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Apple Inc. reviews transfer requests for accounts individually upon receipt of documentation
An Apple Account (formerly Apple ID) is one of the most comprehensive digital assets a person can hold. It encompasses iCloud Drive, iCloud Photos, iCloud Mail, App Store and iTunes purchases, Apple Music, iMessage and FaceTime history, Apple Pay/Apple Cash/Apple Card, iCloud Keychain (passwords and passkeys), Find My (device tracking), Health data, Notes, Reminders, Calendars, Safari bookmarks, Voice Memos, device backups, and Family Sharing. Apple offers a Digital Legacy program with Legacy Contacts and a court order process for accounts without Legacy Contacts.
When a Apple account holder dies, their accounts may be transferred to a designated person at Apple Inc.'s sole discretion. A transfer is not guaranteed, and satisfactory documentation is required before processing any request.
Apple has two formal pathways for deceased accounts. Path A (proactive): the Digital Legacy program allows account holders to designate Legacy Contacts who receive an access key. After death, the Legacy Contact provides the access key plus a death certificate to access iCloud data (photos, files, messages, mail, notes, etc.) but NOT purchased content, Keychain passwords, or payment information. Access lasts 3 years before the account is permanently deleted. Path B (reactive): without a Legacy Contact, a family member must obtain a court order (in the US) specifically naming Apple, the deceased, and the requestor. France, Germany, Japan, Australia, and New Zealand accept alternative documentation. The Apple Media Services Terms state: "Your Account is non-transferable and any rights to your Apple Account or content within your Account terminate upon your death."
Apple Inc. does not guarantee transfer of accounts after death. Lifetime planning provides options for managing accounts and controlling who has access to them.
8 steps for managing your Apple accounts during your lifetime:
Apple Family Sharing allows up to 6 people to share subscriptions and purchases. When the organizer's account is terminated, family members lose access to shared subscriptions and content purchased by the organizer. Each member retains their own purchases. The Digital Legacy program is separate from Family Sharing: Legacy Contacts can be anyone (not just family members), and each contact receives an independent access key. Multiple Legacy Contacts can be designated. Legacy Contacts do not need an Apple device or Apple Account.
When someone dies
Transfer is handled on a case-by-case basis, 6-step process, and 4 required documents.
View details →Apple does not support beneficiary designations. Unlike bank accounts or investment accounts, there is no way to formally name a beneficiary on this type of account.
Legacy Contacts can access: Photos, Messages, Notes, Files (iCloud Drive), downloaded apps, device backups, Contacts, Calendars, Reminders, and other iCloud-stored data. They CANNOT access: purchased media (movies, music, books), Keychain data (passwords, payment cards, passkeys), or licensed App Store content. Access lasts 3 years before the account is permanently deleted.
The iCloud Terms allow Apple to terminate accounts that have been inactive for 1 year, with 30 days email notice. iCloud backups from devices that haven't backed up in 180 days may also be deleted. Whether Apple actively enforces the 1-year inactivity clause is not documented.
Go to Settings > [Your Name] > Sign-In & Security > Legacy Contact on an Apple device running iOS 15.2+, iPadOS 15.2+, or macOS 12.1+. Two-factor authentication must be enabled. You can designate multiple Legacy Contacts, and your Legacy Contact does not need an Apple device or Apple Account. Print the access key and store it with your estate documents.