What to do when a Idaho Central CU account holder dies

Processing timelines at Idaho Central CU: POD and joint accounts typically processed within 5-10 business days after documentation is received. Estate accounts requiring probate vary based on court timelines. Idaho law allows up to 3 years to initiate probate.. Incomplete documentation is the most common cause of delays—submitting all required documents with the initial claim helps avoid additional processing time.

Idaho Central CU requires several documents to process a claim, including Certified death certificate, Government-issued photo ID for claimant, and Letters Testamentary or Letters of Administration (if no POD or joint owner), and additional documentation depending on the account type. Certified copies are typically needed—photocopies are generally not accepted for death certificates or court documents.

Idaho Central CU's Death Claims (via Member Services) can be reached by phone at 1-800-456-5067 and email at memberservice@iccu.com for questions throughout the claims process.

If the deceased held multiple Idaho Central CU accounts, each may require a separate claim or have different documentation requirements. The Wealth Management (Planning & Investing) can confirm which accounts require individual attention and which can be processed together.