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Home→Financial Institutions→Citizens Business Bank

Estate planning at Citizens Business Bank

How to protect 14 Citizens Business Bank accounts — manage beneficiaries in-branch, fund a trust in-branch, and file claims through Citizens Business Bank's CitizensTrust Wealth Management

Citizens Business Bank

Subsidiary of CVB Financial Corp.

cbbank.com →
C
Phone1-888-228-2265
EmailCustomersupport@cbbank.com
Corporate Headquarters
(909) 980-4030
WebsiteLearn more →

CitizensTrust Wealth Management

Phone1-888-228-2265
Mailing Address

701 N Haven Avenue, Ontario, CA 91764

WebsiteLearn more →

Client Services

Phone1-888-228-2265
Toll-Free1-888-228-2265
Mailing Address

701 N Haven Avenue, Ontario, CA 91764

Verified Mar 2026

Citizens Business Bank offers 14 consumer accounts that interact with estate planning in distinct ways. Of those, 3 can name a trust as beneficiary or be retitled into a trust. Understanding the transfer methods available for each account type helps families keep assets out of probate and ensure they pass to the right people.

Beneficiary designations at Citizens Business Bank can be managed in branch and by phone, typically taking 15-30 minutes in branch. Trust funding is also available, allowing families to retitle accounts into the name of a revocable living trust.

Citizens Business Bank provides specific procedures for both proactive estate planning and filing claims after a death.

Preparing your estate

Beneficiaries and trust funding

How to update beneficiaries in-branch, fund a trust in-branch, and review 14 account types at Citizens Business Bank.

View details →

When someone dies

Death claim process

Contact Citizens Business Bank's CitizensTrust Wealth Management to file a claim. 9-step process, 6 required documents, and contact information for survivors.

View details →

For questions about any of these procedures, contact Citizens Business Bank's CitizensTrust Wealth Management at 1-888-228-2265.

Citizens Business Bank operates in select states, so estate planning procedures may vary by location. Confirm availability in your state before initiating trust funding or account changes.


Frequently asked questions

Yes. Visit a Business Financial Center with your trust document (full trust agreement or Certification of Trust), government-issued photo ID, and the trust tax identification number. A banker will help you complete the retitling paperwork. For CitizensTrust wealth management accounts, contact your CitizensTrust advisor.

CitizensTrust is the wealth management and trust division of Citizens Business Bank. It provides personal trust administration, estate planning coordination, estate settlement, investment management, retirement planning, charitable services, and business succession planning. Securities and advisory services are offered through LPL Financial (member FINRA/SIPC). CitizensTrust operates from 3 trust office locations in California.

Yes. Through the CitizensTrust division, Citizens Business Bank offers comprehensive trust administration including personal trust management, special needs trust administration, estate settlement, fiduciary services, and investment management. CitizensTrust operates from 3 trust office locations in California and their team includes Certified Trust and Financial Advisors with extensive experience administering a broad range of trust relationships.

CDARS (Certificate of Deposit Account Registry Service) allows you to place large deposits through Citizens Business Bank, which are then distributed into certificates of deposit at other financial institutions in the CDARS network. This provides FDIC insurance coverage beyond the standard $250,000 limit while maintaining a single banking relationship with Citizens Business Bank.

Citizens Business Bank operates exclusively in California, with over 60 banking centers and 3 trust office locations serving the Inland Empire, Los Angeles County, Orange County, San Diego County, Ventura County, Santa Barbara County, and Central California. The corporate headquarters is in Ontario, California.

Citizens Home Lending (NMLS# 417441) offers fixed-rate, ARM hybrid, and interest-only home loan options. Loan programs are available for primary residences, second homes, vacation homes, and rental properties. Under the Garn-St. Germain Act, the lender cannot accelerate a mortgage when the property transfers to a spouse, child, or the borrower's revocable trust. Contact a local Mortgage Loan Officer for current rates and program details.

Citizens Business Bank

Subsidiary of CVB Financial Corp.

cbbank.com →
C
Phone1-888-228-2265
EmailCustomersupport@cbbank.com
Corporate Headquarters
(909) 980-4030
WebsiteLearn more →

CitizensTrust Wealth Management

Phone1-888-228-2265
Mailing Address

701 N Haven Avenue, Ontario, CA 91764

WebsiteLearn more →

Client Services

Phone1-888-228-2265
Toll-Free1-888-228-2265
Mailing Address

701 N Haven Avenue, Ontario, CA 91764

Verified Mar 2026

Estate planning resources for Citizens Business Bank customers

Tools and documents to help protect your Citizens Business Bank accounts.

$12/month

Revocable Living Trust

Find out if a revocable trust makes sense based on your state's laws.

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Last Will and Testament

Create a free, state-specific will with witness and notarization requirements included.

Free

Pour-Over Will

Transfer assets to your existing trust. State execution requirements included.

Do I Need a Revocable Trust?

Answer questions about your estate size, real estate, family situation, and privacy preferences to see how a revocable trust compares to a will alone.

Take the Quiz

Are My Beneficiary Designations Protected?

See how your state handles beneficiary designations after divorce, inherited IRA creditor protection, and spousal consent requirements for retirement accounts.

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What Does Estate Planning Actually Cost?

See the true cost of estate planning. Compare SimplyTrust, Trust & Will, LegalZoom, and attorneys including life events like marriage, divorce, and having children.

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SimplyTrust is not a law firm and does not provide legal advice, legal counsel, or attorney review. Information on this platform is for general informational purposes only. Use of SimplyTrust does not create an attorney-client relationship. You are solely responsible for all documents you create. For advice tailored to your circumstances, consult a licensed attorney in your state.

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