Estate planning at Lakeview
How to protect 1 Lakeview accounts — file death claims
Lakeview Customer Care
Lakeview Loan Servicing, LLC, 4425 Ponce de Leon Blvd, MS 5-251, Coral Gables, FL 33146 (corporate). Operations office: 507 Prudential Rd., Horsham, PA 19044. Note: day-to-day servicing, estate documents, and payoff go to the SUBSERVICER named on the monthly statement, not to these addresses.
Lakeview Customer Care
Lakeview Loan Servicing, LLC, 4425 Ponce de Leon Blvd, MS 5-251, Coral Gables, FL 33146 (corporate). Operations office: 507 Prudential Rd., Horsham, PA 19044. Note: day-to-day servicing, estate documents, and payoff go to the SUBSERVICER named on the monthly statement, not to these addresses.
Route to the subservicer named on the monthly statement (most Lakeview loans: LoanCare). Lakeview owns the servicing rights but subservices the loan.
Lakeview is a mortgage servicer, so the estate planning question is about a debt, not an asset. When the borrower dies, the estate must notify Lakeview and resolve the outstanding balance—through payoff, assumption, discharge, or surrender depending on the loan—rather than name a beneficiary.
Lakeview provides specific procedures for both proactive estate planning and filing claims after a death.
Preparing your estate
Beneficiaries and trust funding
How to review 1 account types at Lakeview.
View details →When someone dies
Death claim process
6-step process, 6 required documents, and contact information for survivors.
View details →Frequently asked questions
Sometimes. Lakeview runs an "Assume and Save" program in which a qualified party steps into the existing mortgage, including its interest rate — a Lakeview specialist qualifies the assuming party, and after closing the departing party is released from liability on the original loan. Not all loans are assumable: Lakeview notes that federally guaranteed and insured loans, such as FHA and VA loans, may be assumable if certain requirements are met, while many conventional loans are not. Separately from a formal assumption, an inheriting relative who occupies the home can often keep the existing loan running under the successor-in-interest and Garn-St. Germain protections without a new loan. Ask the subservicer which path applies before starting.
Through the subservicer, and only after it has confirmed you as a successor in interest or the estate representative. Request the payoff quote from the servicer named on the statement — for most Lakeview loans LoanCare at 800-509-0183 or the online account at lls.to/LV2LC — and ask for the exact figure, the good-through date, and the wiring or mailing instructions. Pay the balance from estate funds, insurance proceeds, or the proceeds of a sale. Once the loan is satisfied, the lien on the home is released so the property can be retitled to an heir or sold. Keep the payments current in the meantime, because the loan keeps accruing while the estate is being settled.
A confirmed successor in interest can apply for loss mitigation without assuming the loan — that right comes from Regulation X, and the subservicer runs it through its standard mortgage-assistance process. Typical options include a repayment plan, a loan modification, a short sale, or a deed in lieu of foreclosure. Apply through the subservicer named on the statement and send the supporting documents it requests. Because a mortgage can proceed toward foreclosure if it falls far enough behind, open the conversation early rather than waiting for the estate to be fully settled, and get confirmed as a successor in interest first so the servicer will speak with you about the loan.
Sources
Data sourced from Lakeview primary sources (6 pages reviewed). How we research.
Lakeview Customer Care
Lakeview Loan Servicing, LLC, 4425 Ponce de Leon Blvd, MS 5-251, Coral Gables, FL 33146 (corporate). Operations office: 507 Prudential Rd., Horsham, PA 19044. Note: day-to-day servicing, estate documents, and payoff go to the SUBSERVICER named on the monthly statement, not to these addresses.
Lakeview Customer Care
Lakeview Loan Servicing, LLC, 4425 Ponce de Leon Blvd, MS 5-251, Coral Gables, FL 33146 (corporate). Operations office: 507 Prudential Rd., Horsham, PA 19044. Note: day-to-day servicing, estate documents, and payoff go to the SUBSERVICER named on the monthly statement, not to these addresses.
Route to the subservicer named on the monthly statement (most Lakeview loans: LoanCare). Lakeview owns the servicing rights but subservices the loan.
Estate planning articles
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