Estate planning at Laurel Road
How to protect 3 Laurel Road accounts — file death claims
Brand change
The Laurel Road brand has joined KeyBank; laurelroad.com redirects to key.com. Existing Laurel Road loans keep the same account number, terms, and payment due date, and student-loan servicing continues with MOHELA. The March 16, 2026 effective date is from secondary reporting; the rebrand itself is confirmed by the live laurelroad.com to key.com redirects and key.com's own "brands have joined KeyBank" statement. Effective March 2026.
Laurel Road is now part of KeyBank. The procedures below reflect Laurel Road's accounts during the transition. View the KeyBank estate planning page.
MOHELA — Death and Disability Discharge (Laurel Road / KeyBank loans)
Laurel Road is a student loan servicer, so the estate planning question is about a debt, not an asset. When the borrower dies, the estate must notify Laurel Road and resolve the outstanding balance—through payoff, assumption, discharge, or surrender depending on the loan—rather than name a beneficiary.
There are two sides to estate planning at Laurel Road: setting things up while you're alive, and the process survivors follow after a death.
Preparing your estate
Beneficiaries and trust funding
How to review 3 account types at Laurel Road.
View details →When someone dies
Death claim process
6-step process, 3 required documents, and contact information for survivors.
View details →
Sources
Data sourced from Laurel Road primary sources (6 pages reviewed). How we research.
MOHELA — Death and Disability Discharge (Laurel Road / KeyBank loans)
Estate planning articles
Learn how to protect your Laurel Road accounts and other assets with trusts, beneficiary designations, and estate planning documents.
