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Home→Financial Institutions→Alliant→When someone dies

What to do when a Alliant account holder dies

Contact Alliant's Special Services — 10-step process, 6 required documents, and named beneficiaries can receive funds upon providing death certificate and completing the dispersal form. accounts requiring probate depend on court timelines.

Alliant

Credit Union · Nationwide

alliantcreditunion.org →
Alliant logo
Phone1-800-328-1935
Emailchicu@alliantcreditunion.com
Mailing Address

Alliant Credit Union, P.O. Box 66945, Chicago, IL 60666-0945

International Callers
1-773-462-2000
WebsiteLearn more →

Special Services

Phone1-773-462-2182
Fax1-773-462-2124
Mailing Address

Alliant Credit Union, Attn: Special Services, P.O. Box 66945, Chicago, IL 60666-0945

WebsiteLearn more →

Special Services

Phone1-800-328-1935
Fax1-773-462-2124
Mailing Address

Alliant Credit Union, Attn: Special Services, P.O. Box 66945, Chicago, IL 60666-0945

Special Services Direct
1-773-462-2182
WebsiteNotify online →
Verified Feb 2026

When a Alliant member passes away, the Special Services handles the transition of accounts to beneficiaries or the estate. Accounts with Payable on Death designations or trust ownership transfer outside of probate, while solely-owned accounts may require Letters Testamentary or Letters of Administration from the probate court.

Alliant provides an online portal for initiating death claims, which can simplify the initial notification and document submission process. Claims can also be started by phone or by mailing the required documents.

Death claim process

Here is the step-by-step death claim process at Alliant:

Filing a claim

1Contact Alliant to notify of the member's death at 800-328-1935
2Alliant will review the account and documentation provided
3An Alliant representative will email or mail you a Beneficiary Funds Dispersal Form for Deceased Member
4Complete both pages of the Dispersal Form and return to Alliant
5Submit certified death certificate and government-issued ID
6For joint accounts: surviving owner retains the account with right of survivorship
7For POD accounts: named beneficiaries receive funds upon providing required documentation
8For trust accounts: successor trustee provides trust documents, death certificate, and Tax ID Number (EIN) from IRS
9For accounts without beneficiaries: executor or administrator provides Letters Testamentary or Letters of Administration from probate court
10Alliant reviews all documentation and processes distribution

Required Documents

  • Certified death certificate
  • Government-issued ID (driver's license, state ID, or U.S. passport)
  • Beneficiary Funds Dispersal Form for Deceased Member (provided by Alliant after notification)
  • Letters Testamentary or Letters of Administration (if no POD/trust and probate required)
  • Trust documents and Tax ID Number (if trust-owned account with all original trustees deceased)
  • Small Estate Affidavit (if estate qualifies under state law)

Overnight mail address: Alliant Credit Union, Attn: Special Services, 11545 W. Touhy Avenue, Chicago, IL 60666 (phone: 773-462-2182). The Member Guide to Account Settlement PDF provides detailed step-by-step instructions for each account type. For mortgage-related matters, contact Dovenmuehle (DMI) directly at 1-866-341-1017.

Processing timelines at Alliant: Named beneficiaries can receive funds upon providing death certificate and completing the Dispersal Form. Accounts requiring probate depend on court timelines.. Incomplete documentation is the most common cause of delays—submitting all required documents with the initial claim helps avoid additional processing time.

Alliant requires several documents to process a claim, including Certified death certificate, Government-issued ID (driver's license, state ID, or U.S. passport), and Beneficiary Funds Dispersal Form for Deceased Member (provided by Alliant after notification), and additional documentation depending on the account type. Certified copies are typically needed—photocopies are generally not accepted for death certificates or court documents.


Frequently asked questions

No. Per Alliant Credit Union policy, beneficiaries (POD designations) may not be added to checking accounts. Beneficiaries can be added to savings accounts and certificate accounts. To protect checking account funds, consider adding a joint owner with right of survivorship or retitling the account to a trust.

Contact Alliant at 800-328-1935 to notify them of the death. For joint accounts, the surviving owner retains the account. For accounts with named beneficiaries, Alliant will email or mail a Beneficiary Funds Dispersal Form for Deceased Member. Beneficiaries receive funds upon submitting the completed form, death certificate, and government-issued ID. Accounts without beneficiaries require Letters Testamentary or Administration from probate court.

Alliant's Special Services can be reached by phone at 1-800-328-1935 and fax at 1-773-462-2124 for questions throughout the claims process.

If the deceased held multiple Alliant accounts, each may require a separate claim or have different documentation requirements. The Special Services can confirm which accounts require individual attention and which can be processed together.

Alliant

Credit Union · Nationwide

alliantcreditunion.org →
Alliant logo
Phone1-800-328-1935
Emailchicu@alliantcreditunion.com
Mailing Address

Alliant Credit Union, P.O. Box 66945, Chicago, IL 60666-0945

International Callers
1-773-462-2000
WebsiteLearn more →

Special Services

Phone1-773-462-2182
Fax1-773-462-2124
Mailing Address

Alliant Credit Union, Attn: Special Services, P.O. Box 66945, Chicago, IL 60666-0945

WebsiteLearn more →

Special Services

Phone1-800-328-1935
Fax1-773-462-2124
Mailing Address

Alliant Credit Union, Attn: Special Services, P.O. Box 66945, Chicago, IL 60666-0945

Special Services Direct
1-773-462-2182
WebsiteNotify online →
Verified Feb 2026

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SimplyTrust is not a law firm and does not provide legal advice, legal counsel, or attorney review. Information on this platform is for general informational purposes only. Use of SimplyTrust does not create an attorney-client relationship. You are solely responsible for all documents you create. For advice tailored to your circumstances, consult a licensed attorney in your state.

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