Estate planning at Bank of Hawaii
How to protect 25 Bank of Hawaii accounts — manage beneficiaries in-branch, fund a trust in-branch, and file claims through Bank of Hawaii's The Private Bank (estate planning, trust services, and financial planning; the survivor guide also refers to "estate settlement and trustee services"). The Private Bank publishes no direct phone or department mailing address — its contact page is a request form — so the numbers below are the bank's general lines.
Bank of Hawaii, P.O. Box 2900, Honolulu, HI 96846 (general correspondence, per DDA-721 Section B.9); headquarters at 111 S. King St., Honolulu, HI 96813
The Private Bank (estate planning, trust services, and financial planning; the survivor guide also refers to "estate settlement and trustee services"). The Private Bank publishes no direct phone or department mailing address — its contact page is a request form — so the numbers below are the bank's general lines.
Bank of Hawaii, P.O. Box 2900, Honolulu, HI 96846 (general correspondence, DDA-721 Section B.9); main office 111 S. King St., Honolulu, HI 96813 (FDIC BankFind, cert 18053)
Customer Service Center (death notification); deposit accounts are settled with a banker at a branch, and account correspondence is handled by Deposit Operations #118
Bank of Hawaii, Deposit Operations #118, P.O. Box 2900, Honolulu, HI 96846
Bank of Hawaii has 25 accounts, each with different rules for what happens when the account holder dies. Of those, 23 can name a trust as beneficiary or be retitled into a trust. The right combination of beneficiary designations and trust ownership can keep the entire portfolio out of probate.
Managing beneficiaries at Bank of Hawaii is straightforward—changes can be made in branch and by phone, typically taking 15-30 minutes in branch. Trust funding is also available, allowing families to retitle accounts into the name of a revocable living trust.
Bank of Hawaii provides specific procedures for both proactive estate planning and filing claims after a death.
Preparing your estate
Beneficiaries and trust funding
How to update beneficiaries in-branch, fund a trust in-branch, and review 25 account types at Bank of Hawaii.
View details →When someone dies
Death claim process
Contact Bank of Hawaii's The Private Bank (estate planning, trust services, and financial planning; the survivor guide also refers to "estate settlement and trustee services"). The Private Bank publishes no direct phone or department mailing address — its contact page is a request form — so the numbers below are the bank's general lines. to file a claim. 11-step process, 6 required documents, and contact information for survivors.
View details →Reach Bank of Hawaii's The Private Bank (estate planning, trust services, and financial planning; the survivor guide also refers to "estate settlement and trustee services"). The Private Bank publishes no direct phone or department mailing address — its contact page is a request form — so the numbers below are the bank's general lines. at 1-888-643-3888 for help with any of these procedures.
Because Bank of Hawaii serves a limited number of states, procedures for trust funding and beneficiary changes may differ depending on your location. Verify availability before starting.
Frequently asked questions
Bank of Hawaii does not offer online trust retitling or publish a consumer trust-certification form. Retitling a checking, savings, or CD account to a revocable trust requires an in-branch visit with the full trust agreement (including every amendment) or a Certification of Trust, plus government-issued photo ID for each trustee. The bank calls this a "Fiduciary Account" in its Consumer Deposit Account Agreement (DDA-721, Section D.1): when more than one fiduciary is named, the account must be opened under the names of all fiduciaries, but the bank will act on the signature of any one of them regardless of what the trust instrument says about co-trustees acting together. Any existing POD designation (the bank's "Voluntary Trust" ownership type) must be removed before the account is retitled to the trust. If you hold the bank's top relationship tier, the trust can own that too: the Bankohana Premier Addendum (DDA-770_E Rev. 07/2026) allows a Premier Account to be owned by "an individual (as a sole owner, joint owner), or by a trust," though if the trust is irrevocable only accounts titled exactly the same as that trust can be linked to it. Investment accounts held through Bankoh Advisors are retitled separately by calling 808-694-8500.
Sources
Data sourced from Bank of Hawaii primary sources (30 pages reviewed). How we research.
Bank of Hawaii, P.O. Box 2900, Honolulu, HI 96846 (general correspondence, per DDA-721 Section B.9); headquarters at 111 S. King St., Honolulu, HI 96813
The Private Bank (estate planning, trust services, and financial planning; the survivor guide also refers to "estate settlement and trustee services"). The Private Bank publishes no direct phone or department mailing address — its contact page is a request form — so the numbers below are the bank's general lines.
Bank of Hawaii, P.O. Box 2900, Honolulu, HI 96846 (general correspondence, DDA-721 Section B.9); main office 111 S. King St., Honolulu, HI 96813 (FDIC BankFind, cert 18053)
Customer Service Center (death notification); deposit accounts are settled with a banker at a branch, and account correspondence is handled by Deposit Operations #118
Bank of Hawaii, Deposit Operations #118, P.O. Box 2900, Honolulu, HI 96846
Estate planning articles
Learn how to protect your Bank of Hawaii accounts and other assets with trusts, beneficiary designations, and estate planning documents.
