What to do when a Maine Savings FCU account holder dies

Processing timelines at Maine Savings FCU: POD beneficiaries and joint account holders can typically access funds upon providing death certificate and ID. Probate-dependent accounts depend on court timelines, which can take several months in Maine. Incomplete documentation is the most common cause of delays—submitting all required documents with the initial claim helps avoid additional processing time.

Documentation required by Maine Savings FCU includes Certified death certificate, Government-issued photo ID for claimant, and Letters Testamentary or Letters of Administration (if probate required), along with additional paperwork that varies by account type. All death certificates and court documents must be certified copies.

Maine Savings FCU's Death Claims / Member Service Center can be reached by phone at 1-800-273-6700, email at memberservicecenter@mainesavings.com, and fax at 207-862-6502 for questions throughout the claims process.

If the deceased held multiple Maine Savings FCU accounts, each may require a separate claim or have different documentation requirements. The Death Claims / Member Service Center can confirm which accounts require individual attention and which can be processed together.