Estate planning at American Credit Acceptance

How to protect 1 American Credit Acceptance accounts — file death claims

American Credit Acceptance

Auto Finance Company · Nationwide

americancreditacceptance.com
American Credit Acceptance logo

American Credit Acceptance Customer Service

Mailing Address

General/titles correspondence: American Credit Acceptance, 961 E. Main St., Spartanburg, SC 29302. Payments and payoff checks: American Credit Acceptance, PO Box 204531, Dallas, TX 75320-4531 (include payment voucher and account number).

American Credit Acceptance Customer Service

Mailing Address

General/titles correspondence: American Credit Acceptance, 961 E. Main St., Spartanburg, SC 29302. Payments and payoff checks: American Credit Acceptance, PO Box 204531, Dallas, TX 75320-4531 (include payment voucher and account number).

American Credit Acceptance Titles Department (deceased borrower / title removal)

Fax866-740-0571
Mailing Address

Titles Department, American Credit Acceptance, LLC, 961 E. Main St., Spartanburg, SC 29302

Verified Jul 2026

When a borrower at American Credit Acceptance dies, the loan does not simply disappear. The executor contacts American Credit Acceptance to establish authority, learn the payoff amount, and choose how to handle the balance under the servicer's procedures and applicable law.

There are two sides to estate planning at American Credit Acceptance: setting things up while you're alive, and the process survivors follow after a death.


Frequently asked questions

Call 1-866-544-3430 for the payoff amount. The automated phone system provides a same-day payoff figure; ask to speak to a representative for a 10-day payoff. You can also obtain and print a 10-day payoff quote by logging in to the Customer Portal. Payoff checks are mailed with the payment voucher and account number to American Credit Acceptance, PO Box 204531, Dallas, TX 75320-4531.

American Credit Acceptance does not offer contract refinancing. An heir who wants to keep the vehicle pays off the balance from estate funds or refinances the debt with a different lender in their own name. Because ACA holds the lien on the title, the lien is released and the title cleared only after the loan is satisfied. Payments must be kept current in the meantime, because the vehicle secures the loan and can be repossessed if the account falls behind.

No. American Credit Acceptance, LLC is headquartered in Spartanburg, South Carolina and is a separate company from Credit Acceptance Corporation, a Michigan-based subprime auto lender with a similar name. Confirm which lender holds the loan by checking the retail installment sales contract or a billing statement before sending documents.

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Sources

Data sourced from American Credit Acceptance primary sources (2 pages reviewed). How we research.

Estate planning articles

Learn how to protect your American Credit Acceptance accounts and other assets with trusts, beneficiary designations, and estate planning documents.