What to do when a Alliant account holder dies
Contact Alliant's Special Services — 4-step process, 6 required documents, and named beneficiaries can receive funds upon providing death certificate and completing the dispersal form. accounts requiring probate depend on court timelines.
Phone1-800-328-1935
Mailing Address
Alliant Credit Union, P.O. Box 66945, Chicago, IL 60666-0945
International Callers
WebsiteLearn more→
Special Services
Phone1-773-462-2182
Fax1-773-462-2124
Mailing Address
Alliant Credit Union, Attn: Special Services, P.O. Box 66945, Chicago, IL 60666-0945
WebsiteLearn more→
Special Services
Phone1-800-328-1935
Fax1-773-462-2124
Mailing Address
Alliant Credit Union, Attn: Special Services, P.O. Box 66945, Chicago, IL 60666-0945
Special Services Direct
WebsiteNotify online→
Verified Apr 2026
When a Alliant member passes away, the Special Services handles the transition of accounts to beneficiaries or the estate. Accounts with Payable on Death designations or trust ownership transfer outside of probate, while solely-owned accounts may require Letters Testamentary or Letters of Administration from the probate court.
Alliant provides an online portal for initiating death claims, which can simplify the initial notification and document submission process. Claims can also be started by phone or by mailing the required documents.
Death claim process
Here is the step-by-step death claim process at Alliant:
Filing a claim
1
Contact Alliant at 800-328-1935 to notify of the member's death
2
Alliant will review the account and email or mail a Beneficiary Funds Dispersal Form for Deceased Member
3
Complete and return the Dispersal Form with required documentation:
- Certified death certificate
- Government-issued ID for the claimant
4
Settlement depends on account structure:
- Joint accounts: surviving owner retains the account with right of survivorship
- POD accounts: named beneficiaries receive funds upon providing required documentation
- Trust accounts: successor trustee provides trust documents, death certificate, and Tax ID Number (EIN) from IRS
- Accounts without beneficiaries: executor or administrator provides Letters Testamentary or Letters of Administration from probate court
Required Documents
- Certified death certificate
- Government-issued ID (driver's license, state ID, or U.S. passport)
- Beneficiary Funds Dispersal Form for Deceased Member (provided by Alliant after notification)
- Letters Testamentary or Letters of Administration (if no POD/trust and probate required)
- Trust documents and Tax ID Number (if trust-owned account with all original trustees deceased)
- Small Estate Affidavit (if estate qualifies under state law)
Overnight mail address: Alliant Credit Union, Attn: Special Services, 11545 W. Touhy Avenue, Chicago, IL 60666 (phone: 773-462-2182). The Member Guide to Account Settlement PDF provides detailed step-by-step instructions for each account type. For mortgage-related matters, contact Dovenmuehle (DMI) directly at 1-866-341-1017.
Processing timelines at Alliant: Named beneficiaries can receive funds upon providing death certificate and completing the Dispersal Form. Accounts requiring probate depend on court timelines. Incomplete documentation is the most common cause of delays—submitting all required documents with the initial claim helps avoid additional processing time.
Alliant requires several documents to process a claim, including Certified death certificate, Government-issued ID (driver's license, state ID, or U.S. passport), and Beneficiary Funds Dispersal Form for Deceased Member (provided by Alliant after notification), and additional documentation depending on the account type. Certified copies are typically needed—photocopies are generally not accepted for death certificates or court documents.
Frequently asked questions
No. Alliant does not allow beneficiary (Payable on Death) designations on checking accounts. Beneficiaries can be added to savings accounts and certificates. If you want your checking account to avoid probate, consider retitling it to a trust or adding a joint owner with right of survivorship.
You need a completed Living Trust Application form and copies of the relevant pages from your Trust Agreement or Certification of Trust showing the trust name, date established, trustees, successor trustees, and trust powers. Trustees must provide government-issued ID and a Tax ID Number (SSN or EIN). If a trustee is deceased, a death certificate is required. If all original trustees are deceased, the successor trustee must obtain an EIN from the IRS.
Contact Alliant at 800-328-1935 to notify them of the death. Alliant will review the account structure and provide a Beneficiary Funds Dispersal Form. Joint accounts pass to the surviving owner. POD accounts pay to named beneficiaries upon documentation. Trust accounts require successor trustee documentation. Accounts without beneficiaries require Letters Testamentary or Letters of Administration from probate court. Alliant provides a detailed Member Guide to Account Settlement PDF with step-by-step instructions.
Alliant's Special Services can be reached by phone at 1-800-328-1935 and fax at 1-773-462-2124 for questions throughout the claims process.
If the deceased held multiple Alliant accounts, each may require a separate claim or have different documentation requirements. The Special Services can confirm which accounts require individual attention and which can be processed together.
Phone1-800-328-1935
Mailing Address
Alliant Credit Union, P.O. Box 66945, Chicago, IL 60666-0945
International Callers
WebsiteLearn more→
Special Services
Phone1-773-462-2182
Fax1-773-462-2124
Mailing Address
Alliant Credit Union, Attn: Special Services, P.O. Box 66945, Chicago, IL 60666-0945
WebsiteLearn more→
Special Services
Phone1-800-328-1935
Fax1-773-462-2124
Mailing Address
Alliant Credit Union, Attn: Special Services, P.O. Box 66945, Chicago, IL 60666-0945
Special Services Direct
WebsiteNotify online→
Verified Apr 2026
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