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How to protect 21 KeyBank accounts — manage beneficiaries in-branch, fund a trust in-branch, and file claims through KeyBank's KeyBank Wealth Management - Trust & Estate Services

Personal Banking
KeyBank Wealth Management - Trust & Estate Services
KeyBank Account Settlement
KeyBank National Association, 4900 Tiedeman Road, Brooklyn, OH 44144
KeyBank offers 21 consumer accounts that interact with estate planning in distinct ways. Of those, 19 can name a trust as beneficiary or be retitled into a trust. Understanding the transfer methods available for each account type helps families keep assets out of probate and ensure they pass to the right people.
Beneficiary designations at KeyBank can be managed in branch, by mail, and by phone, typically taking 15-30 minutes. Trust funding is also available, allowing families to retitle accounts into the name of a revocable living trust.
KeyBank provides specific procedures for both proactive estate planning and filing claims after a death.
Preparing your estate
How to update beneficiaries in-branch, fund a trust in-branch, and review 21 account types at KeyBank.
View details →When someone dies
Contact KeyBank's KeyBank Wealth Management - Trust & Estate Services to file a claim. 9-step process, 6 required documents, and contact information for survivors.
View details →For questions about any of these procedures, contact KeyBank's KeyBank Wealth Management - Trust & Estate Services at 1-800-539-2968.
KeyBank operates in select states, so estate planning procedures may vary by location. Confirm availability in your state before initiating trust funding or account changes.
Visit a KeyBank branch with your trust agreement or Certificate of Trust, government-issued photo ID for all trustees, and the trust EIN if applicable. KeyBank will retitle your accounts to trust ownership (e.g., "John Smith, Trustee of the Smith Living Trust dated MM/DD/YYYY"). The trust document must specify the beneficiary, trustee, trust property, and verify the trustee's authority. Processing typically takes 1-2 weeks.
No. IRAs cannot be titled to a trust. However, you can name your trust as the beneficiary of your IRA through Key Investment Services. Consult a tax advisor before doing so, as there are significant tax implications when a trust is named as an IRA beneficiary.
Yes. Named beneficiaries on KeyBank accounts through POD or TOD designations take precedence over anything stated in your will. This is why it is important to keep beneficiary designations updated whenever your circumstances change, such as after marriage, divorce, or the birth of a child.
Yes. Key Private Bank, a division of KeyBank, provides fiduciary trust and estate planning services including trust administration, estate settlement, and wealth management for high-net-worth clients. Contact Key Private Bank through your local KeyBank branch or the main customer service line for more information.
KeyBank offers Traditional IRAs, Roth IRAs, Rollover IRAs, and SEP IRAs. Each is available as an FDIC-insured deposit account (CD or money market) or as an investment-based account through Key Investment Services LLC. All IRA types support beneficiary designations but cannot be titled to a trust.

Personal Banking
KeyBank Wealth Management - Trust & Estate Services
KeyBank Account Settlement
KeyBank National Association, 4900 Tiedeman Road, Brooklyn, OH 44144
Tools and documents to help protect your KeyBank accounts.
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