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OverviewPreparing your estateWhen someone dies
OverviewPreparing your estateWhen someone dies
Home→Financial Institutions→Juno→Preparing your estate

What happens to your Juno accounts when you die

Covers 2 deposit, 1 investment, and 1 crypto accounts — all transfer through probate

Brand change

Juno wound down its consumer platform. Banking and card services stopped working on May 11, 2024 (Synapse bankruptcy), the Treasury Account closed May 12, 2025, and Juno directed crypto holders to move their assets to an external wallet. The app at app.juno.finance is offline. Estate claims run through Evolve Bank & Trust, the CFPB, and state unclaimed property, not through Juno. Effective September 2025.

The procedures below reflect Juno's accounts. Account servicing may transfer as the change takes effect.

Juno

Subsidiary of CapitalJ, Inc.

juno.finance→
Juno logo

Juno Support (email only; platform wound down)

Emailhello@juno.finance
WebsiteLearn more→

Juno Support (email only; platform wound down)

Emailhello@juno.finance
WebsiteLearn more→

Evolve Bank & Trust -- Synapse end-user reconciliation (holds the Cash Account money)

Phone(877) 873-0008
Jiko (Treasury Account statements and tax documents)
1-833-333-5456
CFPB (civil penalty fund redress)
(855) 411-2372
Federal Reserve Consumer Help (complaints)
1-888-851-1920
WebsiteNotify online→
Verified Jul 2026

Juno does not currently support beneficiary designations, transfer-on-death registrations, or trust account titling on any account type. All Juno accounts pass through the estate at death and may require probate.

When an account holder dies, the executor or administrator will need to contact Juno with a death certificate and legal authority documents to claim account balances. The process and required documents are covered on the death claim page.

Juno does not currently support beneficiary designations (POD or TOD) on any account type. All accounts transfer through the estate at death and may require probate.

Why trust accounts are not available

Juno does not support retitling accounts into a trust, naming a trust as beneficiary, or any other probate-avoidance mechanism. Account balances transfer through the estate at death.

Juno Cash AccountJuno Metal Account

Juno Cash Account

DISCONTINUED. A checking-style cash account carrying an Evolve Bank & Trust routing and account number, held through Synapse For-Benefit-Of accounts (converted from a deposit account to a Synapse "cash management" brokerage structure around October 2023 without customer action). Card transactions, ATM withdrawals, ACH transfers, and wire transfers all stopped on May 11, 2024, and direct deposits are returned to the source. Juno offered no POD or beneficiary designation on this account, so a decedent's remaining balance is an estate asset recovered from Evolve, not a designated transfer.

Probate Required

Juno Metal Account

DISCONTINUED. The premium tier of the Cash Account. It sat in the same Synapse / Evolve Bank & Trust structure and was frozen by the same May 11, 2024 disruption. No POD or beneficiary designation was ever available.

Probate Required
SimplyTrustSimplyTrust Editorial·Updated July 12, 2026

Sources

  • help.juno.finance
  • consumerfinance.gov
  • claimit.ca.gov
  • dfpi.ca.gov
  • juno.finance
  • reconciliationbyevolve.com

Data sourced from Juno primary sources (16 pages reviewed). How we research.

Juno

Subsidiary of CapitalJ, Inc.

juno.finance→
Juno logo

Juno Support (email only; platform wound down)

Emailhello@juno.finance
WebsiteLearn more→

Juno Support (email only; platform wound down)

Emailhello@juno.finance
WebsiteLearn more→

Evolve Bank & Trust -- Synapse end-user reconciliation (holds the Cash Account money)

Phone(877) 873-0008
Jiko (Treasury Account statements and tax documents)
1-833-333-5456
CFPB (civil penalty fund redress)
(855) 411-2372
Federal Reserve Consumer Help (complaints)
1-888-851-1920
WebsiteNotify online→
Verified Jul 2026

Estate planning articles

Learn how to protect your Juno accounts and other assets with trusts, beneficiary designations, and estate planning documents.

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New Baby or Adoption

New Baby or Adoption

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Marriage

Marriage

What married couples need in place: one joint trust or two, wills, beneficiary updates, and the spousal rights your state grants you automatically.

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New Home

How to put your house in a revocable trust: the deed you record, what it does to your mortgage and property taxes, and when a TOD deed is simpler.

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Retirement

Retirement changes your financial picture. Healthcare directives, beneficiary reviews, long-term care planning, and protecting what you've built.

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