Can you pass on your Dropbox account when you die?
Dropbox reviews requests about a Dropbox account after a death case by case.
Protecting Dropbox accounts while the account is active
No beneficiary designation, accounts can only be redeemed, not transferred, and 8-step plan.
How to protect your Dropbox account while you are alive →Someone died. Handling Dropbox accounts after a death
Transfer is handled on a case-by-case basis, 6-step process, and 6 required documents.
What happens to a Dropbox account when someone dies →Dropbox is a cloud storage and collaboration platform. An account can hold files and folders, shared folders, Dropbox Paper documents, Dropbox Sign signed agreements, Dropbox Replay projects and connected app integrations; team accounts add team folders and admin controls.
Dropbox decides what happens to a Dropbox account after a death case by case; its terms promise no transfer. Dropbox allows no transfer of the account while the holder is alive.
What happens to Dropbox at death
- Case by case
Dropbox reviews a request for a deceased person's files through a support ticket and asks for a court order before releasing them; it states the review can take some time and that it may not be able to provide access.1
Naming who acts after a death
- Designation
There is no way to name a beneficiary or successor on a Dropbox account; personal Dropbox accounts are non-transferable.2
Dropbox publishes its own process for a deceased person's account: How to access the Dropbox account of someone who has passed away; a written request goes in through Dropbox's support ticket system. There is no way to name a beneficiary or successor on a Dropbox account.
Sources
Data sourced from Dropbox, Inc. primary sources (12 pages reviewed). How we research.
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