Estate planning at Bankers Life
How to protect 15 Bankers Life accounts — manage beneficiaries in-branch, fund a trust in-branch, and file claims through Bankers Life's Life Claims Department
Bankers Life Customer Service
Phone1-800-621-3724
Fax1-312-324-5060
Mailing Address
Bankers Life and Casualty Company, 303 E. Wacker Dr., Suite 500, Chicago, IL 60601
General Inquiries
Non-Claim Inquiries
Life Policy Inquiries
Annuity Inquiries
New York Residents (Bankers Conseco)
Bankers Life Securities & Advisory Services
WebsiteLearn more→
Life Claims Department
Phone1-800-621-3724
Fax1-312-396-6629
Mailing Address
Bankers Life and Casualty Company, Life Claims Department, PO Box 1937, Carmel, IN 46082-1937
Life Policy Claims
Annuity Claims
WebsiteLearn more→
Life Claims Department
Phone1-800-773-4760
Fax1-312-396-6629
Mailing Address
Bankers Life and Casualty Company, Life Claims Department, PO Box 1937, Carmel, IN 46082-1937
Life Policy Claims
Annuity Claims
General Inquiries
WebsiteNotify online→
Verified May 2026
Bankers Life is a insurance company with 15 products relevant to estate planning. Life insurance and annuity proceeds transfer directly to named beneficiaries outside of probate, making beneficiary designations one of the most important estate planning steps for Bankers Life policyholders.
Bankers Life lets account holders update beneficiary designations in branch, by mail, and by phone, typically taking 15-20 minutes to complete; 2-4 weeks for processing. Trust funding is also available, allowing families to name a trust as the policy beneficiary or establish an irrevocable life insurance trust (ILIT).
Bankers Life provides specific procedures for both proactive estate planning and filing claims after a death.
Preparing your estate
Beneficiaries and trust funding
How to update beneficiaries in-branch, fund a trust in-branch, and review 15 account types at Bankers Life.
View details →When someone dies
Death claim process
Contact Bankers Life's Life Claims Department to file a claim. 8-step process, 7 required documents, and contact information for survivors.
View details →Reach Bankers Life's Life Claims Department at 1-800-621-3724 for help with any of these procedures.
Frequently asked questions
Bankers Life does not offer online beneficiary changes. To name a trust, complete the Life and Annuity Policy Information form (available at my.bankerslife.com/forms or through your Bankers Life agent), provide the full legal trust name, the date the trust was established, and the trust EIN, then mail it to PO Box 1937, Carmel, IN 46082-1937, or fax it to 312-396-6629. Policies underwritten by Bankers Conseco Life Insurance Company of New York require that company's own form instead.
Yes. Non-qualified annuities (those purchased with after-tax dollars, not held inside an IRA or employer plan) can be owned by a trust. Contact your Bankers Life agent to request the appropriate ownership change forms. Qualified annuities held inside an IRA cannot be retitled to a trust, but a trust can be named as the IRA beneficiary.
Sources
Data sourced from Bankers Life primary sources (19 pages reviewed). How we research.
Bankers Life Customer Service
Phone1-800-621-3724
Fax1-312-324-5060
Mailing Address
Bankers Life and Casualty Company, 303 E. Wacker Dr., Suite 500, Chicago, IL 60601
General Inquiries
Non-Claim Inquiries
Life Policy Inquiries
Annuity Inquiries
New York Residents (Bankers Conseco)
Bankers Life Securities & Advisory Services
WebsiteLearn more→
Life Claims Department
Phone1-800-621-3724
Fax1-312-396-6629
Mailing Address
Bankers Life and Casualty Company, Life Claims Department, PO Box 1937, Carmel, IN 46082-1937
Life Policy Claims
Annuity Claims
WebsiteLearn more→
Life Claims Department
Phone1-800-773-4760
Fax1-312-396-6629
Mailing Address
Bankers Life and Casualty Company, Life Claims Department, PO Box 1937, Carmel, IN 46082-1937
Life Policy Claims
Annuity Claims
General Inquiries
WebsiteNotify online→
Verified May 2026
Estate planning articles
Learn how to protect your Bankers Life accounts and other assets with trusts, beneficiary designations, and estate planning documents.
