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Home→Financial Institutions→CNO Financial→Preparing your estate

How to name beneficiaries and fund a trust at CNO Financial

Covers 9 insurance accounts — beneficiaries can be managed online

OverviewPreparing your estateWhen someone dies

CNO Financial

Insurance · Nationwide

cnoinc.com→
CNO Financial logo

CNO Financial Group Corporate

Phone317-817-2893
Toll-Free800-426-6732
Mailing Address

CNO Financial Group, Inc., 11299 Illinois Street, Suite 200, Carmel, IN 46032

Washington National Policyholder Services
800-525-7662
Washington National General Inquiries
800-888-4918
Bankers Life Policyholder Services
800-621-3724
Colonial Penn Policyholder Services
877-877-8052
Bankers Conseco Life
800-845-5512
CNO Tell CNO Hotline (24/7)
855-835-5266
WebsiteLearn more→

CNO Financial Group Corporate

Phone317-817-2893
Toll-Free800-426-6732
Mailing Address

CNO Financial Group, Inc., 11299 Illinois Street, Suite 200, Carmel, IN 46032

Washington National Policyholder Services
800-525-7662
Washington National General Inquiries
800-888-4918
Bankers Life Policyholder Services
800-621-3724
Colonial Penn Policyholder Services
877-877-8052
Bankers Conseco Life
800-845-5512
CNO Tell CNO Hotline (24/7)
855-835-5266
WebsiteLearn more→

Washington National Life & Annuity Claims

Phone800-525-7662
Toll-Free800-525-7662
Fax(317) 817-4431
Mailing Address

Washington National Insurance Company, Life & Annuity Claims, PO Box 1917, Carmel, IN 46082-1917

Bankers Life Claims
800-621-3724
Colonial Penn Claims
877-877-8052
Washington National General Policyholder Services
800-525-7662
Long-Term Care / Short-Term Care Claims
1-800-541-2254
Supplemental Health Claims Fax (PO Box 2024)
(317) 208-8656
Medicare Supplement Claims Fax (PO Box 2034)
(317) 208-8662
Verified May 2026

Beneficiary designations are the foundation of estate planning for CNO Financial policies. Unlike bank accounts, insurance products cannot be retitled into a trust. Instead, the beneficiary designation itself determines who receives the proceeds and how quickly they're paid. Naming a trust as beneficiary is an option when more control over distributions is needed.

CNO Financial offers 9 policies, each with its own transfer rules. The sections below cover how to set up beneficiaries, fund a trust, and which products support each approach.

Washington National Whole Life InsuranceWashington National Term Life InsuranceWashington National Universal Life InsuranceWashington National Monthly Income ProtectionWashington National Accident InsuranceWashington National Critical Illness InsuranceWashington National Hospital Indemnity InsuranceWashington National Fixed AnnuityWashington National Fixed Indexed Annuity
1
Log in to your account at https://my.washingtonnational.com
2
Navigate to the self-service forms section at https://my.washingtonnational.com/self-service-forms
3
Select the beneficiary change request for your annuity or life policy
4
Enter the updated beneficiary information and submit the request online
5
If you have trouble accessing your account, a downloadable form is available at https://my.washingtonnational.com/forms
Online Portal→

Required Documents

  • Trust name, date established, and tax ID (EIN or SSN)

Special Requirements

  • Beneficiary changes can be submitted online at my.washingtonnational.com or in writing by mail
  • Percentage allocations must total 100% for each beneficiary tier
  • Beneficiary designations override instructions in a will or trust
  • Only the policy owner can change beneficiary designations
  • Irrevocable beneficiary designations require beneficiary consent to change
  • Children under 18 cannot receive benefits directly; name a custodian or trust instead

CNO Financial

Insurance · Nationwide

cnoinc.com→
CNO Financial logo

CNO Financial Group Corporate

Phone317-817-2893
Toll-Free800-426-6732
Mailing Address

CNO Financial Group, Inc., 11299 Illinois Street, Suite 200, Carmel, IN 46032

Washington National Policyholder Services
800-525-7662
Washington National General Inquiries
800-888-4918
Bankers Life Policyholder Services
800-621-3724
Colonial Penn Policyholder Services
877-877-8052
Bankers Conseco Life
800-845-5512
CNO Tell CNO Hotline (24/7)
855-835-5266
WebsiteLearn more→

CNO Financial Group Corporate

Phone317-817-2893
Toll-Free800-426-6732
Mailing Address

CNO Financial Group, Inc., 11299 Illinois Street, Suite 200, Carmel, IN 46032

Washington National Policyholder Services
800-525-7662
Washington National General Inquiries
800-888-4918
Bankers Life Policyholder Services
800-621-3724
Colonial Penn Policyholder Services
877-877-8052
Bankers Conseco Life
800-845-5512
CNO Tell CNO Hotline (24/7)
855-835-5266
WebsiteLearn more→

Washington National Life & Annuity Claims

Phone800-525-7662
Toll-Free800-525-7662
Fax(317) 817-4431
Mailing Address

Washington National Insurance Company, Life & Annuity Claims, PO Box 1917, Carmel, IN 46082-1917

Bankers Life Claims
800-621-3724
Colonial Penn Claims
877-877-8052
Washington National General Policyholder Services
800-525-7662
Long-Term Care / Short-Term Care Claims
1-800-541-2254
Supplemental Health Claims Fax (PO Box 2024)
(317) 208-8656
Medicare Supplement Claims Fax (PO Box 2034)
(317) 208-8662
Verified May 2026

Estate planning articles

Learn how to protect your CNO Financial accounts and other assets with trusts, beneficiary designations, and estate planning documents.

When you're ready, we're here.

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Learn how to protect your CNO Financial accounts and other assets with trusts, beneficiary designations, and estate planning documents.

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New Baby or Adoption

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Marriage

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