Estate planning at Flagship Credit Acceptance
How to protect 1 Flagship Credit Acceptance accounts — file death claims
Flagship Financial Customer Service
General correspondence: Flagship Financial Group, P.O. Box 3807, Coppell, TX 75019. Standard loan payments: Flagship Financial Group LLC, P.O. Box 975658, Dallas, TX 75397-5658. Payoff / overnight: Flagship Financial Group LLC - Payoff Dept, 1234 Lakeshore Drive, Suite 300, Coppell, TX 75019.
Flagship Financial Customer Service
General correspondence: Flagship Financial Group, P.O. Box 3807, Coppell, TX 75019. Standard loan payments: Flagship Financial Group LLC, P.O. Box 975658, Dallas, TX 75397-5658. Payoff / overnight: Flagship Financial Group LLC - Payoff Dept, 1234 Lakeshore Drive, Suite 300, Coppell, TX 75019.
Flagship Financial Customer Service (no dedicated deceased-account department published)
Flagship Financial Group, P.O. Box 3807, Coppell, TX 75019
Flagship Credit Acceptance is a auto finance company, so the estate planning question is about a debt, not an asset. When the borrower dies, the estate must notify Flagship Credit Acceptance and resolve the outstanding balance—through payoff, assumption, discharge, or surrender depending on the loan—rather than name a beneficiary.
There are two sides to estate planning at Flagship Credit Acceptance: setting things up while you're alive, and the process survivors follow after a death.
Preparing your estate
Beneficiaries and trust funding
How to review 1 account types at Flagship Credit Acceptance.
View details →When someone dies
Death claim process
7-step process, 3 required documents, and contact information for survivors.
View details →Frequently asked questions
Request the current payoff amount by calling Flagship at 1-800-900-5150 or by signing in to the customer portal at my.flagshipcredit.com. Confirm the correct payoff mailing address before sending funds: standard payoffs go to Flagship Financial Group LLC, P.O. Box 975658, Dallas, TX 75397-5658, and overnight or certified payoffs go to Flagship Financial Group LLC - Payoff Dept, 1234 Lakeshore Drive, Suite 300, Coppell, TX 75019.
Before the certificate of title or lien satisfaction is issued, the payoff must be posted to the account and the account must be fully satisfied. Flagship then sends the title or lien-satisfaction record to the authorized party — the person or entity that paid off the loan — in accordance with the titling method used by the vehicle's state (a paper title, a lien card or lien-release letter, or an electronic lien-release record). The estate can then retitle the vehicle to an heir or sell it.
Yes. Flagship Credit Acceptance LLC is the licensed lending entity, and the consumer-facing brand has been renamed Flagship Financial Group LLC ("Flagship Financial"). The former site flagshipcredit.com redirects to flagshipfinancial.com, and the customer portal is my.flagshipcredit.com. An account originated as a Flagship Credit Acceptance loan is serviced under the Flagship Financial brand; the account number, payoff channels, and phone number are unchanged.
Sources
Data sourced from Flagship Credit Acceptance primary sources (5 pages reviewed). How we research.
Flagship Financial Customer Service
General correspondence: Flagship Financial Group, P.O. Box 3807, Coppell, TX 75019. Standard loan payments: Flagship Financial Group LLC, P.O. Box 975658, Dallas, TX 75397-5658. Payoff / overnight: Flagship Financial Group LLC - Payoff Dept, 1234 Lakeshore Drive, Suite 300, Coppell, TX 75019.
Flagship Financial Customer Service
General correspondence: Flagship Financial Group, P.O. Box 3807, Coppell, TX 75019. Standard loan payments: Flagship Financial Group LLC, P.O. Box 975658, Dallas, TX 75397-5658. Payoff / overnight: Flagship Financial Group LLC - Payoff Dept, 1234 Lakeshore Drive, Suite 300, Coppell, TX 75019.
Flagship Financial Customer Service (no dedicated deceased-account department published)
Flagship Financial Group, P.O. Box 3807, Coppell, TX 75019
Estate planning articles
Learn how to protect your Flagship Credit Acceptance accounts and other assets with trusts, beneficiary designations, and estate planning documents.
