Estate planning at Kia Finance America

How to protect 2 Kia Finance America accounts — file death claims

Kia Finance America

Subsidiary of Hyundai Capital America

kiafinance.com
Kia Finance America logo

Kia Finance America Customer Service Department

Mailing Address

Written correspondence (not payments): Kia Finance America, P.O. Box 20825, Fountain Valley, CA 92728. Loan payments: Kia Finance America, P.O. Box 650805, Dallas, TX 75265-0805. Lease payments: Kia Finance America, P.O. Box 660891, Dallas, TX 75266-0891 (write the account number on the check).

Collections Department
Lease-End Servicing Team
Roadside Assistance

Kia Finance America Customer Service Department

Mailing Address

Written correspondence (not payments): Kia Finance America, P.O. Box 20825, Fountain Valley, CA 92728. Loan payments: Kia Finance America, P.O. Box 650805, Dallas, TX 75265-0805. Lease payments: Kia Finance America, P.O. Box 660891, Dallas, TX 75266-0891 (write the account number on the check).

Collections Department
Lease-End Servicing Team
Roadside Assistance

Kia Finance America Customer Service (Deceased Account Holder)

Mailing Address

Kia Finance America, P.O. Box 20825, Fountain Valley, CA 92728 (written correspondence / estate documents — call to confirm before mailing a death certificate). Loan payoffs: P.O. Box 650805, Dallas, TX 75265-0805. Lease buyouts: P.O. Box 660891, Dallas, TX 75266-0891.

Verified Jul 2026

Kia Finance America services loans, which means at death the focus is settling what is owed. The estate notifies Kia Finance America, provides documentation of authority, and works through payoff or the loan-specific options available to survivors.

Kia Finance America provides specific procedures for both proactive estate planning and filing claims after a death.


Frequently asked questions

Kia Finance America, formerly Kia Motors Finance, and Hyundai Motor Finance are both consumer finance brands of Hyundai Capital America, Inc., the captive auto lender for the Hyundai Motor Group. They share a servicing platform but use separate brands, phone lines, and addresses. Handle a Kia account through Kia Finance America at 1-866-331-5632, using the Kia-branded correspondence and payment addresses shown on the account statement.

Kia Finance America holds a lien on the financed vehicle's title until the loan is paid in full. The estate requests the payoff amount (by logging in to the account or through the automated phone system at 1-866-331-5632) and pays the balance from estate funds, life insurance, or the proceeds of a sale. Once the balance is satisfied, Kia Finance America releases its lien and the title so the vehicle can be retitled to an heir or transferred to a buyer.

A loan payoff check is mailed to Kia Finance America, P.O. Box 650805, Dallas, TX 75265-0805; a lease buyout check goes to Kia Finance America, P.O. Box 660891, Dallas, TX 75266-0891. Written correspondence and estate documents (not payments) go to Kia Finance America, P.O. Box 20825, Fountain Valley, CA 92728. Request the exact payoff amount from Customer Service at 1-866-331-5632 first, and write the account number on any check.

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Sources

Data sourced from Kia Finance America primary sources (3 pages reviewed). How we research.

Estate planning articles

Learn how to protect your Kia Finance America accounts and other assets with trusts, beneficiary designations, and estate planning documents.