© 2026 SimplyTrust Software Inc.
How to protect 13 Allstate accounts — manage beneficiaries online, fund a trust in-branch, and file claims through Allstate's Protective Life Policy Service
Protective Life Policy Service
Protective Life Insurance Company, P.O. Box 12687, Birmingham, AL 35202-6687
Protective Life Claims
Protective Life Claims, P.O. Box 12486, Birmingham, AL 35202
Allstate is a insurance company with 13 products relevant to estate planning. Life insurance and annuity proceeds transfer directly to named beneficiaries outside of probate, making beneficiary designations one of the most important estate planning steps for Allstate policyholders.
Beneficiary designations at Allstate can be managed online, in branch, by mail, and by phone, typically taking 15-30 minutes with agent; 10-15 business days for processing. Trust funding is also available, allowing families to name a trust as the policy beneficiary or establish an irrevocable life insurance trust (ILIT).
Allstate provides specific procedures for both proactive estate planning and filing claims after a death.
Preparing your estate
How to manage beneficiaries online, fund a trust in-branch, and review 13 account types at Allstate.
View details →When someone dies
Contact Allstate's Protective Life Policy Service to file a claim. 12-step process, 8 required documents, and contact information for survivors.
View details →For questions about any of these procedures, contact Allstate's Protective Life Policy Service at 1-800-866-9933.
You can update beneficiaries online by logging in to your Allstate account at myaccount.allstate.com, contacting your local Allstate agent, or calling 800-366-3495. Only the authenticated policy owner can change a beneficiary. If an irrevocable beneficiary has been designated, that beneficiary must sign and date any change request. The Beneficiary Change Request form (SVC-102-PL) is available from your agent or at allstate.protective.com/doing-business/resources/forms. For Allstate Benefits (group) policies, submit changes through The Standard at standard.com/ahl/resources-and-forms or fax the completed form to 866-428-2517. Allow 10-15 business days for processing.
Yes. Trusts can be named as beneficiaries on Allstate life insurance policies and annuities underwritten by Protective Life. You will need to provide the full legal trust name, the date the trust was established, and the trust EIN. Trust beneficiary designations must be processed through your Allstate agent or by mail and cannot be completed online. Contact your agent or call Protective Life policy service at 800-866-9933 to request the Beneficiary Change Request form (SVC-102-PL).
Allstate sold its life insurance and annuity business to Everlake US Holdings in November 2021. Allstate now offers life insurance and annuity products through a partnership with Protective Life Corporation. Individual life insurance products (term, whole, universal, indexed universal, and variable universal life) and annuity products sold through Allstate agents are underwritten by Protective Life Insurance Company. Supplemental and group benefit products (accident, critical illness, voluntary life) are offered through Allstate Benefits, underwritten by American Heritage Life Insurance Company (now administered by The Standard).
Allstate Life Insurance Company and Allstate Assurance Company were sold to Everlake US Holdings (managed by Blackstone) in November 2021. These companies are now known as Everlake Life Insurance Company and Everlake Assurance Company. Servicing for most Everlake universal life, term, and whole life products has migrated to Transaction Applications Group, Inc. (TAG). If you have a legacy Allstate life insurance policy, contact Everlake at everlakelife.com or call their customer service for policy questions.
Protective Life Policy Service
Protective Life Insurance Company, P.O. Box 12687, Birmingham, AL 35202-6687
Protective Life Claims
Protective Life Claims, P.O. Box 12486, Birmingham, AL 35202
Tools and documents to help protect your Allstate accounts.
Answer questions about your estate size, real estate, family situation, and privacy preferences to see how a revocable trust compares to a will alone.
See how your state handles beneficiary designations after divorce, inherited IRA creditor protection, and spousal consent requirements for retirement accounts.
See the true cost of estate planning. Compare SimplyTrust, Trust & Will, LegalZoom, and attorneys including life events like marriage, divorce, and having children.