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Contact American Heritage's Account Services — 13-step process, 9 required documents, and pod and joint accounts settled more quickly; single-owner accounts without pod designation require probate documentation which varies by estate size and state requirements
American Heritage Credit Union, 2060 Red Lion Road, Philadelphia, PA 19115
Account Services
American Heritage Credit Union, Attn: Account Services, 2060 Red Lion Road, Philadelphia, PA 19115
Account Services
American Heritage Credit Union, Attn: Account Services, 2060 Red Lion Road, Philadelphia, PA 19115
When a American Heritage member passes away, the Account Services handles the transition of accounts to beneficiaries or the estate. Accounts with Payable on Death designations or trust ownership transfer outside of probate, while solely-owned accounts may require Letters Testamentary or Letters of Administration from the probate court.
American Heritage provides an online portal for initiating death claims, which can simplify the initial notification and document submission process. Claims can also be started by phone or by mailing the required documents.
Here is the step-by-step death claim process at American Heritage:
American Heritage recommends settling accounts as soon as possible. The credit union continues reporting to the IRS under the deceased's Social Security Number until the account is closed. Required paperwork varies by state; Pennsylvania requires Short Certificates from the county courthouse for estates over $200. IRA disbursement varies depending on whether a beneficiary was elected and the relationship of the beneficiary. All loans are evaluated for credit life coverage.
Processing timelines at American Heritage: POD and joint accounts settled more quickly; single-owner accounts without POD designation require probate documentation which varies by estate size and state requirements. Incomplete documentation is the most common cause of delays—submitting all required documents with the initial claim helps avoid additional processing time.
American Heritage requires several documents to process a claim, including Certified death certificate, Government-issued ID for the person settling the account, and American Heritage Information Sheet (single-owner or beneficiary accounts), and additional documentation depending on the account type. Certified copies are typically needed—photocopies are generally not accepted for death certificates or court documents.
Notify Account Services at 215-969-0777 ext. 7000, by fax at 215-969-1246, or by email at membership@amhfcu.org. For accounts with POD beneficiaries, funds are distributed directly to the named beneficiaries. For joint accounts, the surviving owner retains the account. For single-owner accounts without POD designations, the balance is payable to the estate. A certified death certificate, valid ID, and additional forms are required depending on the account type and estate value.
All situations require a certified death certificate and valid government-issued ID. Single-owner accounts require an American Heritage Information Sheet. Joint accounts require a Member Services Request Form. For single-owner accounts with a full estate over $200, a Short Certificate from the county courthouse is required. If the executor is a Class A Transferee, an L-8 Form is also needed. Pennsylvania residents with accounts payable to next of kin must complete a Family Member Affidavit signed before a notary and two witnesses.
IRA disbursement varies depending on whether a beneficiary was elected and the relationship of the beneficiary. The IRA account is closed without early withdrawal penalty. A Beneficiary IRA account is opened for the designated beneficiary(ies), and the funds are disbursed from the deceased owner's IRA to the Beneficiary IRA account(s).
You can notify American Heritage by phone at 215-969-0777 ext. 7000, by fax at 215-969-1246, by email at membership@amhfcu.org, or by visiting any branch. Include the member's name, date of birth, Social Security number or account number, and date of death along with your name and contact information.
American Heritage's Account Services can be reached by phone at 1-215-969-0777 ext. 7000, email at membership@amhfcu.org, and fax at 1-215-969-1246 for questions throughout the claims process.
If the deceased held multiple American Heritage accounts, each may require a separate claim or have different documentation requirements. The Account Services can confirm which accounts require individual attention and which can be processed together.
American Heritage Credit Union, 2060 Red Lion Road, Philadelphia, PA 19115
Account Services
American Heritage Credit Union, Attn: Account Services, 2060 Red Lion Road, Philadelphia, PA 19115
Account Services
American Heritage Credit Union, Attn: Account Services, 2060 Red Lion Road, Philadelphia, PA 19115
Calculators and checklists to help navigate estate settlement after a American Heritage account holder passes away.
Get a personalized checklist for settling an estate after someone passes away. Covers trust administration, probate, and intestate estates.
Estimate attorney fees, executor fees, court costs, and timeline for probating an estate in your state. See if the estate qualifies for simplified probate procedures.
Calculate how much an executor (personal representative) can charge for administering an estate. See if your state has statutory fees or uses reasonable compensation.
Calculate how many certified death certificates you need based on the assets and accounts you need to close. See state-specific ordering information.
Answer a few questions to find out if an estate needs full probate, qualifies for simplified probate, or can avoid probate entirely with a small estate affidavit.
Find out who inherits your estate and how much they get if you die without a will. Based on your state's intestate succession laws.