company, Life Insurance Division, P.O. Box 2030, Omaha, NE 68103-2030

Workforce Benefits Claims
855-810-3301
Lynchburg Operations
844-276-0193
Verified May 2026

Estate planning articles

Learn how to protect your Pacific Life accounts and other assets with trusts, beneficiary designations, and estate planning documents.

Estate planning articles

Learn how to protect your Pacific Life accounts and other assets with trusts, beneficiary designations, and estate planning documents.

Social Security Administration Notification After Death in Hawaii

Social Security Administration Notification After Death in Hawaii

Learn how Social Security Administration notification after someone passes works.
Estate Settlement
SimplyTrustSimplyTrust EditorialApril 24, 2026
Gathering Recent Tax Returns After Someone Passes Away

Gathering Recent Tax Returns After Someone Passes Away

Learn about gathering recent tax returns after someone passes away.
Estate Settlement
SimplyTrustSimplyTrust EditorialApril 24, 2026
Collecting Business Documents After Someone Passes Away

Collecting Business Documents After Someone Passes Away

Essential guide to collecting business documents after someone passes away.
Estate Settlement
SimplyTrustSimplyTrust EditorialApril 24, 2026
Collecting Real Estate Documents After Someone Passes Away

Collecting Real Estate Documents After Someone Passes Away

Essential steps for gathering property deeds, tax records, and ownership documents after someone passes away.
Estate Settlement
SimplyTrustSimplyTrust EditorialApril 24, 2026
Gathering Financial Account Statements After Someone Passes Away

Gathering Financial Account Statements After Someone Passes Away

Learn how to gather financial account statements after someone passes away.
Estate Settlement
SimplyTrustSimplyTrust EditorialApril 23, 2026
Collecting and Forwarding Mail After Someone Passes Away

Collecting and Forwarding Mail After Someone Passes Away

Learn who can legally collect mail after someone passes away.
Estate Settlement
SimplyTrustSimplyTrust EditorialApril 23, 2026