Estate planning at Elan Financial
How to protect 2 Elan Financial accounts — file death claims
Elan Financial
Subsidiary of U.S. Bancorp (U.S. Bank National Association)
elanfinancialservices.com/credit-card→
Cardmember Service (Elan Financial Services)
Payments (except overnight): Cardmember Service, P.O. Box 790084, St. Louis, MO 63179-0084
Cardmember Service (Elan Financial Services)
Payments (except overnight): Cardmember Service, P.O. Box 790084, St. Louis, MO 63179-0084
Cardmember Service — Deceased Cardholder (no dedicated estate line published)
No dedicated estate correspondence address is published; confirm with Cardmember Service before mailing documents. Payments: Cardmember Service, P.O. Box 790084, St. Louis, MO 63179-0084
Elan Financial offers 2 consumer accounts that interact with estate planning in distinct ways. Understanding the transfer methods available for each account type helps families keep assets out of probate and ensure they pass to the right people.
Elan Financial provides specific procedures for both proactive estate planning and filing claims after a death.
Preparing your estate
Beneficiaries and trust funding
How to review 2 account types at Elan Financial.
View details →When someone dies
Death claim process
7-step process, 3 required documents, and contact information for survivors.
View details →Frequently asked questions
Elan Financial Services is the issuer that runs credit card programs for more than 1,200 community banks and credit unions, backed by U.S. Bank. Many small banks and credit unions do not operate their own card program; they partner with Elan, which issues and services the card while the card carries the local institution's logo. On statements and service calls the account appears as "Cardmember Service," and the online portal is myaccountaccess.com. If your relative had a "community bank Visa" and you see Elan or Cardmember Service, this is the issuer to contact.
You can, but the community bank or credit union is not the servicer. Elan issues and services the account, and each call is answered using the partner institution's name, so calling the bank will route you to Cardmember Service. To resolve the account, contact Cardmember Service directly at 1-800-558-3424 or 1-800-236-8873.
Sources
Data sourced from Elan Financial primary sources (5 pages reviewed). How we research.
Elan Financial
Subsidiary of U.S. Bancorp (U.S. Bank National Association)
elanfinancialservices.com/credit-card→Cardmember Service (Elan Financial Services)
Payments (except overnight): Cardmember Service, P.O. Box 790084, St. Louis, MO 63179-0084
Cardmember Service (Elan Financial Services)
Payments (except overnight): Cardmember Service, P.O. Box 790084, St. Louis, MO 63179-0084
Cardmember Service — Deceased Cardholder (no dedicated estate line published)
No dedicated estate correspondence address is published; confirm with Cardmember Service before mailing documents. Payments: Cardmember Service, P.O. Box 790084, St. Louis, MO 63179-0084
Estate planning articles
Learn how to protect your Elan Financial accounts and other assets with trusts, beneficiary designations, and estate planning documents.
