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Home→Financial Institutions→Allianz Life→When someone dies

What to do when a Allianz Life account holder dies

Contact Allianz Life — 7-step process, 6 required documents, and claims evaluated within 10 business days of receiving all required documents, or within applicable state requirements. tax-qualified annuities: first payment by december 31 following the year of death. non-tax-qualified annuities: first payment within one year of death.

Allianz Life

Subsidiary of Allianz SE (Germany)

allianzlife.com →
Allianz Life logo

Customer Service

Phone1-800-950-1962
Fax1-763-582-6002
Mailing Address

Allianz Life Insurance Company of North America, PO Box 59060, Minneapolis, MN 55459-0060

Variable Annuities
1-800-624-0197
Website Support
1-800-950-3347
WebsiteLearn more →

Customer Service

Phone1-800-950-1962
Fax1-763-582-6002
Mailing Address

Allianz Life Insurance Company of North America, PO Box 59060, Minneapolis, MN 55459-0060

Variable Annuities
1-800-624-0197
Website Support
1-800-950-3347
WebsiteLearn more →

Claims Department

Phone1-800-950-1962
Fax1-763-582-6002
Mailing Address

Allianz Life Insurance Company of North America, PO Box 59060, Minneapolis, MN 55459-0060

Variable Annuity Claims
1-800-624-0197
WebsiteNotify online →
Verified Feb 2026

Filing a death claim on a Allianz Life policy begins with notifying the Claims Department at 1-800-950-1962. Life insurance claims are separate from probate—proceeds transfer directly to named beneficiaries regardless of whether the estate goes through court. The timeline and documentation requirements depend on the policy type and cause of death.

Allianz Life provides an online portal for initiating death claims, which can simplify the initial notification and document submission process. Claims can also be started by phone or by mailing the required documents.

Death claim process

Here is the step-by-step death claim process at Allianz Life:

Filing a claim

1Start a claim online at allianzlife.com/start-a-claim or call 800-950-1962 (fixed/life) or 800-624-0197 (variable)
2Provide deceased's name, contract/policy numbers, date of death, and beneficiary information
3All listed beneficiaries will be contacted and mailed a claim form packet
4Complete and return the claim form with one certified copy of the death certificate
5Allianz Claims department evaluates the claim within 10 business days or per applicable state requirements
6If additional information is needed, Allianz will contact the beneficiary directly
7Payment is sent based on the selected payout option; a confirmation letter is mailed separately

Required Documents

  • Completed claim form (provided in the claim packet mailed by Allianz)
  • One certified copy of the death certificate
  • Government-issued photo identification for each beneficiary
  • Trust documents (if trust is named as beneficiary)
  • Letters of administration or court appointment (if estate is beneficiary)
  • Additional documentation for minor, foreign, or qualified retirement plan beneficiaries

Death claims phone: 800-950-1962 (fixed/life) or 800-624-0197 (variable), Mon-Thu 7 AM - 6 PM CT, Fri 7 AM - 5 PM CT. Fax: 763-582-6002. Mailing: PO Box 59060, Minneapolis, MN 55459-0060 (fixed/life) or PO Box 561, Minneapolis, MN 55440-0561 (variable). If a claim is not filed within the applicable timeframe, proceeds are considered unclaimed property and remitted to the state per applicable state requirements.

Processing timelines at Allianz Life: Claims evaluated within 10 business days of receiving all required documents, or within applicable state requirements. Tax-qualified annuities: first payment by December 31 following the year of death. Non-tax-qualified annuities: first payment within one year of death.. Incomplete documentation is the most common cause of delays—submitting all required documents with the initial claim helps avoid additional processing time.

Allianz Life requires several documents to process a claim, including Completed claim form (provided in the claim packet mailed by Allianz), One certified copy of the death certificate, and Government-issued photo identification for each beneficiary, and additional documentation depending on the account type. Certified copies are typically needed—photocopies are generally not accepted for death certificates or court documents.


Frequently asked questions

Yes. Trusts can be named as primary or contingent beneficiaries on Allianz Life annuity contracts and life insurance policies. When designating a trust as beneficiary, you need to provide the trust name, trust date, and EIN on the beneficiary designation form. Additional trust documentation is required when filing a death claim.

Start a claim online at allianzlife.com/start-a-claim or call 800-950-1962 (fixed annuities and life insurance) or 800-624-0197 (variable annuities). Provide the deceased's name, contract or policy numbers, date of death, and beneficiary information. All listed beneficiaries will be contacted directly and mailed a claim form packet. Complete and return the claim form with one certified copy of the death certificate. Claims are evaluated within 10 business days of receiving all required documents.

Upon receipt of all required documents, Allianz Life processes claims within 10 business days or within the applicable state requirements. For tax-qualified annuities, the first payment must be made by December 31 following the year of death. For non-tax-qualified annuities, the first payment must be made within one year of death.

Yes. If a claim is not filed within a certain number of years, the proceeds are considered unclaimed property and are remitted to the applicable state in accordance with state unclaimed property requirements.

Yes. Allianz Life insurance policy ownership can be transferred to an ILIT using the Transfer of Ownership Request form (SFAL0013). An Entity Customer Information form and certification of trust are required. The three-year lookback rule applies: if the insured dies within three years of the ownership transfer, the death benefit may be included in the taxable estate.

Allianz Life's Claims Department can be reached by phone at 1-800-950-1962 and fax at 1-763-582-6002 for questions throughout the claims process.

If the deceased held multiple Allianz Life policies, each may require a separate claim or have different documentation requirements. The Claims Department can confirm which accounts require individual attention and which can be processed together.

Allianz Life

Subsidiary of Allianz SE (Germany)

allianzlife.com →
Allianz Life logo

Customer Service

Phone1-800-950-1962
Fax1-763-582-6002
Mailing Address

Allianz Life Insurance Company of North America, PO Box 59060, Minneapolis, MN 55459-0060

Variable Annuities
1-800-624-0197
Website Support
1-800-950-3347
WebsiteLearn more →

Customer Service

Phone1-800-950-1962
Fax1-763-582-6002
Mailing Address

Allianz Life Insurance Company of North America, PO Box 59060, Minneapolis, MN 55459-0060

Variable Annuities
1-800-624-0197
Website Support
1-800-950-3347
WebsiteLearn more →

Claims Department

Phone1-800-950-1962
Fax1-763-582-6002
Mailing Address

Allianz Life Insurance Company of North America, PO Box 59060, Minneapolis, MN 55459-0060

Variable Annuity Claims
1-800-624-0197
WebsiteNotify online →
Verified Feb 2026

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SimplyTrust is not a law firm and does not provide legal advice, legal counsel, or attorney review. Information on this platform is for general informational purposes only. Use of SimplyTrust does not create an attorney-client relationship. You are solely responsible for all documents you create. For advice tailored to your circumstances, consult a licensed attorney in your state.

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