What to do when a Brooklyn Coop account holder dies

Processing timelines at Brooklyn Coop: Joint accounts transfer upon notification and submission of death certificate. POD beneficiaries typically receive funds within 5-10 business days after submitting required documentation. Accounts requiring probate depend on Surrogate's Court timelines.. Incomplete documentation is the most common cause of delays—submitting all required documents with the initial claim helps avoid additional processing time.

Brooklyn Coop requires several documents to process a claim, including Certified death certificate, Government-issued photo ID of the claimant(s), and Letters Testamentary or Letters of Administration (if probate required), and additional documentation depending on the account type. Certified copies are typically needed—photocopies are generally not accepted for death certificates or court documents.

Brooklyn Coop's Death Claims can be reached by phone at (718) 418-8232 and email at info@brooklyn.coop for questions throughout the claims process.

If the deceased held multiple Brooklyn Coop accounts, each may require a separate claim or have different documentation requirements. The Death Claims can confirm which accounts require individual attention and which can be processed together.