Estate planning at American Heritage
How to protect 19 American Heritage accounts — manage beneficiaries online, fund a trust in-branch, and file claims through American Heritage's Account Services Department
Phone1-215-969-0777
Toll-Free1-800-342-0008
Mailing Address
American Heritage Credit Union, 2060 Red Lion Rd, Philadelphia, PA 19115
Lost/Stolen Cards
Phone Teller
Investment & Retirement Center
WebsiteLearn more→
Account Services Department
Phone1-800-342-0008
Fax1-215-969-1246
Mailing Address
American Heritage Credit Union, Attn: Account Services Department, 2060 Red Lion Rd, Philadelphia, PA 19115
Direct Line
Account Services Department
Phone1-800-342-0008
Fax1-215-969-1246
Mailing Address
American Heritage Credit Union, Attn: Account Services Department, 2060 Red Lion Rd, Philadelphia, PA 19115
Direct Line
WebsiteNotify online→
Verified Jul 2026
American Heritage offers 19 accounts, each with its own rules for what happens when a member dies. As a membership-based credit union, American Heritage primarily serves the greater Philadelphia region including Bucks, Montgomery, Delaware, Chester, and Philadelphia counties in Pennsylvania and Burlington and Camden counties in New Jersey. 35+ branch locations. Membership open to those who live, work, worship, or attend school in the service area, or through membership in the Kids-N-Hope Foundation. Some transfer automatically to a named beneficiary, others can be held in a trust, and a few may require probate if no plan is in place.
American Heritage lets account holders update beneficiary designations online, in branch, by mail, and by phone, typically taking 15-30 minutes. Trust funding is also available, allowing families to retitle accounts into the name of a revocable living trust.
American Heritage has documented procedures for both preparing accounts during your lifetime and handling claims when an account holder passes away.
Preparing your estate
Beneficiaries and trust funding
How to manage beneficiaries online, fund a trust in-branch, and review 19 account types at American Heritage.
View details →When someone dies
Death claim process
Contact American Heritage's Account Services Department to file a claim. 8-step process, 12 required documents, and contact information for survivors.
View details →American Heritage's Account Services Department can answer questions about beneficiaries, trusts, or death claims at 1-800-342-0008. Email inquiries can be sent to membership@amhfcu.org.
American Heritage operates in select states, so estate planning procedures may vary by location. Confirm availability in your state before initiating trust funding or account changes.
Frequently asked questions
You can add a beneficiary online via the Account Maintenance Request Forms page at americanheritagecu.org/account-maintenance-request-forms using DocuSign, or contact Account Services at 215-969-0777 ext. 7000, or visit any branch. Complete the form with each beneficiary's full name, date of birth, Social Security number, and relationship. Specify percentage allocation if naming multiple beneficiaries.
Yes. POD accounts are insured separately by the NCUA up to $250,000 per beneficiary, which is separate from the standard $250,000 insurance on individual accounts.
A Bump-Up Certificate allows you to increase your dividend rate one time during the term of the certificate. Available in 47-month and 59-month terms with a $500 minimum to open. The initial rate is typically lower than a standard certificate, but the one-time rate increase option provides flexibility if rates rise during the term.
Yes. American Heritage offers Account Maintenance Request Forms online at americanheritagecu.org/account-maintenance-request-forms. You can add or remove a beneficiary through a DocuSign electronic signature form. You can also visit any branch or call Account Services at 215-969-0777 ext. 7000.
Yes. American Heritage offers Digital Estate Kits through its member services. These kits help members organize important estate planning documents and account information. Visit americanheritagecu.org/member-services/digital-estate-kits for details, or contact Account Services at 215-969-0777 ext. 7000.
Sources
Data sourced from American Heritage primary sources (12 pages reviewed). How we research.
Phone1-215-969-0777
Toll-Free1-800-342-0008
Mailing Address
American Heritage Credit Union, 2060 Red Lion Rd, Philadelphia, PA 19115
Lost/Stolen Cards
Phone Teller
Investment & Retirement Center
WebsiteLearn more→
Account Services Department
Phone1-800-342-0008
Fax1-215-969-1246
Mailing Address
American Heritage Credit Union, Attn: Account Services Department, 2060 Red Lion Rd, Philadelphia, PA 19115
Direct Line
Account Services Department
Phone1-800-342-0008
Fax1-215-969-1246
Mailing Address
American Heritage Credit Union, Attn: Account Services Department, 2060 Red Lion Rd, Philadelphia, PA 19115
Direct Line
WebsiteNotify online→
Verified Jul 2026
Estate planning articles
Learn how to protect your American Heritage accounts and other assets with trusts, beneficiary designations, and estate planning documents.
