How to name beneficiaries and fund a trust at Brighthouse

Covers 10 insurance accounts — beneficiaries can be managed online

Brighthouse

Insurance · Nationwide

brighthousefinancial.com
Brighthouse logo

Customer Service Center

Fax1-877-246-8424
Mailing Address

Brighthouse Financial, P.O. Box 4301, Clinton, IA 52733-4301 (variable contracts); P.O. Box 4363, Clinton, IA 52733-4363 (non-variable contracts)

Online Servicing Support
Group Annuity Products
Life Insurance (US/FM policies and former NEF 55, 27, 28, 38, 2U, 0Y, 0Z)
Met/Tower and GenAm legacy policies
Former Travelers policies (beginning with 1-9)
Former NEF policies (beginning with 1Y)
Former GenAm policies (beginning with 72, 73)
Former NEF policies (beginning with 3Y)
Former NEF policies (beginning with 3U, 4U, 5U, 1Z)
Promise Whole Life (ending in UT)
Long-Term Care Servicing
Long-Term Care Claims
Disability Policies
Total Control Account
Forms Portal (forms.brighthousefinancial.com) login support

Customer Service Center

Fax1-877-246-8424
Mailing Address

Brighthouse Financial, P.O. Box 4301, Clinton, IA 52733-4301 (variable contracts); P.O. Box 4363, Clinton, IA 52733-4363 (non-variable contracts)

Online Servicing Support
Group Annuity Products
Life Insurance (US/FM policies and former NEF 55, 27, 28, 38, 2U, 0Y, 0Z)
Met/Tower and GenAm legacy policies
Former Travelers policies (beginning with 1-9)
Former NEF policies (beginning with 1Y)
Former GenAm policies (beginning with 72, 73)
Former NEF policies (beginning with 3Y)
Former NEF policies (beginning with 3U, 4U, 5U, 1Z)
Promise Whole Life (ending in UT)
Long-Term Care Servicing
Long-Term Care Claims
Disability Policies
Total Control Account
Forms Portal (forms.brighthousefinancial.com) login support

Claims Department

Fax1-877-246-8424
Mailing Address

Brighthouse Financial, P.O. Box 4364, Clinton, IA 52733-4364; Overnight: 1315 19th Ave NW, Clinton, IA 52732-2752

Verified Jul 2026

For Brighthouse policyholders, estate planning comes down to one critical step: making sure the right beneficiaries are named on every policy. Insurance proceeds bypass probate entirely and go directly to whoever is listed—regardless of what a will says. When estate tax planning or controlled distributions are a factor, a trust can be named as beneficiary instead.

Across 10 product types, Brighthouse policies vary in how they transfer at death. The sections below walk through beneficiary designations, trust funding options, and which products support each method.

Brighthouse Shield Level II AnnuityBrighthouse Shield Level Pay Plus II AnnuityBrighthouse Variable Annuity with FlexChoice AccessBrighthouse SecureKey Fixed Indexed AnnuityBrighthouse Fixed Rate AnnuityBrighthouse Income AnnuityBrighthouse Guaranteed Income BuilderBrighthouse SmartCareBrighthouse SmartGuard PlusBrighthouse Term Life Insurance
1
Log in to your account at brighthousefinancial.com
2
Navigate to the "I want to" dropdown menu on the left sidebar
3
Select the servicing forms option to download the Beneficiary Change form
4
Complete the form and submit per the mailing instructions on the form

Required Documents

  • Trust name, date established, and tax ID (EIN or SSN)

Special Requirements

  • Trusts can be named as primary or contingent beneficiary
  • Trust Certification form required when a trustee is designated as beneficiary (Medallion Signature Guarantee required on Trust Certification)
  • A notary seal is NOT a substitute for a Medallion Signature Guarantee
  • Medallion Signature Guarantee may be required for recent address changes with transactions over $10,000
  • Primary and contingent beneficiaries allowed with percentage allocations
  • Spousal consent may be required in community property states
SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Brighthouse primary sources (15 pages reviewed). How we research.

Download these Brighthouse instructions

Download instructions for the whole estate

A printable PDF with the steps, required documents, and contact details — verified against Brighthouse primary sources. Bring it to the branch or keep it beside the phone.

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