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Estate planning and settlement at Amplify CU

Name beneficiaries in branch, fund a trust in branch, and report a death at 1-512-836-5901

How your Amplify CU accounts transfer at death depends on how each one is set up. As a membership-based credit union, Amplify CU headquartered in Austin, TX with four branches: Esperanza (2800 Esperanza Crossing Building 2, Austin 78758 — lobby Mon-Fri 9am-5pm, Sat 9am-2pm), Pond Springs (13050 Pond Springs Rd, Austin 78729 — same hours), La Frontera (115 Sundance Parkway Suite 500, Round Rock 78681 — Mon-Fri 9am-5pm, closed Saturday), and Cedar Park (5001 183A Toll Road Suite O500, Cedar Park 78613 — Mon-Fri 9am-5pm, closed Saturday), plus a virtual branch (appointments Mon-Fri 8:30am-5:30pm, closed Saturday). Only the two Austin branches are open Saturdays, which matters when an out-of-state heir schedules a trip. Membership open to anyone living, working, or attending school in Texas, registered American Red Cross Central and South Texas Region volunteers, and Texas Consumer Council members; direct family members of existing members are also eligible. Membership never expires — Amplify states that members keep their accounts and family eligibility after leaving Texas, so a decedent who moved away may still hold Amplify accounts. Shared branch and ATM access through the CO-OP Shared Branch Network; surcharge-free ATMs through the Alliance of Austin Credit Unions. With 16 account types, the transfer rules vary—getting the right designations in place now prevents delays and court involvement later.

Beneficiary designations at Amplify CU can be managed in branch and by phone, typically taking 15 to 30 minutes in a branch. Trust funding is also available, allowing families to retitle accounts into the name of a revocable living trust.

Amplify CU provides specific procedures for both proactive estate planning and filing claims after a death.

Reach Amplify CU's Estate Care at 1-512-836-5901 for help with any of these procedures.

Because Amplify CU serves a limited number of states, procedures for trust funding and beneficiary changes may differ depending on your location. Verify availability before starting.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Amplify CU primary sources (15 pages reviewed). How we research.

Amplify CU customer support

Amplify Credit Union Contact Center

Personal Debit Cards

1-855-943-429424 hours a day, 7 days a week

Personal Credit Cards (Elan)

1-800-558-342424 hours a day, 7 days a week

Business Credit Cards

1-866-552-885524 hours a day, 7 days a week

Business Debit Cards

1-855-943-429424 hours a day, 7 days a week

Mortgage/Home Equity

Loan Servicing

Delinquent Loans

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Fax - Verification of Deposits & Levies

1-512-904-2531

Fax - Mortgage Payoff or Verify Mortgage Request

1-512-491-3706

Fax

1-512-491-1018

Hours

Monday-Friday 8:30 AM-5:30 PM CT; Saturday 9:00 AM-2:00 PM CT

Mailing address

Amplify Credit Union, PO Box 85300, Austin, TX 78708-5300 (correspondence); PO Box 81369, Austin, TX 78708-1369 (loan payments)
Verified Sep 2026

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