What to do when a First National Bank account holder dies

Processing timelines at First National Bank: Contact FNB for case-specific timelines; POD/TOD claims with proper documentation may be processed within a few business days. Incomplete documentation is the most common cause of delays—submitting all required documents with the initial claim helps avoid additional processing time.

First National Bank requires several documents to process a claim, including Certified death certificate, Valid government-issued photo ID for beneficiary or claimant, and Account information for the deceased, and additional documentation depending on the account type. Certified copies are typically needed—photocopies are generally not accepted for death certificates or court documents.

First National Bank's Customer Service / Estate Settlement can be reached by phone at 1-800-555-5455 and email at FNBCustomerService@fnb-corp.com for questions throughout the claims process.

If the deceased held multiple First National Bank accounts, each may require a separate claim or have different documentation requirements. The F.N.B. Wealth Management / First National Trust Company can confirm which accounts require individual attention and which can be processed together.