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Contact Allianz Life — 7-step process, 6 required documents, and claims evaluated within 10 business days of receiving all required documents, or within applicable state requirements. tax-qualified annuities: first payment by december 31 following the year of death. non-tax-qualified annuities: first payment within one year of death.

Customer Service
Allianz Life Insurance Company of North America, PO Box 59060, Minneapolis, MN 55459-0060
Customer Service
Allianz Life Insurance Company of North America, PO Box 59060, Minneapolis, MN 55459-0060
Claims Department
Allianz Life Insurance Company of North America, PO Box 59060, Minneapolis, MN 55459-0060
Filing a death claim on a Allianz Life policy begins with notifying the Claims Department at 1-800-950-1962. Life insurance claims are separate from probate—proceeds transfer directly to named beneficiaries regardless of whether the estate goes through court. The timeline and documentation requirements depend on the policy type and cause of death.
Allianz Life provides an online portal for initiating death claims, which can simplify the initial notification and document submission process. Claims can also be started by phone or by mailing the required documents.
Here is the step-by-step death claim process at Allianz Life:
Death claims phone: 800-950-1962 (fixed/life) or 800-624-0197 (variable), Mon-Thu 7 AM - 6 PM CT, Fri 7 AM - 5 PM CT. Fax: 763-582-6002. Mailing: PO Box 59060, Minneapolis, MN 55459-0060 (fixed/life) or PO Box 561, Minneapolis, MN 55440-0561 (variable). If a claim is not filed within the applicable timeframe, proceeds are considered unclaimed property and remitted to the state per applicable state requirements.
Processing timelines at Allianz Life: Claims evaluated within 10 business days of receiving all required documents, or within applicable state requirements. Tax-qualified annuities: first payment by December 31 following the year of death. Non-tax-qualified annuities: first payment within one year of death.. Incomplete documentation is the most common cause of delays—submitting all required documents with the initial claim helps avoid additional processing time.
Allianz Life requires several documents to process a claim, including Completed claim form (provided in the claim packet mailed by Allianz), One certified copy of the death certificate, and Government-issued photo identification for each beneficiary, and additional documentation depending on the account type. Certified copies are typically needed—photocopies are generally not accepted for death certificates or court documents.
Yes. Trusts can be named as primary or contingent beneficiaries on Allianz Life annuity contracts and life insurance policies. When designating a trust as beneficiary, you need to provide the trust name, trust date, and EIN on the beneficiary designation form. Additional trust documentation is required when filing a death claim.
Start a claim online at allianzlife.com/start-a-claim or call 800-950-1962 (fixed annuities and life insurance) or 800-624-0197 (variable annuities). Provide the deceased's name, contract or policy numbers, date of death, and beneficiary information. All listed beneficiaries will be contacted directly and mailed a claim form packet. Complete and return the claim form with one certified copy of the death certificate. Claims are evaluated within 10 business days of receiving all required documents.
Upon receipt of all required documents, Allianz Life processes claims within 10 business days or within the applicable state requirements. For tax-qualified annuities, the first payment must be made by December 31 following the year of death. For non-tax-qualified annuities, the first payment must be made within one year of death.
Yes. If a claim is not filed within a certain number of years, the proceeds are considered unclaimed property and are remitted to the applicable state in accordance with state unclaimed property requirements.
Yes. Allianz Life insurance policy ownership can be transferred to an ILIT using the Transfer of Ownership Request form (SFAL0013). An Entity Customer Information form and certification of trust are required. The three-year lookback rule applies: if the insured dies within three years of the ownership transfer, the death benefit may be included in the taxable estate.
Allianz Life's Claims Department can be reached by phone at 1-800-950-1962 and fax at 1-763-582-6002 for questions throughout the claims process.
If the deceased held multiple Allianz Life policies, each may require a separate claim or have different documentation requirements. The Claims Department can confirm which accounts require individual attention and which can be processed together.

Customer Service
Allianz Life Insurance Company of North America, PO Box 59060, Minneapolis, MN 55459-0060
Customer Service
Allianz Life Insurance Company of North America, PO Box 59060, Minneapolis, MN 55459-0060
Claims Department
Allianz Life Insurance Company of North America, PO Box 59060, Minneapolis, MN 55459-0060
Calculators and checklists to help navigate estate settlement after a Allianz Life account holder passes away.
Get a personalized checklist for settling an estate after someone passes away. Covers trust administration, probate, and intestate estates.
Estimate attorney fees, executor fees, court costs, and timeline for probating an estate in your state. See if the estate qualifies for simplified probate procedures.
Calculate how much an executor (personal representative) can charge for administering an estate. See if your state has statutory fees or uses reasonable compensation.
Calculate how many certified death certificates you need based on the assets and accounts you need to close. See state-specific ordering information.
Answer a few questions to find out if an estate needs full probate, qualifies for simplified probate, or can avoid probate entirely with a small estate affidavit.
Find out who inherits your estate and how much they get if you die without a will. Based on your state's intestate succession laws.